Atlassian Atlassian Certifications ACP-100 Questions & Answers

• Question 21:

  Inspect your current Incoming Mail Handler configuration:

  

  Identify one reason why the current configuration is not fetching emails as planned.

  A. The blank space in the Incoming Mail Handler name will cause internal errors.

  B. The syntax of the specified Folder Name is invalid and should be corrected to `/spam'.

  C. A delay of 10000 minutes is not a valid setting and will cause an error.

  D. The external mail service is not able to write the messages to the specified folder.

  Correct Answer: D

  Reference: https://confluence.atlassian.com/jirakb/troubleshoot-incoming-mail-in-jira-service-desk790960076.html

• Question 22:

  The HR team approaches you with new requirements they want you to implement:

  Allow users to send requests into Jira by emailing "[email protected]."

  Have those emails automatically turned into "Holiday Requests" in the HR project.

  You have already set up an Incoming Mail Server and a mail handler to "Create a new issue or add a

  comment to an existing issue."

  Which three additional options can you set with this mail configuration? (Choose three.)

  A. Create new Jira users based on the From address.

  B. Set Assignee and Watchers.

  C. Set default Reporter.

  D. Set a custom field.

  E. Set Environment.

  Correct Answer: CDE

• Question 23:

  Your business users want to know more about what is happening with the issues raised by their business

  unit. They gave you a list of situations in which they want to get emails, so you know which parts of the

  shared notification scheme they want to be added to.

  You consult with the project owner.

  He doesn't want any changes to the emails that go to developers and testers.

  The project owner approves of the business users getting the emails, but he would like to retain control of

  who gets emails for his project.

  How can you satisfy these requests?

  A. Place the business users in a group and add that group to the events in the notification scheme.

  B. Modify the events in the workflow so they send the emails to the business users.

  C. Create a role for business users and add that role to the events in the notification scheme.

  D. Add the business users as Watchers on the issues.

  Correct Answer: A

• Question 24:

  You have just deployed a new Support Workflow and Support Notification Scheme. Manager Maria should be receiving notifications when users click the Escalate workflow transition, but she is not.

  Identify two possible reasons Maria is not receiving the notifications. (Choose two.)

  A. Maria is not listed in the right custom event of the Support Notification Scheme.

  B. The Escalate workflow transition is firing the wrong event.

  C. The right custom event has been deleted from the Support Notification Scheme.

  D. Maria is not listed in the Issue Escalated (System) event of the Support Notification Scheme.

  E. The Escalate workflow transition is firing the right event, but the event is marked Inactive.

  F. The Escalate workflow transition is firing the right event but uses the wrong email template.

  Correct Answer: CF

• Question 25:

  Critical production bugs in a Jira Software project are hidden with an issue security scheme that has a single security level.

  Only project administrators are listed in the security level and granted the Set Issue Security permission.

  A new requirement states that a few other Jira Core users, who have Browse Projects permission, should be able to see the hidden issues. These users will vary per issue and be selected from across various groups.

  What needs to be added to the security level?

  A. Application access

  B. User custom field value

  C. Group custom field value

  D. Project role

  E. Single Users

  F. Group

  Correct Answer: D

  Reference: https://confluence.atlassian.com/adminjiracloud/configuring-issue-level-security776636711.html

• Question 26:

  You needed to replace the legacy Jira group all-staff-europe with a newly created all-staff-global group.

  You created the new group and you migrated all users to the new group.

  Then you deleted the legacy group.

  Which four problems might users report after the change? (Choose four.)

  A. Filter subscriptions send out errors instead of issues statistics.

  B. Workflow transitions are hidden from certain users.

  C. Users are not able to perform bulk change operations.

  D. Users are not able to log in to Jira anymore.

  E. Comments that were restricted to the legacy group are lost.

  F. Filter results return an incorrect number of issues.

  Correct Answer: BCEF

• Question 27:

  Jon is a new Jira user. He reports that adding comments to Jira isn't working as expected. When he attempts to @mention a user, no list of available users is provided. Because he does not know everyone's username, he is unable to target comments to specific users.

  What is the cause of this problem?

  A. Jon does not have the Browse Users global permission.

  B. Jon does not have the View Users project permission.

  C. Jon does not have the correct field security permission for the Comment field.

  D. The field configuration for the Comment field is not set to Autocomplete Renderer.

  Correct Answer: D

  Reference: https://community.atlassian.com/t5/Jira-questions/Can-t-Mention-other-users/qaq-p/5238

• Question 28:

  Your business owners have told you to use roles as much as possible in Jira because it allows them to do things that groups cannot do.

  When considering this, you need to be aware of those actions in Jira that require the use of groups rather than roles.

  Identify two actions in Jira that require the use of groups. (Choose two.)

  A. allowing users to use transitions in all the workflows

  B. granting Project Administration rights

  C. granting permissions to teams coming from Active Directory

  D. defining Issue Security levels

  E. granting system administrative rights

  F. controlling who can perform Bulk Change in a project

  Correct Answer: BD

  Reference: https://confluence.atlassian.com/adminjiracloud/managing-project-roles-776636382.html

• Question 29:

  The OPS team will start using Jira to track and approve Change Requests in the OPS project. They have

  these workflow requirements:

  Requests can be approved by two individuals only.

  The approvers will change weekly.

  Jira is connected to your corporate LDAP with Read-Only permissions.

  What is the best way to structure permissions for the OPS project to support these workflow requirements?

  A. Create the group it-approvers in the Jira Internal Directory and have the approvers maintain it.

  B. Create a new project role for approvers and have the Project Role (Administrators) maintain it.

  C. Request the group it-approvers to be created in the corporate LDAP directory and add it to the Approve Issues permission for the project.

  D. Request the group it-approvers to be created in the corporate LDAP directory and have the Project Role (Administrators) maintain it in Jira.

  E. Add individual names to Project Role (Administrators) and add this role to the Approve Issues permission for the project.

  Correct Answer: C

• Question 30:

  Martin has Create Attachments permission in a software project, but he cannot attach anything to issues in Approved status.

  What is the problem?

  A. There is a workflow step property configured.

  B. He is not a member of a security level.

  C. There is a workflow condition configured.

  D. The Attachment field is missing from the screen for that issue type.

  E. He does not have the correct project permission.

  Correct Answer: E

  Reference: https://confluence.atlassian.com/adminjiracloud/configuring-file-attachments-818578880.html