A customer asks the project manager about opportunities to create business value.
What should the project manager do first in order to provide the customer with an appropriate response?
A. Examine the business value throughout the project.
B. Ask the team to organize a spike to identify more value.
C. Meet with the product owner to review the backlog.
D. Meet with the sponsor to review the business case.
A project manager is instructed by the project sponsor to draft the project charter. The project sponsor asks the project manager to involve a particular stakeholder in order to provide necessary resources. However, the stakeholder is refusing to get involved because the stakeholder thinks that there is no benefit in using the project deliverable.
What should the project manager do to resolve this?
A. Meet with the stakeholder to discuss the impact of the deliverable.
B. Consider the stakeholder as a risk and evaluate possible solutions with the project team.
C. Improve communication with the stakeholder to obtain their assistance in the future.
D. Escalate to the project sponsor due to the political nature of the issue.
A protect manager has just finished planning for a project when the client adds a new project team member. The project manager knows that the new team member only works remotely and is not in the main office. In addition, the new team member engages with decisions quickly in a face-to-face environment, but is slow to respond otherwise.
How should the project manager reflect this in their planning?
A. Send out recurring onsite project meeting invites to ensure the team member's presence.
B. Update the project charter to include the new team member for this project.
C. Monitor the new team member's input to gauge their value to the project.
D. Include the team member in the stakeholder register and update the communications management plan.
A project manager resigned from a recently approved project. A new project manager has been assigned to the project and needs to determine the delegated authority. What should the new project manager do next?
A. Refer to the project charter
B. Review the project resource matrix
C. Assess the stakeholder register
D. Update the communications management plan
A project manager submits several requests to purchase required hardware and knows from previous experience that this kind of procurement usually results in disputes between the company and its suppliers. How can the project manager mitigate this risk in the request for proposal (RFP) with suppliers?
A. Ask the legal team to review the RFP.
B. Ask the project team to submit the RFP.
C. Request approval of the RFP from the project sponsor.
D. Request approval of the RFP from management.
In an agile team, some of the team members are coming forward to ask for more autonomy on the project. What should the project manager do in this situation?
A. Encourage the team members to make decisions.
B. Discourage them as conflicts may be created.
C. Encourage the team lead to make decisions.
D. Discourage this request, as it is for the management team.
A system migration project is in its closing stage. The project manager is being pressured to close the project. The project manager communicated to all stakeholders, however, the last department to migrate indicated that they have not received the notification.
What should the project manager do?
A. Report the issue during the next status meeting at the end of the week
B. Escalate the issue to the project sponsor and upper management
C. Close out the project and tell the manager to open a service desk ticket
D. Log the issue and assign it to the project team member(s).
The marketing team is moving from predictive to hybrid approaches for their projects. The marketing director is not familiar with hybrid approaches and does not support the new direction.
What should the project manager do?
A. Advise the marketing director to receive formal training.
B. Ask the marketing team members to coach their director.
C. Train the marketing team and keep their director informed.
D. Mentor the marketing director on the approaches.
Eight people have been working on a project for an extended period of time. The scope has changed significantly and the product owner has been replaced multiple times. The team members are feeling disassociated from the project. What should the project manager do to ensure team alignment with the goals?
A. Ask the new product owner to explain the importance of the project.
B. Email the team a detailed outline of the business requirements.
C. Review the project charter with the team.
D. Facilitate a discussion of the vision for the project.
A project to implement a new online landing platform has started. After the first sprint, the project sponsor requested a change.
What should the project manager do next?
A. Escalate the change request to the sponsor
B. Validate the work completed
C. Inform the stakeholders of the change
D. Facilitate the update of the product backlog
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