A project manager is assigned to lead an enterprise transformation to address change and value delivery at the organizational level. The project manager is working with the team to deliver incremental changes. What should the project manager do to ensure the success of this endeavor at both the team and organizational levels?
A. Get buy-in from senior management to enforce adoption of the organizational enterprise transformation.
B. Analyze the impact of changes and risk associated with deliveries on a continuous basis.
C. Involve governance on establishing trust and transparency to aid the transformation journey.
D. Coordinate with the functional managers and get their buy-in as early as possible to avoid resistance.
Two team members have had professional differences during the execution of a project, a situation that has impacted the performance of both members. Neither of them has wanted to talk to resolve their differences, even though the project manager has insisted on it.
What technique should the project manager utilize next?
A. Compromising
B. Negotiating
C. Smoothing
D. Forcing
A project team has run into an issue with a vendor who is known for a lack of quality. The project manager must ensure that the quality problem is addressed appropriately. What should the project manager do to start the issue resolution process?
A. Meet with the vendor and request corrective actions.
B. Engage the test team to improve the quality.
C. Review the risk register and follow the response strategy.
D. Update the risk register and document any corrective actions.
A project's planning phase has just been completed and was defined by team members in remote sessions. The day after the kick-off meeting, which was held at the client facilities, team member A asked the project manager to be moved to another project because they were uncomfortable around team member B.
What should the project manager do to deal with this situation? (Choose two.)
A. Speak with both members to try to resolve the situation.
B. Transfer team member A to another project.
C. Clarify the inclusive practices for project team members.
D. Escalate the situation to the project sponsor.
E. Transfer team member B to another project.
In a project progress review meeting, the end user raises concern about the quality of the construction of the project. What should the project manager do next?
A. Request a special technical meeting.
B. Refer to the requirements document.
C. Review the risk management plan.
D. Review all implementation checklists.
A project manager is replacing the knowledge-sharing platform of a project with a new web-based solution, ensuring that the system is aligned with a significant change in the organization's structure. The project charter was approved and the team is working on the detailed planning. The project management office (PMO) has provided detailed templates for all new projects to follow.
Which strategy should the project manager adopt for the project?
A. Align the project schedule with the PMO's change control process in collaboration with the PMO manager.
B. Develop a training and communications schedule with sufficient lead time in collaboration with the change agents.
C. Develop a communications management plan aligned with the new organizational structure in collaboration with the project sponsor.
D. Align the project schedule with the IT change control processes and tools in collaboration with the release manager.
A project manager identified a risk on a deliverable completed by a contractor and added it to the risk register. During the last inspection meeting for the deliverable, the project manager notices that the suggested mitigation did not produce the expected results.
How should the project manager proceed?
A. Review the procurement performance to identify the root cause
B. Reevaluate the probability of the risk occurrence and mitigation strategy.
C. Issue a change request to apply the risk response plan for this risk.
D. Audit the procurement process to identify why the mitigation did not work.
During the development of a new project's definition, the project manager identifies that a similar project has recently been completed. What should the project manager do first?
A. Arrange a knowledge-sharing session.
B. Use the project management plan from the previous project.
C. Review the lessons learned from the previous project.
D. Review the issue log from the previous project.
A project manager is assigned to a parachute development project. Two of the key project resources have a disagreement regarding a requirement. What should the project manager do?
A. Refer to the ground rules that were set at the beginning of the project to help resolve the conflict.
B. Reassign both of the resources to a different project to avoid conflict.
C. Consider recommendations from a resource who has more experience with this situation.
D. Define an action plan based on the project manager's experience.
In a global project, the main definitions were developed in country A, and the delivery of the project will be completed in phases in countries B, C, and D. Country B discovers that one of the legal requirements was not addressed. What should the project manager have done to avoid this situation?
A. Selected countries that had similar regulatory requirements.
B. Asked procurement to assign resources located in each country.
C. Managed risk mitigation strategies specific to each country.
D. Identified the regulatory differences among the countries.
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