PMI CAPM PMI-100 Questions & Answers

• Question 41:

  Which quality tool may prove useful in understanding and estimating the cost of quality in a process?

  A. Checksheets

  B. Histograms

  C. Flowcharts

  D. Control charts

  Correct Answer: C

• Question 42:

  Through whom do project managers accomplish work?

  A. Consultants and stakeholders

  B. Stakeholders and functional managers

  C. Project team members and consultants

  D. Project team members and stakeholders

  Correct Answer: D

• Question 43:

  At the completion of a project, a report is prepared that details the outcome of the research conducted on a global trend during the project. Which item did this project create?

  A. Result

  B. Product

  C. Service

  D. Improvement

  Correct Answer: A

• Question 44:

  Power, urgency, and legitimacy are attributes of which stakeholder classification model?

  A. Salience

  B. Influence/impact

  C. Power/interest

  D. Power/influence

  Correct Answer: A

  Explanation:

  13.1.2.1 Stakeholder Analysis

  Stakeholder analysis is a technique of systematically gathering and analyzing quantitative and qualitative information to determine whose interests should be taken into account throughout the project. It identifies the interests, expectations, and influence of the stakeholders and relates them to the purpose of the project. It also helps to identify stakeholder relationships (with the project and with other stakeholders) that can be leveraged to build coalitions and potential partnerships to enhance the project's chance of success, along with stakeholder relationships that need to be influenced differently at different stages of the project or phase.

  Stakeholder analysis generally follows the steps described below:

  Identify all potential project stakeholders and relevant information, such as their roles, departments, interests, knowledge, expectations, and influence levels. Key stakeholders are usually easy to identify. They include anyone in a decision-making or management role who is impacted by the project outcome, such as the sponsor, the project manager, and the primary customer. Identifying other stakeholders is usually done by interviewing identified stakeholders and expanding the list until all potential stakeholders are included.

  Analyze the potential impact or support each stakeholder could generate, and classify them so as to define an approach strategy. In large stakeholder communities, it is important to prioritize the stakeholders to ensure the efficient use of effort to communicate and manage their expectations.

  Assess how key stakeholders are likely to react or respond in various situations, in order to plan how to influence them to enhance their support and mitigate potential negative impacts.

  There are multiple classification models used for stakeholders analysis, such as:

  

  Power/interest grid, grouping the stakeholders based on their level of authority (“power”) and their level or concern (“interest”) regarding the project outcomes;

  

  Power/influence grid, grouping the stakeholders based on their level of authority (“power”) and their active involvement (“influence”) in the project;

  

  Influence/impact grid, grouping the stakeholders based on their active involvement (“influence”) in the project and their ability to effect changes to the project's planning or execution (“impact”); and

  Salience model, describing classes of stakeholders based on their power (ability to impose theirwill), urgency (need for immediate attention), and legitimacy (their involvement is appropriate).

• Question 45:

  Processes in the Initiating Process Group may be completed at the organizational level and be outside of the project's:

  A. Level of control.

  B. Communication channels.

  C. Scope.

  D. Strategic alignment.

  Correct Answer: A

• Question 46:

  The purpose of the Project Communications Management Knowledge Area is to:

  A. Monitor and control communications throughout the entire project life cycle.

  B. Maintain an optimal flow of information among all project participants.

  C. Develop an appropriate approach for project communications.

  D. Ensure timely and appropriate collection of project information.

  Correct Answer: D

  Explanation:

  10. Project Communications Management

  Project Communications Management includes the processes that are required to ensure timely and

  appropriate planning, collection, creation, distribution, storage, retrieval, management, control,

  monitoring, and the ultimate disposition of project information.

• Question 47:

  Which output is the approved version of the time-phased project budget?

  A. Resource calendar

  B. Scope baseline

  C. Trend analysis

  D. Cost baseline

  Correct Answer: D

  Explanation:

  A project budget includes all the funds authorized to execute the project. The cost baseline is the approved

  version of the time-phased project budget, but excludes management reserves.

  7.3.3.1 Cost Baseline

  The cost baseline is the approved version of the time-phased project budget, excluding any management reserves, which can only be changed through formal change control procedures and is used as a basis for comparison to actual results. It is developed as a summation of the approved budgets for the different schedule activities.

• Question 48:

  The process of monitoring the status of the project and product scope as well as managing the changes to the scope baseline is known as:

  A. Validate Scope.

  B. Plan Scope Management.

  C. Control Scope.

  D. Define Scope.

  Correct Answer: C

  Explanation:

  5.4.3.1 Scope Baseline

  The scope baseline is the approved version of a scope statement, work breakdown structure (WBS), and its associated WBS dictionary, that can be changed only through formal change control procedures and is used as a basis for comparison. It is a component of the project management plan. Components of the scope baseline include:

  Project scope statement. The project scope statement includes the description of the project scope, major deliverables, assumptions, and constraints.

  WBS. The WBS is a hierarchical decomposition of the total scope of work to be carried out by the project team to accomplish the project objectives and create the required deliverables. Each descending level of the WBS represents an increasingly detailed definition of the project work. The WBS is finalized by assigning each work package to a control account and establishing a unique identifier for that work package from a code of accounts. These identifiers provide a structure for hierarchical summation of costs, schedule, and resource information. A control account is a management control point where scope, budget, actual cost, and schedule are integrated and compared to the earned value for performance measurement. Control accounts are placed at selected management points in the WBS. Each control account may include one or more work packages, but each of the work packages should be associated with only one control account. A control account may include one or more planning packages. A planning package is a work breakdown structure component below the control account with known work content but without detailed schedule activities.

  WBS dictionary. The WBS dictionary is a document that provides detailed deliverable, activity, and scheduling information about each component in the WBS. The WBS dictionary is a document that supports the WBS. Information in the WBS dictionary may include, but is not limited to:

  ○

  Code of account identifier,

  ○

  Description of work,

  ○

  Assumptions and constraints,

  ○

  Responsible organization,

  ○

  Schedule milestones,

  ○

  Associated schedule activities,

  ○

  Resources required,

  ○

  Cost estimates,

  ○

  Quality requirements,

  ○

  Acceptance criteria,

  ○

  Technical references, and

  ○

  Agreement information

  Process: 5.6 Control ScopeDefinition: The process of monitoring the status of the project and product scope and managingchanges to the scope baseline.Key Benefit: The key benefit of this process is that it brings objectivity to the acceptance process and increases the chance of final product, service, or result acceptance by validating each deliverable.

  Inputs

  1.

  Project management plan

  2.

  Requirements documentation

  3.

  Requirements traceability matrix

  4.

  Work performance data

  5.

  Organizational process assets

  Tools and Techniques

  1. Variance analysis

  Outputs

  1.

  Work performance information

  2.

  Change requests

  3.

  Project management plan updates

  4.

  Project documents updates

  5.

  Organizational process assets updates

• Question 49:

  During which process does the project team receive bids and proposals?

  A. Conduct Procurements

  B. Plan Procurements

  C. Estimate Costs

  D. Control Budget

  Correct Answer: A

  Explanation:

  Process: 12.2 Conduct Procurements Definition: The process of obtaining seller responses, selecting a seller, and awarding a contract. Key Benefit: The key benefit of this process is that it provides alignment of internal and external stakeholder expectations through established agreements.

  Inputs

  1.

  Procurement management plan

  2.

  Procurement documents

  3.

  Source selection criteria

  4.

  Seller proposals

  5.

  Project documents

  6.

  Make-or-buy decisions

  7.

  Procurement statement of work

  8.

  Organizational process assets

  Tools and Techniques

  1.

  Bidder conference

  2.

  Proposal evaluation techniques

  3.

  Independent estimates

  4.

  Expert judgment

  5.

  Advertising

  6.

  Analytical techniques

  7.

  Procurement negotiations

  Outputs

  1.

  .Selected sellers

  2.

  .Agreements

  3.

  .Resource calendars

  4.

  .Change requests

  5.

  .Project management plan updates

  6.

  .Project documents updates

• Question 50:

  An output of the Perform Integrated Change Control process is:

  A. Deliverables.

  B. Validated changes.

  C. The change log.

  D. The requirements traceability matrix.

  Correct Answer: C

  Explanation:

  4.5.3.2 Change Log A change log is used to document changes that occur during a project. These changes and their impact to the project in terms of time, cost, and risk, are communicated to the appropriate stakeholders. Rejected change requests are also captured in the change log.

  Process: 4.5 Perform Integrated Change Control Perform Integrated Change Control is the process of reviewing all change requests; approving changes and managing changes to deliverables, organizational process assets, project documents, and the project management plan; and communicating their disposition. It reviews all requests for changes or modifications to project documents, deliverables, baselines, or the project management plan and approves

  or rejects the changes.

  Key Benefit: The key benefit of this process is that it allows for documented changes within the project to

  be considered in an integrated fashion while reducing project risk, which often arises from changes made

  without consideration to the overall project objectives or plans.

  Inputs

  1.

  Project management plan

  2.

  Work performance reports

  3.

  Change requests

  4.

  Enterprise environmental factors

  5.

  Organizational process assets

  Tools and Techniques

  1.

  Expert judgment

  2.

  Meetings

  3.

  Change control tools

  Outputs

  1.

  Approved change requests

  2.

  Change log

  3.

  Project management plan updates

  4.

  Project documents updates