PMI CAPM PMI-100 Questions & Answers

• Question 31:

  When a project is undertaken to reduce defects in a product or service, the objective of the project is to create a/an:

  A. improvement

  B. program

  C. result

  D. portfolio

  Correct Answer: A

• Question 32:

  Which tools or techniques are used during the Close Project or Phase process?

  A. Reserve analysis and expert judgment

  B. Facilitation techniques and meetings

  C. Expert judgment and analytical techniques

  D. Performance reviews and meetings

  Correct Answer: C

  Explanation:

  4.1.2.1 Expert Judgment

  Expert judgment is often used to assess the inputs used to develop the project charter. Expert judgment is applied to all technical and management details during this process. Such expertise is provided by any group or individual with specialized knowledge or training and is available from many sources, including:

  Other units within the organization,

  Consultants,

  Stakeholders, including customers or sponsors,

  Professional and technical associations,

  Industry groups,

  Subject matter experts (SME), and

  Project management office (PMO).

  Process: 4.6. Close Project or PhaseDefinition: The process of finalizing all activities across all of the Project Management Process Groups to formally complete the phase or project. Key Benefit: The key benefit of this process is that it provides lessons learned, the formal ending of project work, and the release of organization resources to pursue new endeavors.

  Inputs

  1.

  Project management plan

  2.

  Accepted deliverables

  3.

  Organizational process assets

  Tools and Techniques

  1.

  Expert judgment

  2.

  Analytical techniques

  3.

  Meetings

  Outputs

  1.

  Final product, service, or result transition

  2.

  Organizational process assets updates

• Question 33:

  Skills necessary for project management such as motivating to provide encouragement; listening actively; persuading a team to perform an action; and summarizing, recapping, and identifying next steps are known as:

  A. organizational skills

  B. technical skills

  C. communication skills

  D. hard skills

  Correct Answer: C

  Explanation:

  Negotiation, influencing and problem-solving skills are all important for a project manager to possess;

  however, good communication skills are the most important skills a project manager.

• Question 34:

  A stakeholder expresses a need not known to the project manager. The project manager most likely missed a step in which stakeholder management process?

  A. Plan Stakeholder Management

  B. Identify Stakeholders

  C. Manage Stakeholder Engagement

  D. Control Stakeholder Engagement

  Correct Answer: A

  Explanation:

  13.2 Plan Stakeholder Management

  Definition: Stakeholder Management is the process of developing appropriate management strategies to

  effectively engage stakeholders throughout the project life cycle, based on the analysis of their needs,

  interests, and potential impact on project success.

  Key Benefit: The key benefit of this process is that it provides a clear, actionable plan to interact with

  project stakeholders to support the project's interests.

  Inputs

  1.

  Project management plan

  2.

  Stakeholder register

  3.

  Enterprise environmental factors

  4.

  Organizational process assets

  Tools and Techniques

  1.

  Expert judgment

  2.

  Meetings

  3.

  Analytical techniques

  Outputs

  1.

  Stakeholder management plan

  2.

  Project documents updates

• Question 35:

  While processes in the Planning Process Group seek to collect feedback and define project documents to guide project work, organizational procedures dictate when the project planning:

  A. ends.

  B. begins.

  C. delays.

  D. deviates.

  Correct Answer: A

• Question 36:

  Which output of Project Cost Management consists of quantitative assessments of the probable costs required to complete project work?

  A. Activity cost estimates

  B. Earned value management

  C. Cost management plan

  D. Cost baseline

  Correct Answer: A

  Explanation:

  7.2.3.1 Activity Cost Estimates

  Activity cost estimates are quantitative assessments of the probable costs required to complete project work. Cost estimates can be presented in summary form or in detail. Costs are estimated for all resources that are applied to the activity cost estimate. This includes, but is not limited to, direct labor, materials, equipment, services, facilities, information technology, and special categories such as cost of financing (including interest charges), an inflation allowance, exchange rates, or a cost contingency reserve. Indirect costs, if they are included in the project estimate, can be included at the activity level or at higher levels.

• Question 37:

  Specification of both the deliverables and the processes is the focus of:

  A. Change control

  B. Configuration control

  C. Project monitoring and control

  D. Issue control

  Correct Answer: B

  Explanation:

  Configuration control is focused on the specification of both the deliverables and the processes; while

  change control is focused on identifying, documenting, and approving or rejecting changes to the project

  documents, deliverables, or baselines.

  Some of the configuration management activities included in the Perform Integrated Change Control

  process are as follows:

  Configuration identification. Identification and selection of a configuration item to provide the basis for which the product configuration is defined and verified, products and documents are labeled, changes are managed, and accountability is maintained.

  Configuration status accounting. Information is recorded and reported as to when appropriate data about the configuration item should be provided. This information includes a listing of approved configuration identification, status of proposed changes to the configuration, and the implementation status of approved changes.

  

  Configuration verification and audit. Configuration verification and configuration audits ensure the composition of a project's configuration items is correct and that corresponding changes are registered, assessed, approved, tracked, and correctly implemented. This ensures the functional requirements defined in the configuration documentation have been met.

• Question 38:

  The following is a network diagram for a project.

  

  The free float for Activity E is how many days?

  A. 2

  B. 3

  C. 5

  D. 8

  Correct Answer: C

• Question 39:

  Retreating from an actual or potential conflict or postponing the issue to be better prepared or to be resolved by others describes which of the five general techniques for managing conflict?

  A. Smooth/accommodate

  B. Withdraw/avoid

  C. Compromise/reconcile

  D. Force/direct

  Correct Answer: B

• Question 40:

  The following is a network diagram for a project.

  

  The total float for the project is how many days?

  A. 5

  B. 9

  C. 12

  D. 14

  Correct Answer: B