PMI CAPM PMI-100 Questions & Answers

• Question 211:

  When is a project finished?

  A. After verbal acceptance of the customer or sponsor

  B. After lessons learned have been documented in contract closure

  C. When the project objectives have been met

  D. After resources have been released

  Correct Answer: C

• Question 212:

  Which process documents the business needs of a project and the new product, service, or other result that is intended to satisfy those requirements?

  A. Develop Project Management Plan

  B. Develop Project Charter

  C. Direct and Manage Project Execution

  D. Collect Requirements

  Correct Answer: B

  Explanation:

  Process: 4.1. Develop Project CharterDefinition: The process of developing a document that formally authorizes the existence of a project and provides the project manager with the authority to apply organizational resources toproject activities.Key Benefit: The key benefit of this process is a well-defined project start and project boundaries, creation of a formal record of the project, and a direct way for senior management to formally accept and commit to the project.

  Inputs

  1.

  Project statement of work

  2.

  Business case

  3.

  Agreements

  4.

  Enterprise environmental factors

  5.

  Organizational process assets

  Tools and Techniques

  1.

  Expert judgment

  2.

  Facilitation techniques

  Outputs

  1. Project charter

• Question 213:

  Which of the following is an output of the Define Activities process?

  A. Activity list

  B. Project plan

  C. Activity duration estimates

  D. Project schedule

  Correct Answer: A

  Explanation:

  Process: 6.2 Define Activities Definition: The process of identifying and documenting the specific actions to be performed to produce the project deliverables. Key Benefit: The key benefit of this process is to break down work packages into activities that provide a basis for estimating, scheduling, executing, monitoring, and controlling the project work.

  Inputs

  1.

  Schedule management plan

  2.

  Scope baseline

  3.

  Enterprise environmental factors

  4.

  Organizational process assets

  Tools and Techniques

  1.

  Decomposition

  2.

  Rolling wave planning

  3.

  Expert judgment

  Outputs

  1.

  Activity list

  2.

  Activity attributes

  3.

  Milestone list

• Question 214:

  Which type of analysis systemically gathers and analyzes qualitative and quantitative information to determine which interests should be taken into account throughout the project?

  A. Product

  B. Cost-benefit

  C. Stakeholder

  D. Research

  Correct Answer: C

  Explanation:

  13.1.2.1 Stakeholder Analysis Stakeholder analysis is a technique of systematically gathering and analyzing quantitative andqualitative information to determine whose interests should be taken into account throughout theproject. It identifies the interests, expectations, and influence of the stakeholders and relates them to the purpose of the project. It also helps to identify stakeholder relationships (with the project and with other stakeholders) that can be leveraged to build coalitions and potential partnerships to enhance the project's chance of success, along with stakeholder relationships that need to be influenced differently at different stages of the project or phase.

  Stakeholder analysis generally follows the steps described below:

  Identify all potential project stakeholders and relevant information, such as their roles, departments, interests, knowledge, expectations, and influence levels. Key stakeholders are usually easy to identify. They include anyone in a decision-making or management role who is impacted by the project outcome, such as the sponsor, the project manager, and the primary customer. Identifying other stakeholders is usually done by interviewing identified stakeholders and expanding the list until all potential stakeholders are included.

  Analyze the potential impact or support each stakeholder could generate, and classify them so as to define an approach strategy. In large stakeholder communities, it is important to prioritize the stakeholders to ensure the efficient use of effort to communicate and manage their expectations.

  Assess how key stakeholders are likely to react or respond in various situations, in order to plan how to influence them to enhance their support and mitigate potential negative impacts.

  There are multiple classification models used for stakeholders analysis, such as:

  

  Power/interest grid, grouping the stakeholders based on their level of authority (“power”) and their level or concern (“interest”) regarding the project outcomes;

  

  Power/influence grid, grouping the stakeholders based on their level of authority (“power”) and their active involvement (“influence”) in the project;

  

  Influence/impact grid, grouping the stakeholders based on their active involvement (“influence”) in the project and their ability to effect changes to the project's planning or execution (“impact”); and

  

  Salience model, describing classes of stakeholders based on their power (ability to impose their will), urgency (need for immediate attention), and legitimacy (their involvement is appropriate).

• Question 215:

  Identifying major deliverables, deciding if adequate cost estimates can be developed, and identifying tangible components of each deliverable are all part of which of the following?

  A. Work breakdown structure

  B. Organizational breakdown structure

  C. Resource breakdown structure

  D. Bill of materials

  Correct Answer: A

• Question 216:

  What is the function of a Project Management Office (PMO)?

  A. To focus on the coordinated planning, prioritization, and execution of projects and subprojects that are tied to the parent organizations or the client's overall business objectives.

  B. To coordinate and manage the procurement of projects relevant to the parent organization's business objectives and to administer the project charters accordingly.

  C. To administer performance reviews for the project manager and the project team members and to handle any personnel and payroll issues.

  D. To focus on the specified project objectives and to manage the scope, schedule, cost, and quality of the work packages.

  Correct Answer: A

  Explanation:

  A primary function of a PMO is to support project managers in a variety of ways which may include, but are

  not limited to:

  Managing shared resources across all projects administered by the PMO;

  Identifying and developing project management methodology, best practices, and standards;

  Coaching, mentoring, training, and oversight;

  Monitoring compliance with project management standards, policies, procedures, and templates by means of project audits;

  Developing and managing project policies, procedures, templates, and other shared documentation (organizational process assets); and

  Coordinating communication across projects.

• Question 217:

  Which is a tool or technique used in Define Scope?

  A. Templates, forms, and standards

  B. Change requests

  C. Product analysis

  D. Project assumptions

  Correct Answer: C

  Explanation:

  Process: 5.3 Define Scope

  Definition: The process of developing a detailed description of the project and product.

  Key Benefit: The key benefit of this process is that it describes the product, service, or result boundaries

  by defining which of the requirements collected will be included in and excluded from the project scope.

  Inputs

  1.

  Scope management plan

  2.

  Project charter

  3.

  Requirements documentation

  4.

  Organizational process assets

  Tools and Techniques

  1.

  Expert judgment

  2.

  Product analysis

  3.

  Alternatives generation

  4.

  Facilitated workshops

  Outputs

  1.

  Project scope statement

  2.

  Project documents updates

• Question 218:

  The integrative nature of project management requires which Process Group to interact with the other Process Groups?

  A. Planning

  B. Executing

  C. Monitoring and Controlling

  D. Project Management

  Correct Answer: C

• Question 219:

  Which type of analysis would be used for the Plan Quality process?

  A. Schedule

  B. Checklist

  C. Assumption

  D. Cost-Benefit

  Correct Answer: D

  Explanation:

  8.1.2.1 Cost-Benefit Analysis

  The primary benefits of meeting quality requirements include less rework, higher productivity, lower costs, increased stakeholder satisfaction, and increased profitability. A cost-benefit analysis for each quality activity compares the cost of the quality step to the expected benefit.

  Process: 8.1 Plan Quality ManagementDefinition: The process of identifying quality requirements and/or standards for the project and its deliverables and documenting how the project will demonstrate compliance with quality requirements and/ or standards. Key Benefit: The key benefit of this process is that it provides guidance and direction on how quality will be managed and validated throughout the project.

  Inputs

  1.

  Project management plan

  2.

  Stakeholder register

  3.

  Risk register

  4.

  Requirements documentation

  5.

  Enterprise environmental factors

  6.

  Organizational process assets

  Tools and Techniques

  1.

  Cost-benefit analysis

  2.

  Cost of quality

  3.

  Seven basic quality tools

  4.

  Benchmarking

  5.

  Design of experiments

  6.

  Statistical sampling

  7.

  Additional quality planning tools

  8.

  Meetings

  Outputs

  1.

  Quality management plan

  2.

  Process improvement plan

  3.

  Quality metrics

  4.

  Quality checklists

  5.

  Project documents updates

• Question 220:

  Which tool and technique identifies inefficient and ineffective policies, processes, and procedures?

  A. Scope audits

  B. Scope reviews

  C. Quality audits

  D. Control chart

  Correct Answer: C