EXIN Exin Certification MOFF Questions & Answers

• Question 41:

  Which is a goal of MOF?

  A. ensure that business oversight governs IT service lifecycle activity to promote business/IT alignment

  B. ensure that the investment in IT delivers expected business value at an acceptable level of risk

  C. provide guidance to Finance and Accounting groups to successfully audit services delivered by IT

  D. provide a common reference standard for any enterprise offering IT services to internal and external customers

  Correct Answer: B

• Question 42:

  Which statement is true about the SMFs in the Operate Phase?

  A. All SMFs feed the Deliver Phase.

  B. The Customer Service SMF focuses on how to resolve complex problems.

  C. The SMFs are dependant on each other.

  D. The SMFs are sequential.

  Correct Answer: C

• Question 43:

  Which phase transfers a successfully deployed new service to the Operate phase?

  A. Build

  B. Deliver

  C. Deploy

  D. Plan

  Correct Answer: B

• Question 44:

  What Team SMF accountabilities are primarily represented in the Operate Phase?

  A. Architecture and Solutions

  B. Operations and Support

  C. Service and Compliance

  D. Support and Manage

  Correct Answer: B

• Question 45:

  What is a description of Governance?

  A. How IT resources will be used to meet goals and deliver business value

  B. a process that ensures individuals are aware of regulations, policies, and procedures that must be followed as a result of seniormanagement decisionsmanagement? decisions

  C. Who holds the authority to make decisions, determines accountability for actions and responsibility for outcomes, and addresses how expectedperformance will be evaluated

  D. Possible adverse impacts on reaching goals and can arise from actions taken or not taken

  Correct Answer: C

• Question 46:

  What is an outcome of the Envision SMF?

  A. Conceptual design of the proposed solution is recorded as part of the vision document.

  B. The plan for the project is clearly understood by the team and the customer.

  C. The project runs to a strict timetable.

  D. The project risks are clearly documented and understood by the team and the customer.The project? risks are clearly documented and understood by the team and the customer.

  Correct Answer: A

• Question 47:

  To create an environment where changes can be made with the least amount of risk and impact to the organization this is the goal of which SMF?

  A. Business/IT Alignment SMF

  B. Change and Configuration SMF

  C. Policy SMF

  D. Stabilize SMF

  Correct Answer: B

• Question 48:

  What is the primary goal of the Operate phase?

  A. ensure that deployed services are operated, monitored and supported all the time

  B. ensure high availability of services

  C. ensure that deployed services are operated, monitored and supported within agreed SLA targets

  D. ensure that IT services are restored as quickly as possible

  Correct Answer: C

• Question 49:

  What is an outcome of the Envision SMF?

  A. IT Services are seamlessly matched to business strategy and objectives.

  B. Improved business functionality, competitiveness, and efficiency.

  C. The design and features of the solution are clearly documented in the functional specification.

  D. The vision and scope of the project are clearly documented and understood by the team and the customer.

  Correct Answer: D

• Question 50:

  Does each role type have a set of accountabilities associated with it in the Team SMF?

  A. Yes

  B. No

  Correct Answer: B