Designing effective training approaches must take into account:
I. The organization's work system.
II. Organization needs.
III. Individual employee needs.
IV.
Training assessment criteria.
A.
I, II, and III only
B.
I, II, III, and IV
C.
I, III, and IV only
When there is a slippage in quality, just-in-time inventory systems affect:
A. Product scrap rates.
B. Production schedules.
C. Incoming inspection efficiency.
D. Materials usage variances.
Which of the following is the least desirable goal of the customer-supplier relationship?
A. Maximize return on investment.
B. Satisfy shared customers further along the customer-supplier chain.
C. Prohibit less capable suppliers from entering the market.
D. Ensure high levels of quality in incoming materials.
The primary goal of procurement management is to:
A. Purchase goods that meet specified requirements.
B. Form a partnership to recognize key suppliers.
C. Foster sole-sourcing to reduce variation.
D. Reduce new-product development cycle time.
Which of the following is the least effective technique for developing good relationships with suppliers?
A. Establishing long-term contractual agreements.
B. Using audits to gain leverage for change in supplier performance.
C. Providing assistance to suppliers to help them meet performance requirements.
D. Enhancing supplier knowledge of the company's near-term and long- term needs.
The primary purpose of a supplier certification program is to:
A. Reward excellent suppliers.
B. Reduce the number of supplier audits.
C. Shift costs of supplier management from appraisal to prevention.
D. Transfer responsibility for supplier quality to the purchasing department.
Which of the following is not a technique or practice involved in supplier logistics management?
A. Buffer inventory
B. Kanban
C. Modular assembly
D. Ship-to-stock
All except one of the following could be a benefit to a supplier in a partnership or alliance with a customer. Which one?
A. Enabled to plan long-term production volume based on customer 's forecast of demand
B. Eliminate legal risks
C. Win-win relationship
D. Sharing of resources
The role of supply chain management is to:
A. Ensure that the right product/service, in the right quantity, of the right quality, gets to the right customer at the right time.
B. Control the performance of every organization involved in the supply chain.
C. Be totally responsible for the input from upstream suppliers to ensure that downstream customers receive outputs that conform to end users requirements.
D. Reduce inventory.
In planning the strategy for improving supplier performance, which of the following should be considered?
I. How the supplier will receive performance feedback
II. How effective is the supplier 's corrective and preventive action system
III. Whether the supplier 's quality management system is certified to an industry-pertinent standard
IV.
How much of this organization's resources will be needed to assist suppliers in improving performance
A.
I, II, III, and IV
B.
III and IV only
C.
I and IV only
D.
II, III, and IV only
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