ASQ ASQ Certifications CMQ-OE Questions & Answers

• Question 241:

  Which of the following is the first step in managing risk for a project?

  A. Determine the probability of risk events occurring

  B. Calculate the acceptable level of uncertainty for the project

  C. Identify where potential risks exist or might occur

  D. Develop detailed predictive methods to reduce the impact of the risk

  Correct Answer: C

• Question 242:

  When a unit of measure is being established for a product, the most important consideration is that the

  A. production work processes be mapped

  B. parameters of other products be considered

  C. interpretation be uniform

  D. data collection be easy

  Correct Answer: C

• Question 243:

  The quality manager for Acme Company has been asked by Sloan Tools, a neighboring company, to provide Sloan employees with the same SPC training that Acme developed and uses for its employees. Sloan operates in a different industry from Acme but believes that its employees can benefit from the SPC training. In this situation, the Acme quality manager should take which of the following actions?

  A. Discuss the offer with Acme management, since the training was developed by Acme

  B. Turn down the offer to avoid any actual or perceived conflict of interest

  C. Accept the offer as an opportunity to gain knowledge that will ultimately benefit Acme

  D. Accept the offer, since Sloan is not a competitor

  Correct Answer: C

• Question 244:

  Leadership is the process of creating an environment in which workers can become

  A. team players

  B. empowered

  C. managers

  D. specialists

  Correct Answer: B

• Question 245:

  Performance appraisals and coaching techniques are most effective when they are combined to

  A. lead employees to higher levels of performance

  B. rank the workforce for pay increases or promotions

  C. evaluate the performance of individuals on a team D. discipline at-risk employees

  Correct Answer: A

• Question 246:

  Which of the following statements is true about strategic quality planning?

  A. Product satisfaction and product dissatisfaction are opposites.

  B. The concept of "little q" is replacing that of "Big Q."

  C. Quality is directly related to the way processes are planned.

  D. Most quality planning has been done by professionals.

  Correct Answer: C

• Question 247:

  Not automating ineffective processes and choosing the lowest technology that gets the job done are examples of understanding the

  A. fit between the organization and the technology

  B. fit between six sigma and lean

  C. relationship between IT and engineering

  D. relationship between IT and quality

  Correct Answer: A

• Question 248:

  Which of the following standards provides sampling tables?

  A. ISO 9001

  B. ISO 9004

  C. ANSI/ISO 17025

  D. ANSI/ASQ Z1.4

  Correct Answer: D

• Question 249:

  Rank in order, from first to last, the following steps in the feedback loop for effective project management.

  1.

  Communicate desired outcomes to the organization

  2.

  Create a prototype of desired outcomes

  3.

  Test desired outcomes in real-time

  4.

  Document affected improvements

  A. 2, 3, 1, 4

  B. 2, 4, 3, 1

  C. 3, 1, 2, 4

  D. 4, 2, 3, 1

  Correct Answer: C

• Question 250:

  The best way to reduce variation in products from a supplier is to

  A. perform 100% incoming inspection

  B. develop a training plan that will improve incoming inspection results

  C. audit the supplier regularly and follow up on corrective action plans

  D. help the supplier develop quality control processes

  Correct Answer: C