GAQM GAQM certification CLSSYB Questions & Answers

• Question 1:

  What is the most commonly used bell shaped curve distribution that serves as the foundation of many tools within the Six Sigma methodology.

  A. Mean

  B. Standard Deviation

  C. Normal Distribution

  D. Variation

  Correct Answer: C

• Question 2:

  When we create a Process Map we use a diamond shape to designate a ____________________.

  A. Process has come to an end

  B. Decision point has been reached

  C. Report must be filed

  D. Standard Activity is defined

  Correct Answer: B

• Question 3:

  After a Fishbone Diagram is constructed which one of these tools is commonly used to help identify possible causes?

  A. 4 How Analysis

  B. Cross Function Analysis

  C. 6 Why Analysis

  D. Possible Brainstorm

  Correct Answer: C

• Question 4:

  When completing an FMEA what are standard process controls that are typically used to prevent a failure in a process?

  A. Statistical Process Control, Poke-Yoke, Inspection

  B. Checksheets, Customer Interviews, Surveys

  C. Customer Complaints, Inspections, Error Proof

  D. Statistical Process Control, tracking defects in process

  Correct Answer: B

• Question 5:

  Lean focuses on analytical and statistical analysis to reduce variation in a process output.

  A. True

  B. False

  Correct Answer: B

• Question 6:

  Which element of waste best refers to "having to fix a defect"?

  A. Waiting

  B. Motion

  C. Inventory

  D. Correction

  Correct Answer: D

• Question 7:

  The essence of Lean is to concentrate effort on removing waste while improving process flow to achieve _____________ at lower cost.

  A. Inventory

  B. Sales

  C. Speed and agility

  D. Downtime

  Correct Answer: C

• Question 8:

  A Belt has determined that the way a printed circuit board is soldered can reduce network by 20% thereby improving the RTY. According to Cost of Poor (COPQ) definitions RTY improvement would be considered ______________.

  A. Hard savings

  B. Downsizing savings

  C. Soft savings

  D. Median savings

  Correct Answer: A

• Question 9:

  The Cost of Poor Quality (COPQ) is comprised of which two of the following? (Choose two.)

  A. Tangible (Visible) Costs

  B. Input Costs

  C. Production

  D. Hidden Costs

  Correct Answer: AB

• Question 10:

  The 70:30 rule is associated with which of these tools?

  A. Pareto Chart

  B. Simon's Cross-Functional Tool

  C. SIPOC

  D. None of these answers is correct

  Correct Answer: D