IIBA IIBA Certifications CCBA Questions & Answers

• Question 51:

  The human resources department of an organization needs a new report. The business analyst (BA) assigned to this effort has scheduled a requirements workshop with the users. Users from the legal department have also been invited to the workshop. As the BA sets up the workshop, what can be done in advance to ensure a productive and focused workshop?

  A. Document the feedback

  B. Facilitate the workshop

  C. Create an agenda

  D. Reserve a location

  Correct Answer: C

  Creating an agenda is a useful activity to ensure a productive and focused workshop, as it helps to define the purpose, scope, objectives, participants, roles, and expected outcomes of the workshop. It also helps to manage time and expectations, and to avoid distractions and conflicts. Documenting feedback, facilitating the workshop, and reserving a location are also important activities, but they are not done in advance of the workshop. References: BABOK Guide v3, page 54; CCBA Mock Test,

• Question 52:

  A business analyst (BA) is working on a data-centric IT project. The business stakeholders develop the content but do not understand the technical aspects while the IT team believes that there is no need to understand the business issues. Which deliverable will facilitate understanding between IT and the business stakeholders?

  A. Data models

  B. Data dictionary

  C. Transition requirements

  D. Non-functional requirements

  Correct Answer: B

  The deliverable that will facilitate understanding between IT and the business stakeholders is a data dictionary. This is because a data dictionary is a document that defines and describes the data elements, attributes, properties, formats,

  relationships, rules, etc. of a data-centric solution. A data dictionary can help to facilitate understanding between IT and the business stakeholders by providing a common language and reference for the data requirements and specifications.

  The other options are not as effective or suitable as a data dictionary. References:

  BABOK Guide, section 10.9: Data Dictionary

  CCBA Practice Test,

• Question 53:

  A business analyst (BA) is working on a project for a media company. The BA has verified, validated, and prioritized the requirements based on business benefits. During the development phase, the team discovered that the current viewer will no longer be supported by the provider. The technical team needs to either upgrade to the newer version with different technology or find an alternate viewer. Given this new information, what is the next step for the BA?

  A. Assess the impacts and re-prioritize the requirements based on technical constraints

  B. Continue the project as it is currently important to focus on customer satisfaction

  C. Convince stakeholders that the business benefits are unachievable due to technical constraints

  D. Communicate the technical constraints to customers

  Correct Answer: A

  According to the BABOK Guide, assessing the impacts and re-prioritizing the requirements based on technical constraints is a technique for managing changes to requirements. This technique can help the BA handle the new information that the current viewer will no longer be supported by the provider. The BA will need to analyze how this change affects the existing requirements and design options, and determine if any adjustments or trade-offs are needed. The BA will also need to re-prioritize the requirements based on their importance and feasibility in light of this change. Therefore, the correct answer is A. References: [BABOK Guide], [CCBA Exam Simulator]

• Question 54:

  One of the tasks that the business analyst (BA) needs to complete is to maintain the requirements. As much as the BA values and sees the benefits of maintaining the requirements, the project manager (PM) does not see the same. In order to help the PM understand the value of this task, which following benefit of maintaining the requirements should the BA communicate to the PM?

  A. They identify the financial projections of the project.

  B. They define the project schedule and future tasks.

  C. They describe how to setup the traceability tools.

  D. They can easily be traced and reused for future.

  Correct Answer: D

  According to the BABOK Guide, maintaining requirements is the process of ensuring that the requirements and designs remain aligned to and fulfill the business need1. One of the benefits of maintaining requirements is that they can easily

  be traced and reused for future projects or initiatives2. This can save time, effort, and resources for the organization. Therefore, the BA should communicate this benefit to the PM to help him or her understand the value of this task.

  References:

  BABOK Guide, CCBA Exam Prep

• Question 55:

  A newly implemented personal loan financing system has been in operation for one month. The business objective is to reduce the loan processing time from 11 days to 3 days but it is currently occurring in 4.5 days. What must the business analyst (BA) do next?

  A. Validate the performance measure

  B. Analyze the current state

  C. Assess the risks

  D. Determine requirements changes

  Correct Answer: B

  The BA should analyze the current state of the personal loan financing system to understand why it is not meeting the business objective of reducing the loan processing time from 11 days to 3 days. Analyzing the current state involves identifying and describing the existing situation, problems, opportunities, needs, and capabilities of the organization and its stakeholders1. By analyzing the current state, the BA can find out the root causes of the delay, the gaps between the current and desired performance, and the potential solutions to address them. References: 1: BABOK Guide v3, Section 5.1

• Question 56:

  Which of the following are not appropriate for a plan-driven business analysis approach? Each correct answer represents a complete solution.

  A. Informal

  B. Face-to-face

  C. Ad hoc

  D. Formal

  Correct Answer: ABC

  Plan driven approaches to business analysis practices most often use the formal type of communications. This means the communication of the actual requirements is in writing, and often uses pre-defined forms requiring signatory approvals. All project documentation is normally archived as part of the project history. Face-to-face is an effective communication method, but for plan-driven approaches, formal communication is preferred in regard to requirements. Ad hoc describes the sudden, quick conversations. This is an informal approach to communication and isn't appropriate for a plan-driven business analysis approach.

• Question 57:

  What is the purpose of managing the solution scope and requirements from a business analyst's objective?

  A. To complete business analysis activities as quickly as possible

  B. To obtain and maintain requirements approval from the sponsoring client about the solution scope

  C. To obtain and maintain consensus among key stakeholders for the overall solution scope

  D. To complete business analysis activities as accurately as possible

  Correct Answer: C

  The purpose of managing solution scope and requirements is to obtain and maintain consensus among key stakeholders regarding the overall solution scope and the requirements that will be implemented. A is incorrect. This isn't a valid answer, as the purpose of managing the solution scope and requirements is to gain consensus from the stakeholders, not to complete the business analysis tasks as quickly as possible. D is incorrect. This isn't a valid answer, as the purpose of managing the solution scope and requirements is to gain consensus from the stakeholders. While there's always a need for accuracy, this isn't the best answer for the QUESTION. B is incorrect. This isn't a valid answer, as the purpose of managing the solution scope and requirements is to gain consensus from the stakeholders, not from the sponsoring client.

• Question 58:

  Requirements have been prioritized in the product backlog for inclusion in the upcoming release. One of the project team members fears that at least one requirement from the prioritization list is not finalized and still requires further analysis. Which of the following factors describe the affected requirement?

  A. Benefit

  B. Dependency

  C. Stability

  D. Risk

  Correct Answer: D

  According to the BABOK Guide, risk is a factor that describes a requirement that has a high degree of uncertainty or potential negative impact on one or more project objectives. Among the four options, only D describes a factor that could affect a requirement that is not finalized and still requires further analysis. If a requirement has a high risk, it means that it may cause delays, defects, rework, or failure in delivering value to stakeholders. Therefore, the correct answer is D. References: [BABOK Guide], [CCBA Exam Simulator]

• Question 59:

  You are the business analyst for your organization and you're using a plan-driven approach to business analysis processes. In this environment, what types of communications are most likely required to be used in regard to requirements?

  A. Informal

  B. Ad hoc

  C. Face-to-face

  D. Formal

  Correct Answer: D

  Plan driven approaches to business analysis practices most often use the formal type of communication. This means the communication of the actual requirements is in writing and often uses pre-defined forms requiring signatory approvals.

  All project documentation is normally archived as part of the project history.

  C is incorrect. Face-to-face is an effective communication method, but for plan- driven approaches, formal communication is preferred in regard to requirements.

  B is incorrect. Ad hoc describes the sudden, quick conversations. This is an informal approach to communication and isn't appropriate for a plan-driven business analysis approach.

  A is incorrect. Informal isn't preferred in a plan-driven approach.

• Question 60:

  A business analyst (BA) has completed multiple workshops involving a number of stakeholders including the project manager however, the elicitation results are inconsistent between the stakeholders. How should the variation in results be resolved?

  A. The project manager should decide which requirement is relevant.

  B. The BA should select which requirements are correct.

  C. The project manager should model requirements in a review meeting.

  D. The BA should model the elicited requirements in a review meeting.

  Correct Answer: D

  The BA should model the elicited requirements in a review meeting to resolve the variation in results among stakeholders after completing multiple workshops involving them. Modeling the elicited requirements means creating graphical or textual representations of the requirements to communicate their meaning, structure, relationships, or behavior. Modeling the elicited requirements in a review meeting can help to resolve any inconsistencies, conflicts, gaps, or ambiguities among stakeholder perspectives. The other options are incorrect because: Option A is incorrect because letting the project manager decide which requirement is relevant is not a way to resolve the variation in results among stakeholders after completing multiple workshops involving them. This is an authoritative technique that is based on the power or influence of a single person or group over others. Authoritative techniques can expedite or simplify the decision-making process, but they may not reflect the consensus or agreement of all stakeholders. Option B is incorrect because letting the BA select which requirements are correct is not a way to resolve the variation in results among stakeholders after completing multiple workshops involving them. This is an authoritative technique that is based on the power or influence of a single person or group over others. Authoritative techniques can expedite or simplify the decision-making process, but they may not reflect the consensus or agreement of all stakeholders. Option C is incorrect because letting the project manager model requirements in a review meeting is not a way to resolve the variation in results among stakeholders after completing multiple workshops involving them. This is an authoritative technique that is based on the power or influence of a single person or group over others. Authoritative techniques can expedite or simplify the decision-making process, but they may not reflect the consensus or agreement of all stakeholders. References: