IIBA IIBA Certifications CCBA Questions & Answers

• Question 171:

  What business analysis process is needed to define the solution scope and prepare the business plan for the endeavor?

  A. Verify requirements.

  B. Define requirements management and communication.

  C. Prioritize requirements.

  D. Determine solution approach.

  Correct Answer: D

  The business analysis process of determining the solution approach is the process that's needed in order to define the solution scope and prepare the business plan for the endeavor. Answer: C is incorrect. Prioritization of requirements is

  needed to rank requirements from the most important to the least important based on the identified needs. Answer: B is incorrect. Defining requirements management and communication is not related to the solution scope.

  Answer: A is incorrect. Verifying requirements is the verification of the requirements for the stakeholders and completeness of the endeavor.

• Question 172:

  You work as a business analyst for u Certify Inc. You have been assigned the task to implement the job shadowing process. Which of the following statements are true regarding the job shadowing process? Each correct answer represents a complete solution.

  A. The job shadowing process is a part of business analysis planning and monitoring activities.

  B. In this process, the observer is required to keep an eye on those workers whose work routine is down and who are unable to explain their work.

  C. In this process, the observer has to understand their work process for better assessment of the modifications of the work required.

  D. Job shadowing is an elicitation process that is a part of job observation.

  Correct Answer: BCD

  Job shadowing is an elicitation process that is a part of job observation. In this process, the observer is required to keep an eye on those workers whose work routine is down and who are unable to explain their work. The observer has to

  understand their work process for better assessment of the modifications of the work required. The following are the approaches for this technique:

  Passive/Invisible. In this approach, the observer does not ask Questions from the user about his work while the user is working.

  Active/Visible. In this approach, the observer does ask Questions from the user about his work even when the user is working.

• Question 173:

  You are currently working on creating the activity list for an initiative in your organization. What characteristic must be assigned to each task in your task list?

  A. Procurement needs

  B. Risk level

  C. Unique number

  D. Roles and responsibilities

  Correct Answer: C

  Each task in the task list should have a unique number to identify the specific task and it should have a description of what the task is. Answer: B is incorrect. The risk level is not associated with the task list. Answer: D is incorrect. Roles and responsibilities are not included directly in the task list. Answer: A is incorrect. Procurement needs are not included in the task list.

• Question 174:

  Which requirements allocation technique is best described as the breaking down of the solution scope into smaller units for allocation?

  A. Functional decomposition

  B. Resource allocation granularity

  C. WBS creation

  D. Process modeling

  Correct Answer: A

  Functional decomposition takes the solution scope and decomposes it into smaller, more manageable units. Answer: B is incorrect. Resource allocation granularity isn't a business analysis term and is not acceptable for this QUESTION.

  Answer: D is incorrect. Process modeling maps activities in a process model to different roles, vendors, and contractors.

  Answer: C is incorrect. WBS creation also uses a decomposition of the project scope into work packages, but it's not the process described in this QUESTION.

• Question 175:

  You are the business analyst for your organization. You've believed that your solution can actually be purchased from outside vendor rather than trying to create the solution internally. You decide to ask the vendor to provide a fee for their services based on the statement of work. What document will you give the vendor along with the statement of work?

  A. Request for quote

  B. Contract terms

  C. Request for proposal

  D. Purchase order

  Correct Answer: A

  When an organization wants just the cost of the service or product, request for quote is used. Quotes, provided by vendors to buyers, don't present any ideas or direction, but provide just the cost of the solution. Answer: C is incorrect.

  Request for proposal asks the vendor to provide detail on a proposed solution and the cost of the solution.

  Answer: D is incorrect. Purchase order tells the vendor that your organization will be purchasing the goods or services.

  Answer: B is incorrect. Contract terms aren't feasible, as the business analyst doesn't know how much the solution will cost. Contract terms come later in the procurement process.

• Question 176:

  A business analyst wants to host a brainstorming session with eight key stakeholders. In preparation for this event, the business analyst should designate which one of the following rules for the session?

  A. Create a goal for the number of ideas the group should generate.

  B. Allow any ideas for possible solutions even if they are not in the defined area of interest.

  C. Set a time limit for the session.

  D. Rate each idea that is generated.

  Correct Answer: C

  Of all the choices, the only valid answer is that the business analyst should set a time limit for the brainstorming session.

  Answer: B is incorrect. The ideas generated should actually map to a clear and concise definition of the area of interest.

  Answer: D is incorrect. The business analyst should not rate each idea that is generated. Answer: A is incorrect. The business analyst should not create a goal for the number of ideas the team is to generate.

• Question 177:

  You are the business analyst for your organization and you're performing the solution assessment process. When you assess a solution, what are you actually looking for?

  A. To determine the value of the proposed solution to the stakeholder requirements

  B. To determine the quality of the proposed solution to the stakeholder requirements

  C. To determine the cost of the proposed solution to the stakeholder requirements

  D. To determine the accuracy of the proposed solution to the stakeholder requirements

  Correct Answer: D

  The purpose of assessing proposed solutions is to determine how closely they meet stakeholder and solution requirements. The business analyst, while assessing a single solution, determines whether the solution delivers enough business value to justify its implementation. However, the business analyst has the additional goal of attempting to determine which solution delivers the greatest business value while assessing multiple alternative solutions.

  Answer: A is incorrect. Solution assessment isn't concerned with the value of the solution. Answer: B is incorrect. Solution assessment isn't concerned with the quality, but with the accuracy of the solution in light of the stakeholders' requirements. Answer: C is incorrect. Solution assessment isn't concerned with the costs, but with the accuracy of the solution in light of the stakeholders' requirements.

• Question 178:

  You are the business analyst for a smaller project where there are few requirements. Management would still like you to create a method to trace the few requirements for this project. What type of matrix would be best in this instance?

  A. Coverage matrix

  B. Requirements trace matrix

  C. Roles and responsibility matrix

  D. RACI matrix

  Correct Answer: A

  A coverage matrix is a table used to manage tracing. It is ideal for smaller projects where there are few requirements to trace. It's also ideal for when only the high-level requirements need to be traced. Answer: B is incorrect. A requirements trace matrix is a table used to track requirements' relationships. The columns in the table provide requirements information and associated project. It is ideal for a solution with many requirements to trace throughout the solution. Answer: C is incorrect. A roles and responsibility matrix maps team members to their work in the project or business analysis duties. Answer: D is incorrect. A RACI chart is a type of roles and responsibilities matrix that uses the legend of responsible, accountable, consult, and inform.

• Question 179:

  You are the business analyst for your organization. You are currently working with Susan on creating a model as part of the specify and model requirements process. Susan doesn't understand why you need a model. You explain to Susan that a model is just a simplified representation of a complex reality that is useful for understanding that reality and making decisions regarding it. In fact, you tell Susan, model can do all of the following except one option. Choose the option that model cannot do?

  A. Define the resources that will be needed on the project team

  B. Define boundaries for the business domain

  C. Describe a situation or problem

  D. Describe thought processes and action flows

  Correct Answer: A

  Models do not typically address the resources needed for the project team so this choice is incorrect. Models can describe a situation or problem, define boundaries for the business domain, describe thought processes and action flows, categorize and create hierarchies of items, show components and relationships, and show business logic. Answer: C, B, D are incorrect. These are valid components of a model; so these choices are incorrect.

• Question 180:

  Karen is the business analyst for her organization and she's reviewing the tasks within her endeavor. Several of the tasks have the characteristic that the activity will be completed with the project stakeholders, consultants, and business analyst, though this hasn't yet been approved. What is this condition of believing some things to be true about an activity without proving the validity of the belief called?

  A. Risk

  B. Assumption

  C. Constraint

  D. Boundary

  Correct Answer: B

  An assumption is something that you believe to be true, but it's not been proven to be true or false. The assumption in this scenario is that the stakeholders will be available to complete activities. Answer: C is incorrect. A constraint is something that limits your options. Answer: D is incorrect. A boundary defines what's in and out of the domain of business analysis, project management, or any other endeavor. Answer: A is incorrect. A risk is an uncertain event or condition that may have a positive or negative effect on the project.