GAQM BPM-001 Online Practice Questions and Exam Preparation

GAQM BPM-001 Online Questions & Answers

• Question 1:

  On what are KPI's (Key Performance Indicators) based?

  A. Process costs
  B. Cycle costs
  C. Number of involved employees
  D. Strategy and business goals
  D. Strategy and business goals

• Question 2:

  A frequent reason for the failure of BPM-Projects is __________________.

  A. There is not enough executive involvement
  B. Too much training of the process owner
  C. Comprehensive BPM-tools have not been used
  D. The change management processes have not been managed properly
  D. The change management processes have not been managed properly

• Question 3:

  Which is an essential success factor for process performance measurement and control?

  A. Involvement of stakeholders in the process improvement process
  B. Use of a comprehensive BPM-Suite and BPMN
  C. Integration of a simulation model in the process
  D. Implementation of an incentive plan for the employees
  A. Involvement of stakeholders in the process improvement process

• Question 4:

  How does Activity Based Costing improve business processes?

  A. With reduction of the overhead and allocated costs (indirect costs)
  B. With minimization of cycle times
  C. With static methods
  D. With the analysis of cost drivers and the minimization of activities that do not create value
  D. With the analysis of cost drivers and the minimization of activities that do not create value

• Question 5:

  Which method for process implementation and introduction does NOT belong to BPM?

  A. Six Sigma
  B. Lean Management
  C. Overhead Value Analysis
  D. TQM
  C. Overhead Value Analysis

• Question 6:

  Which role do business rules play in the execution of a processes?

  A. Usually they are not important in the execution of processes
  B. They determine how activities shall be performed
  C. They manage the interaction with the customer in automated processes
  D. They always control only parallel processes
  B. They determine how activities shall be performed

• Question 7:

  What is one of the primary purposes of process modeling?

  A. Verbal description of the process features
  B. Visual illustration of process features to ensure better communication
  C. Presentation of the process-lifecycle
  D. Creation of specifications for process simulation
  B. Visual illustration of process features to ensure better communication

• Question 8:

  What is the biggest benefit of using BPM-technologies?

  A. The use of standards to support the whole BPM-lifecycle.
  B. The usage of the technology provides a comprehensive document management
  C. The graphical presentation for the automation of workflows
  D. The possibility of programming in BPEL (Business Process Execution Language)
  A. The use of standards to support the whole BPM-lifecycle.

• Question 9:

  An important step in process design is ...

  A. The definition of the company's strategy
  B. The development of a new process related compensation system
  C. The development and definition of useful key performance indicators (KPI`s)
  D. The selection and deployment of external consultants Business Process Management (BPN) Certification
  C. The development and definition of useful key performance indicators (KPI`s)

• Question 10:

  What is the goal of a process simulation?

  A. Anticipate process behavior
  B. Variation of parameters
  C. Calculation of process variables
  D. Production of a graphical process model
  A. Anticipate process behavior