How many profiles can load in a single list view with Enhanced Profile Management enabled?
A. 300
B. 500
C. 200
D. 1.000
Which is a capability of the new Service Cloud console? (Choose 3)
A. It provides data visibility by combining a list view and related records on one screen.
B. It allows agents to view key record information in the highlights panel.
C. It preserves the context of calls using primary tabs and subtabs.
D. It allows access to data by opening each record in a new window.
E. It allows agents to take notes in an interaction log while in a call.
Which Salesforce editions provide option for customizing profiles? (Choose 2)
A. All Editions
B. Unlimited, Developer and Enterprise Editions
C. Professional, Unlimited, and Developer Editions
D. Enterprise, Unlimited, and Developer Editions
E. All except Group Edition
F. All except Professional Edition
The Salesforce Console is an example of what?
A. API
B. Third Party Web integration/Application
C. UI D. Java Script
What is the click path to enable Enhance Profile Management?
A. Setup | Customize | User Interface
B. Setup | Manage Users | Profiles
C. Setup | Profiles | Customize
Custom formula fields can reference other custom formula fields including themselves.
A. True
B. False
You must run the report before you can print or export it because the Printable View and Export details buttons are not available in the report builder.
A. True
B. False
A Profile is a collection of settings and permissions that determine what the user can do with records they have access to and how they view those records.
A. True
B. False
When are data Validation Rules enforced?
A. Upon opening the record
B. Upon closing the record
C. Upon editing a field
D. Upon saving a record
System Administrators have this permission by default.
A. None of these
B. Report Wizard
C. Report Builder
D. Both Report Wizard and Report builder
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