9L0-422 Exam Details

  • Exam Code
    :9L0-422
  • Exam Name
    :OS X Support Essentials 10.10
  • Certification
    :Apple Certifications
  • Vendor
    :Apple
  • Total Questions
    :82 Q&As
  • Last Updated
    :Jul 13, 2026

Apple 9L0-422 Online Questions & Answers

  • Question 1:

    Review the screenshot, then answer the question below.

    An OS X Mac has the local users configured as shown above. Chris has lost the password to his account. Which procedure will let you reset his password?

    A. Log in as Chris using the root password, open Users and Groups preferences, then reset his password.
    B. Log in as Bill Sykes, open Reset Password from the Utilities folder, then reset Chris's password.
    C. Restart the Mac from the OS X Recovery partition, open Terminal from the Utilities menu, type reset password and press Return to open the Reset Password utility, then reset his password.
    D. Log in as Bill Sykes, open Directory preferences and enable the root user, authenticate as the root user in Users and Groups preferences, then reset Chris's password.

  • Question 2:

    When a user creates archive files from the Finder, which archive format does OS X use by default?

    A. ZIP
    B. GZIP
    C. SITX
    D. DMG

  • Question 3:

    Which of these are available from the Utilities menu when you start up from the OS X Recovery partition? (Select TWO.)

    A. Network Utility
    B. AirPort Utility
    C. Activity Monitor
    D. Migration Assistant
    E. Terminal

  • Question 4:

    HOTSPOT

    In the screenshot below, click the icon of the preference pane where you configure OS X to access a Google mail account.

    Hot Area:

  • Question 5:

    Review the screenshot, then answer the question below.

    While attempting to start up, an Intel-based Mac displays the icon shown above. What does it indicate?

    A. The computer's firmware can't locate a valid booter file.
    B. The Mac can't load a kernel.
    C. The user is pressing invalid startup shortcut keys.
    D. The folder that holds all the user home folders can't be located or accessed.

  • Question 6:

    What should you be aware of when dragging apps to the Trash?

    A. Some apps install files outside the Applications folder, so dragging an app to the Trash may not remove all of its files.
    B. You can't drag apps purchased in the Mac App Store to the Trash.
    C. User data for apps purchased in the Mac App Store is also deleted when you drag the app to the Trash.
    D. You must restart the Mac to permanently delete apps from the Trash.

  • Question 7:

    Which dynamic service discovery protocol does OS X use to discover devices on a network?

    A. DynDNS
    B. AppleTalk
    C. SLP
    D. Bonjour

  • Question 8:

    Review the screenshot, then answer the question below.

    You connect a Mac OS Extended (Journaled)-formatted FireWire disk to a Mac configured as shown in the screenshot. What will happen the next time a standard user attempts to mount the hard disk?

    A. The disk will mount, and the user will be able to read, modify, and delete any file on the disk.
    B. The disk will mount, and the user will be able to read any file on the disk. The user will be required to enter an administrator password to modify or delete files on the disk.
    C. The user will be required to enter an administrator password to mount the disk. After the disk is mounted, the user will be able to read, modify, and delete any file on the disk.
    D. The user will be required to enter an administrator password to mount the disk. After the disk is mounted, the user will be able to read any file on the disk but be required to reenter an administrator password to modify or delete files.

  • Question 9:

    Review the screenshot, then answer the question below.

    If you change the folder privilege for "everyone" to Read and Write, the Finder changes item permissions inside the folder to match.

    A. True
    B. False

  • Question 10:

    Which folder contains items that tell launchd what to launch when OS X starts up?

    A. /etc/launchd/
    B. /var/run/launchd/
    C. /Library/Extensions/
    D. /System/Library/LaunchDaemons/

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