9L0-422 Exam Details

  • Exam Code
    :9L0-422
  • Exam Name
    :OS X Support Essentials 10.10
  • Certification
    :Apple Certifications
  • Vendor
    :Apple
  • Total Questions
    :82 Q&As
  • Last Updated
    :Jul 13, 2026

Apple 9L0-422 Online Questions & Answers

  • Question 11:

    You're troubleshooting a Mac.

    Which is a valid reason for shutting down AND THEN starting up a Mac instead of selecting Restart from the Apple menu?

    A. Mac does a full POST on startup only after a shutdown.
    B. Mac loads a clean user session on startup only after a shutdown.
    C. Mac performs disk checks on startup only after a shutdown.
    D. Mac archives errors from the session to the log only during a shutdown.

  • Question 12:

    What is the result when you enable Stealth Mode in the OS X Firewall settings?

    A. The Mac won't respond to network connection requests such as Bonjour requests.
    B. The Mac won't respond to diagnostic probes such as ping.
    C. The Mac won't register any services that are offered via Bonjour.
    D. The Mac won't allow outgoing connections for nonapproved applications.

  • Question 13:

    Which statement best describes the primary function of application sandboxing in OS X?

    A. It provides acceleration for the Core Graphics framework.
    B. It restricts an application's access to files and resources.
    C. It protects a user's passwords.
    D. It encrypts user data to prevent access by other local users.

  • Question 14:

    In the Finder, how can you access the Library folder that's hidden inside the current user's home folder?

    A. Hold down the Option key. From the Go menu in the Finder, choose Library.
    B. Hold down the Option key. From the Action menu in the Finder, choose "Show hidden items."
    C. Navigate to the user's home folder. From the View menu in the Finder, choose "Show hidden items."
    D. From the Finder menu, choose Preferences and select "Show hidden items."

  • Question 15:

    HOTSPOT

    You want to make documents available across your Mac and iOS devices. In the screenshot, click an icon of the preference pane where you can enable this feature.

    Hot Area:

  • Question 16:

    Review the screenshot, then answer the question below.

    If you click Delete User in the dialog shown above, what will happen to Erich's home folder?

    A. It will be renamed Deleted compressed and encrypted, and archived in Time Machine.
    B. It will be moved to the Trash.
    C. It will be deleted immediately, without being moved to the Trash.
    D. It will be renamed Deleted, and the folder's permissions will be changed to allow administrator user access only.

  • Question 17:

    You're unable to connect to a web server from your OS X computer. How can Traceroute help you troubleshoot this issue?

    A. Traceroute can help determine whether the web server is configured correctly.
    B. Traceroute can help determine whether the ports are open on the web server.
    C. Traceroute can help determine whether the server that the web service is running on has a firewall.
    D. Traceroute can help determine where the connection is breaking down.

  • Question 18:

    How do you start up an OS X computer in single-user mode?

    A. Start up from the Recovery system partition and enter the command reboot -single in Terminal.
    B. Hold down Command-S while the computer starts up.
    C. Hold down Shift-Option while the computer starts up.
    D. Select Single-User Mode in the Startup Disk pane of System Preferences, then restart the computer.

  • Question 19:

    HOTSPOT

    In the screenshot, click the icon of the OS X System Preferences pane where you can enable the feature that restores windows when apps are reopened.

    Hot Area:

  • Question 20:

    When a user logs in, which task is NOT performed by loginwindow or launchd processes?

    A. Launch Dock and Finder
    B. Launch Login Items specified in Users and Groups preferences
    C. Scan for new peripheral devices and register them with Launch Services D. Configure input device and system settings according to System Preferences

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