9L0-415 Exam Details

  • Exam Code
    :9L0-415
  • Exam Name
    :OS X Support Essentials 10.9
  • Certification
    :Apple Certifications
  • Vendor
    :Apple
  • Total Questions
    :218 Q&As
  • Last Updated
    :Jul 10, 2026

Apple 9L0-415 Online Questions & Answers

  • Question 161:

    In OS X, which is a valid method to reset permissions and ACLs on a home folder to their default settings?

    A. Start the computer from the OS X Recovery partition, open Terminal from the Utilities menu, enter resetpassword at the prompt, select the system volume and the user account, and click Reset.
    B. Open Disk Utility from the Utilities folder on the startup volume, select the volume with the home folder, and click Repair Permissions.
    C. Select the user home folder in the Finder, choose Get Info, choose Reset Permissions from the action pop-up menu, and authenticate as the user.
    D. Start the computer from the OS X Recovery partition, select Password Reset from the OS X Utilities window, select the system volume and the user account, and click Reset.

  • Question 162:

    The local hidden OS X Recovery HD doesn't include the OS X installation assets. So reinstalling OS X Mavericks from here requires high-speed Internet access and the ability to verify access to the installation assets. Upgraded Mac systems are verified by entering the Apple ID used to purchase OS X Mavericks. Verification is automatic for Mac systems that included OS X Mavericks when purchased new.

    A. What role does the system launched process serve during system startup?
    B. What two methods are used to hide items from the Finder?
    C. What two resources does the local hidden OS X Recovery HD need to reinstall OS X Mavericks?
    D. What three methods can be used to uninstall applications?

  • Question 163:

    After initial OS X setup, iCloud settings can be managed from iCloud or Internet Accounts preferences.

    A. What's the easiest method in OS X to configure VPN settings?
    B. Aside from initial OS X configuration, where can you manage iCloud settings?
    C. Which OS X application is responsible for the creation and management of disk images?
    D. What key features do you gain by setting up iCloud?

  • Question 164:

    You upgrade a Snow Leopard Mac that has legacy FileVault encryption to Mountain Lion. If a user forgets his login password, how can you help him regain access to his encrypted home folder?

    A. Log in to the admin user account, open Keychain Access, open the user's login keychain, and then let the user view the account password.
    B. At the Login Window, enter an incorrect password three times in a row. When the "forgot your password" dialog appears, click the Arrow next to Master Password. Enter the master password, and then reset the user account password.
    C. Log in to the admin user account, open Users and Groups preferences, click Reset Password, enter the admin password, and then reset the user account password.
    D. At the Login Window, enter an incorrect password three times in a row. When the "forgot your password" dialog appears, click the Arrow next to Apple ID. Enter the user's Apple ID, and then reset the user account password.

  • Question 165:

    Which tool lets you search log files?

    A. Network Utility
    B. Activity Monitor
    C. Console
    D. Archive Utility

  • Question 166:

    What three primary sources can Migration Assistant pull from?

    A. The OS X Recovery Disk Assistant can create a small OS X B. Recovery disk that lacks the OS X installation assets. An OS X Installation disk, which includes the full OS X installation assets, can be created by using the create install media command line tool found inside the Install OS X Mavericks application.
    B. A network client uses the subnet mask to determine whether the destination IP address is on the LAN. If the destination IP address isn't on the LAN, it's assumed the destination address is on another network, and the client sends the data to the IP address of the local network router. The network router then sends the data, via a WAN connection, on to another router that it thinks is closer to the destination. This continues across WAN connections from router to router until the data reaches its destination.
    C. Time Machine starts with a full copy of the file system to the backup disk. Then it maintains a list of changes to the file system, and every hour copies only the changes to the backup disk. In the backup, it creates a simulation of the full file system using hard links for files that haven't changed.
    D. Migration Assistant can migrate information from other OS X systems, Windows systems, and other disks, including Time Machine backups.

  • Question 167:

    What two methods can be used to create an external OS X Recovery disk?

    A. The Font Book application shows a small dot next to the name of any font that has duplicate resources.
    B. The OS X Recovery Disk Assistant can create a small OS X Recovery disk that lacks the OS X installation assets. An OS X Installation disk, which includes the full OS X installation assets, can be created by using the create install media command line tool found inside the Install OS X Mavericks application.
    C. The system version, build number, and hardware serial number are located in the About This Mac dialog or the login screen. The system version number defines the specific version of OS X currently installed. The system build number is an even more specific identifier used primarily by developers. Finally, the hardware serial number is a unique number used to identify your specific Mac.
    D. Any item downloaded using one of the built-in OS X applications will be marked for quarantine. Third-party applications may not mark downloaded items for quarantine.

  • Question 168:

    Which process will let you start up a Mac in target disk mode?

    A. Hold down the S key on the keyboard while the Mac starts up, then enter the command reboot -target.
    B. Open the Startup Disk preferences, click Target Disk Mode, and then click Restart.
    C. Start up from the OS X Recovery partition, choose Target Disk Mode from the Startup Disk menu, and restart the Mac.
    D. Hold down the Option key on the keyboard as the Mac starts up, until a dialog appears, then select Target Disk Mode from the dialog.

  • Question 169:

    Which of these is a recovery key storage location that FileVault 2 offers when you enable it?

    A. Your iCloud account
    B. The System Keychain
    C. The OS X Recovery partition
    D. An Apple server

  • Question 170:

    The four default top-level folders visible in the Finder are:

    Applications, containing applications all local users have access to Library, containing system resources all local users have access to System, containing necessary system resources Users, containing all the local user home folders A. How do the four default System Preferences categories differ?

    B. What are some of the common file flags used by OS X?
    C. What are the four default top-level folders visible in the Finder?
    D. What are the advantages of code signing?

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