9L0-415 Exam Details

  • Exam Code
    :9L0-415
  • Exam Name
    :OS X Support Essentials 10.9
  • Certification
    :Apple Certifications
  • Vendor
    :Apple
  • Total Questions
    :218 Q&As
  • Last Updated
    :Jul 10, 2026

Apple 9L0-415 Online Questions & Answers

  • Question 11:

    Key chains are used to store secrets such as resource passwords, digital certificates, and encryption keys. The keychain system can also securely store Safari AutoFill information, Internet Account settings, and secure text notes.

    A. What type of items can be found in a keychain?
    B. How does file system journaling work?
    C. What are the advantages of code signing?
    D. What does OS X use bundles or packages for?

  • Question 12:

    You are logged into a MacBook Pro as a standard user. How can you display the OS X Mountain Lion build number?

    A. Choose About This Mac from the Apple menu, and then click the text directly under OS X until the build number is revealed.
    B. Type build_number in Spotlight, and then scroll through the resulting information until the build number is revealed.
    C. In the General pane of System Preferences, click the Info disclosure triangle to reveal the build number.
    D. Choose Software Update from the Apple menu, and then choose Build Number from the Update menu.

  • Question 13:

    Review the screenshot, and then answer the question below.

    You are manually restoring the home folder for a new user account, and see the message shown above. What will happen if you click Cancel?

    A. The existing home folder's name will be changed to match the one you entered in the new account sheet.
    B. The account name will be changed to the name of the existing home folder.
    C. You will be returned to the new account sheet in the Users and Group pane.
    D. The existing home folder will be displayed in the Finder with the name selected.

  • Question 14:

    Which users are allowed to unlock a FileVault 2 protected system?

    A. Any user that's FileVault enabled is allowed to unlock a FileVault 2-protected system. This includes any local or cached network user account that was enabled when FileVault 2 was set up or created after FileVault 2 was enabled. Further, administrators may return to Security and Privacy preferences to enable additional accounts.
    B. Secure Empty Trash will perform a 7-pass erase on the contents of the Trash folder.
    C. All Apple software updates are handled via the Mac App Store.
    D. An item's ownership and permissions can be identified using the Info or Inspector windows in the Finder.

  • Question 15:

    The OS X Recovery Disk Assistant can create a small OS X Recovery disk that lacks the OS X installation assets. An OS X Installation disk, which includes the full OS X installation assets, can be created by using the createinstallmedia command line tool found inside the Install OS X Mavericks application.

    A. What four methods can be used to eject a volume or disk from the Finder?
    B. What two methods can be used to create an external OS X Recovery disk?
    C. What does OS X use bundles or packages for?
    D. What two volume formats are supported for an OS X system volume?

  • Question 16:

    The Archive option in the Finder creates compressed zip archive files.

    A. What type of items can be found in a keychain?
    B. What types of files are omitted from Time Machine backups?
    C. What type of file is created by the Finder when you select the Archive option?
    D. What four methods can be used to restore from a Time Machine backup?

  • Question 17:

    What security risk related to storage can occur when fast user switching is enabled?

    A. When a user changes his own account password, the system will keep his login keychain password in sync.
    B. When fast user switching is enabled, all users are allowed to see other users' locally connected disks.
    C. The Archive option in the Finder creates compressed zip archive files.
    D. The Finder hides traditional UNIX resources from average users because they don't need to have access to those items. If users need access to these UNIX items, they can access them from Terminal.

  • Question 18:

    The Finder populates the Network folder using information provided by the dynamic network services discovery protocols. Computers providing services appear as resources inside the Network folder, and service discovery zones or workgroups appear as folders. Any currently connected servers also appear in the Network folder.

    A. Which items fall under the file quarantine system?
    B. How can you limit the use of Location Services?
    C. How are items inside the Finder's Network folder populated?
    D. How can you identify if a Mac requires a firmware update?

  • Question 19:

    In OS X, Disk Utility can create file archives in which format?

    A. zip
    B. dmg
    C. sitx
    D. gzip

  • Question 20:

    How can a user with the short name anna exclude the /Users/anna/Downloads/ folder from Time Machine backups?

    A. Open Time Machine, choose Preferences from the Time Machine menu, click the Exclusions tab, click the Add (+) button, navigate to the /Users/anna/Downloads/ folder, and click Submit.
    B. Open the Time Machine pane of System Preferences, click Options, and add the /Users/anna/Downloads/ folder to the list of excluded items.
    C. Control-click the anna account's Downloads folder in the Finder, click the Sharing and Permissions disclosure button, click the Add (+) button, add the Time Machine user to the list of users, and set the Time Machine user's access to "No Access."
    D. In Terminal, execute the command sudo defaults write /Library/Preferences/com.apple.Time Machine excluded Folders -array-add /Users/anna/Downloads.

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