Cisco 810-420 Online Practice Questions and Exam Preparation

Cisco 810-420 Online Questions & Answers

• Question 1:

  Which represents a dependency?

  A. Network bandwidth must be improved to achieve acceptable video performance
  B. Cisco can increase margin by using lower-cost resource
  C. A pilot must be complete in order to create an estimate of full-rollout funding needs
  D. Design work on network performance and security policies can occur at the same time
  A. Network bandwidth must be improved to achieve acceptable video performance

• Question 2:

  What is a "to be" Business Model Canvas used for?

  A. Documenting and identifying gaps between current and required capabilities
  B. Documenting initial business needs analysis
  C. Structuring meetings with key stakeholders
  D. Identifying smart solutions to meet your customer's business needs
  A. Documenting and identifying gaps between current and required capabilities

• Question 3:

  Which represents a customer opportunity?

  A. Regulations around the customer's products are being eased, opening up new markets
  B. Customer sat is pointing to a problem with warranty support
  C. A competitor to Cisco is exiting the market
  D. The IT department has more budget to spend on network capacity
  A. Regulations around the customer's products are being eased, opening up new markets

• Question 4:

  What does a plan for meeting with the CxO allow you to do?

  A. Help the customer realize that they have business needs that can be addressed
  B. Provide solutions to business needs
  C. Find out about key vertical trends
  D. Find out how macroeconomic forces are shaping the customer's business
  A. Help the customer realize that they have business needs that can be addressed

• Question 5:

  Which two statements are true? (Choose two.)

  A. Customers expect a proposal to include solution elements from Cisco and/or partners
  B. Channel partners may propose a solution that has products from Cisco and other vendors
  C. Cisco should be the prime contractor where possible
  D. Cisco and its partners should propose the latest features, to keep the customer ahead of needs
  A. Customers expect a proposal to include solution elements from Cisco and/or partners
  B. Channel partners may propose a solution that has products from Cisco and other vendors

• Question 6:

  Which would be considered an internal SME?

  A. System Engineer assigned to the account
  B. Cisco Services industry consultant
  C. Cisco Channel Partner Program Manager
  D. Sales compensation analyst for the region
  A. System Engineer assigned to the account

• Question 7:

  When reviewing public financial information published by the company, what data will you find?

  A. Year-to-year changes in revenue by Geography
  B. Number of customer service reps
  C. Company analysis on acquisition alternatives
  D. List of their customers
  A. Year-to-year changes in revenue by Geography

• Question 8:

  Which tool should you use to document the findings of your CxO interviews?

  A. Stakeholder Analysis Worksheet
  B. Business Consulting Value Statement
  C. Customer Conversation Framework
  D. Business Capability Model
  A. Stakeholder Analysis Worksheet

• Question 9:

  Which two options are sources for business capability models? (Choose two.)

  A. Services the company offers, which produce the highest customer satisfaction
  B. Benchmarks of similar companies.
  C. The Business Model Canvas
  D. Financial data for the company's largest region
  A. Services the company offers, which produce the highest customer satisfaction
  B. Benchmarks of similar companies.

• Question 10:

  A Business Motivation Model helps to describe which aspect?

  A. Company aspirations and tactics to achieve them
  B. Revenue goals by company sales territory
  C. Criteria for the IT Director to be promoted
  D. Decision criteria for the company to issue a sole-source contact
  A. Company aspirations and tactics to achieve them