7303 Exam Details

  • Exam Code
    :7303
  • Exam Name
    :Avaya CallPilot Implementation
  • Certification
    :Avaya Certifications
  • Vendor
    :Avaya
  • Total Questions
    :68 Q&As
  • Last Updated
    :Dec 17, 2024

Avaya 7303 Online Questions & Answers

  • Question 1:

    The customer has installed Application Builder on a client PC, but is unable to establish a connection the Avaya CallPilot server. Which two are possible causes of the problem? (Choose two.)

    A. SSL is not configured correctly.
    B. FTPis not supported on the platform.
    C. There is not 20-30 Mbytes of free space on the PC.
    D. The IP address and Host Name are not defined correctly.

  • Question 2:

    A customer has a large sales force who wants to access their email accounts through either the My CallPilot Web page or the Email-by-Phone feature. What is the first stop for setting this up?

    A. Configure the mailbox link from MyCallPilot.
    B. Configureemail-by-phone from MyCallPilot.
    C. Configureexternal email servers in AvayaCallPilotManager.
    D. Enable SSLfrom Internet Mail Client in Avaya CallPilot Manager.

  • Question 3:

    When configuring the switch to support Avaya CallPilot services, which programming can be performed to provide for uninterrupted call processing in case the link or Avaya CallPilot is disabled?

    A. At the NCFW prompt, forward the primary Control DN (CDN) to the attendant.
    B. At the Night Call Forward (NCFW) prompt, forward the primary Control DN (CDN) to a secondary CDN.
    C. At theLocal DFDN prompt, direct all the Avaya CallPilot associated CDNs to a Default ACDDN, typicallyan attendant.
    D. At the Local Default Automatic Call Distribution directory number (DFDN) prompt, direct all CDNs to an appropriate phantom directory number depending on media type required.

  • Question 4:

    A company has a fully installed Avaya CallPilot RIs. 5.0 system connected to a Communication Server 1000E (CS1000) RIs. 6.0. The system has been running for over a year without any problems. Now Avaya CallPilot is taking very long to answer calls. During the diagnostic testing the Avaya Call Pilot System Monitor shows some of the channels as remote off duty. Which three steps can be followed to diagnose the problem? (Choose three.)

    A. LogintotheCS1000and disable the AMLlink.
    B. Loginto the CS1000and check the status of the Avaya CallPilot agents.
    C. Log into the CS1000 and check the status of the AMLlink.
    D. Loginto the CS1000andcheckthestatus of the MGATECards.
    E. Log into the AvayaCallPilot and disable the ELANconnection.

  • Question 5:

    An Avaya CallPilot High Capacity system has been ordered with 160 voice channels, 10 fax channels and 10 automatic speech recognition channels. What is the minimum number of Mgate cards necessary to support this high capacity system?

    A. 3 Mgate cards
    B. 4 Mgatecards
    C. 5Mgate cards
    D. 6 Mgate cards

  • Question 6:

    A technician is preparing to set up, install, and configure an Avaya CallPilot RIs. 5.0 system. Which three guidelines should be followed whenever handling switch and server components? (Choose three.)

    A. Use electrostaticdischarge precautions.
    B. Hard drives needspecial handling.
    C. Use firm and steady force to seal printed circuit boards.
    D. Handle printed Circuit boards by the backplane edge connector.

  • Question 7:

    Working as a team, the Project Manager has just finished programming the agents in the PBX, while technician configured them in Avaya CallPilot. When Avaya CallPilot hoots into service, all channels come up except for one. Prior to the replacement of hardware, it is decided to look into the Event log. Which event below gives a possible clue us to what the problem is?

    A. DialogicEventManagement system initialization failed.
    B. IMAreceived a disk full event.
    C. Event from Blue Call Router: All Port Busy Indication.
    D. TN/DN mismatch.

  • Question 8:

    An Avaya CallPilot system administrator is preparing to install Application Builder. Which two places is the Application Builder installation software located? (Choose two.)

    A. on the Avaya CallPilot Server
    B. on the Avaya CallPilot image DVD
    C. on the Avaya CallPilot Applications CD
    D. in theEnterprise Solutions PEP Library (ESPL)

  • Question 9:

    A My CallPilot user is having difficulty connecting to the login window of the My CallPilot application. A technician must verity that they use the correct URL format to connect to the system. They have installed a SSL digital certificate into Microsoft IIS and is using SSL. Which URL format should be given to the user, where items in <> are site-specific?

    A. https:///
    B. https://www.CallPilot.com/
    C. http:///
    D. http://www.avaya.com/

  • Question 10:

    The Avaya CallPilot server has just been configured and is booting into service, and the following pop up appears:

    "Error: CallPilot is running but is unable to accept calls, since the following call processing services are not fully operational"

    "CallPilot Blue Call Router"

    "AML TSP"

    What is the likely cause?

    A. The network routeris down.
    B. The auxiliarymessagelink requiresatechnical support person to enable.
    C. ELAN isdown orhas connectivity issues.
    D. The Mgate card isdisabled.

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