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46150T Real Exam Questions

Avaya Solutions for Midsized Customers Online Test (APSS)

40 questions available · Page 1 of 4

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Question 1 Multiple choice

Which of the following Avaya IP Office™ editions would you position as options for a customer seeking communications for 450 employees who require access to advanced features and resiliency? (Choose two.)

  1. A

    Preferred Edition

  2. B

    Basic Edition

  3. C

    IP Office™ Select

  4. D

    Essential Edition

  5. E

    Server Edition

Show answer and explanation

Correct answers: A, D

Question 2 Multiple choice

What features does Avaya Call Reporting provide, which Media Manager does not? (Choose three.)

  1. A

    Basic call recording

  2. B

    Real-time agent wallboards and dashboards

  3. C

    Customizable reporting

  4. D

    Integrated video capture for agents and callers

  5. E

    Complete and searchable call data

Show answer and explanation

Correct answers: A, D

Question 3 Multiple choice

A potential customer in the Logistics market is looking for a communication solution sized for distribution centers, with endpoints suitable for use at shared workstations in a warehouse.

Which of the following products will satisfy that need? (Choose two.)

  1. A

    Avaya J139 desk phones

  2. B

    Avaya Conference Phones

  3. C

    Avaya IP Office™

  4. D

    Avaya Aura®

  5. E

    Avaya WebRTC soft clients

Show answer and explanation

Correct answers: C, D

Question 4 Single choice

Cloud Operations Manager (COM) is a new management utility.

What does it manage?

  1. A

    Up to 30 Avaya Aura® systems

  2. B

    Up to 30,000 call recordings

  3. C

    Up to 30 Avaya IP Office™ system inventories

  4. D

    Up to 3000 Avaya IP Office™ users

  5. E

    Up to 3000 Avaya IP Office™ systems

Show answer and explanation

Correct answer: D

Question 5 Single choice

Which of these is the best description of the Avaya IP Office™ platform?

  1. A

    A total unified communications solution geared toward the large enterprise market

  2. B

    A video conferencing and collaboration service for individual users

  3. C

    An industry-standard API that brings unified communications to most popular web browsers

  4. D

    A simple yet powerful unified communications platform for the small-to-midsize market

  5. E

    An integrated messaging solution delivered via the cloud

Show answer and explanation

Correct answer: A

Question 6 Single choice

A prospective customer contact says, "The primary concern in my business right now is return on investment."

Which of the following is the best response, in terms of advancing the conversation and pursuing the vendor and partner's interests?

  1. A

    Tell me more about your business.

  2. B

    Would you be interested in an Avaya IP Office™ system?

  3. C

    Avaya IP Office™ always delivers the highest ROI!

  4. D

    How do you measure productivity?

  5. E

    We can reduce the price to meet your target number.

Show answer and explanation

Correct answer: C

Question 7 Multiple choice

Which of the following features support the claim that single-client implementations of Avaya IP Office™ are easy to manage? (Choose two.)

  1. A

    Cloud Operations Manager

  2. B

    SIP Line Appearance

  3. C

    Simplified Web Self-Administration

  4. D

    IP Office Media Manager

  5. E

    Installation Wizard

Show answer and explanation

Correct answers: A, C

Question 8 Multiple choice

Which of the following hardware platforms can be used in an on-premises UC unified communications solution based on Avaya IP Office™ Server or Select Edition? (Choose four.)

  1. A

    Vmware

  2. B

    Linux Server

  3. C

    Cloud computing platform

  4. D

    Hyper-V

  5. E

    IP500 V2

Show answer and explanation

Correct answers: A, B, C, D

Question 9 Single choice

A customer seeks a communications system for up to 150 sites, with access to advanced mobility and customer-engagement features, packaged as an easy-to-deploy appliance.

Which Avaya IP Office™ edition best fits this need?

  1. A

    Preferred Edition

  2. B

    IP Office™ Select

  3. C

    Basic Edition

  4. D

    Server Edition

  5. E

    Essential Edition

Show answer and explanation

Correct answer: D

Question 10 Single choice

A customer is looking for 30 endpoints to use in a busy contact center that is tightly integrated with the line of business.

Which of these endpoints would you recommend?

  1. A

    K165

  2. B

    J179

  3. C

    J139

  4. D

    K155

Show answer and explanation

Correct answer: D