3102 Exam Details

  • Exam Code
    :3102
  • Exam Name
    :Avaya IP Office Implementation
  • Certification
    :Avaya Certifications
  • Vendor
    :Avaya
  • Total Questions
    :69 Q&As
  • Last Updated
    :Jul 14, 2026

Avaya 3102 Online Questions & Answers

  • Question 21:

    A technician has been asked to apply an Application Sequence to call made from / to a non-SIP user who does not have Session Manager Profile. Which sequence describes the steps that should be taken?

    A. Add an Avaya-SIP Communication Address to the user's User Profile. Add a Session Manager Profile to the user's User Profile. Select appropriate Originating and Terminating Sequences for the user from the options in the new Session Manager Profile.
    B. Create a new Implicit User rule. Define a number pattern that can be compared with dialed numbers. Select appropriate Originating and Terminating Sequences to be applied when a match occurs.
    C. Navigate to the list of Application Sequences and select the sequence to apply to the non-SIP user. Add the user's extension number to the list of associated users. Select appropriate check box options to determine if the sequence should be applied In originating mode, terminating mode or both.
    D. Create a new Non-SIP User Application Sequence Policy. Define the address and location of the non-SIP user. Select appropriate Originating and Terminating Sequences for the non-sip user from the given options.

  • Question 22:

    While reviewing the Event Logs on the Session Manager, you notice an ALERT message:

    (OP_AFW17504) "SIP firewall white list configuration failed, retaining existing configuration." Which action should you perform when you see this alert?

    A. Access the SIP firewall white list configuration and verify that the configuration is correct.
    B. Access the SIP firewall configuration and change the RULE log type to none to not have these ALERTS appear in the EVENT logs.
    C. Access the SIP firewall configuration and Load the ASM Default Configuration.
    D. Disregard these messages as they are sent to the Event Logs and do not generate alarms.

  • Question 23:

    Which parameter is required when installing the System Manager 6.1 (SMGR) template?

    A. SMGR IP address
    B. The IP of the remote server providing High Availability
    C. Subnet network mask
    D. Network Time Protocol (NTP) settings.
    E. Default Gateway IP

  • Question 24:

    Which three statements about a user's profile are correct? (Choose three.)

    A. Branch Session Manager (BSM) association is set in the Session Manager Profile under the user's Communication Profile. If a primary Session Manager has been selected then assigning a BSM mandatory.
    B. Using the Endpoint Profile a user can be assigned a station on a Communication Manager that SMGR knows about.
    C. The difference between the 'SMGR Login Password' and the 'Shared Communication Profile Password is that one allows the user to login to the SMGR web interface and the other allows them to authenticate at a device.
    D. A user may be assigned exactly one role. That single role can allow access to multiple resource types.
    E. User identity authentication (password checking) can be achieved by first configuring SMGR to communicate with an LDAP server and then choosing the profile 'Authentication Type' as 'Enterprise'.

  • Question 25:

    All administrator is instructed to add a Regular Expression to Routing Policy that matches all dialed numbers being with a 14 and 15 (for example 14000 and 15999, but not 24000). Which two regular expression patterns will match against such numbers? (Choose Two)

    A. sip: [1\]{1}4*5*[0-9\]{3}
    B. sip: [1\]{1}[4-5\]{1}[0-9][3]
    C. sip: 1[4-5\][0-9\][0-9\]
    D. sip: 1(4/5){1}[0-9]*

  • Question 26:

    In which configuration do multiple Session Manager Instances run for optimal redundant

    A. Active-Standby
    B. Supervisor Redundant
    C. Hot Standby
    D. Active-Active

  • Question 27:

    A known and trusted SIP Entity is anticipated to deliver a higher than normal number of SIP messages to session Manager. Two techniques can be applied to prevent the SIP Firewall dropping or blocking from this trusted SIP Entity. Which techniques will prevent the SIP Firewall dropping or blocking packets from this trusted SIP Entity? (Choose two.)

    A. Configure the SIP Entity to point to Session Manager's Eth3 NIC.
    B. Configure the SIP Firewall Fast Track group to include the SIP Entity.
    C. Add details of the SIP Entity to the White List.
    D. Increase the Threshold packet count for the SIP Entity.

  • Question 28:

    From which Session Manager Profile field would an administrator define the local server for failover from the core?

    A. Primary Session Manager
    B. Secondary Session Manager
    C. Origination Application Sequence
    D. Termination Application Sequence
    E. Survivability Server

  • Question 29:

    Which two statements about backing up System Manager (SMGR) product and user profile data are true? (Choose two)

    A. It is used when moving user details from one SMGR to another SMGR in the Avaya Aura eco- system.
    B. It is made to a file location, either on or off the SMGR server.
    C. It is made to preserve user and other configuration data during a SMGR upgrade.
    D. It is used later when attempting to restore role definitions that may have become corrupted without affecting other configuration changes made after the backup was taken.

  • Question 30:

    Review the output of the command shown in the exhibit. Which command is used to generate these results and what does it tell you?

    A. swversion displays the Session Manager Release information.
    B. statapp displays the current status of the Session Manager services.
    C. initDRS displays the Session Manager Node registration and data replication.
    D. traceSM displays a ladder trace of the SIP requests going in and out of the Session Manager.
    E. smconfig displays the network information and status the Session Manager.

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