Avaya ACIS 3102 Questions & Answers

• Question 21:

  A System Manager (SMGR) product administrator needs to perform some routine maintenance on an Avaya product in their network. Although they can successfully log in to SMGR, they do not have access to the menu they require in the navigation panel. Which action must be taken?

  A. Make sure that the administrator has been assigned to a suitable group.

  B. Make sure that the administrator is not logged in at a different browser.

  C. Ensure that the administrator's authentication type is set to 'enterprise' so that SMGR can retrieve permissions from the active directory server.

  D. Check that the administrator has been assigned an appropriate role.

  Correct Answer: D

• Question 22:

  Shortly after an installation, SIP users in abc.com domain are registered but not able to call H.323 users in training.com domain. When you run traceSM you see a "403 Forbidden" error when users try to call each other. What is the issue and which troubleshooting procedure will help you to identify and isolate the problem?

  A. Replication Failure: run initDRS to reinitialize the synchronization between system and session manager.

  B. Network Issue: status the Bandwidth usage to each location and make sure Call Admission Control is activated.

  C. Misconfigured Communication profile: Sip Users have not been associated to the CM endpoint.

  D. Incorrect Routing: verify domains were properly configured in System Manager, verify an adaption to modify the secure/destination domain was created and applied to the appropriate sip entity.

  Correct Answer: C

• Question 23:

  An organization is adding four Session Managers installed to its network. The installation scripts for all four session Manager Instances have completed and all services have been started but none have yet been configured with Session Manager. The technician's task is to use System Manager to set up the four Session Managers in an in (n-1)/n redundant arrangement ready for adding users to redundant Session Manager Pairs. Which sequence best describes the tasks that are to be performed?

  A. Ensure that a Location and SIP Domain suitable for each Session Manager is defined. Add each Session Manager as a SIP Entity. Associate each Session Manager SIP Entity with a Session Manager instance. Set up Entity Links between each Session Manager.

  B. Define each Session Manager as a SIP Entity. Establish relationships between them by defining Routing Policies based on their respective locations. Add appropriate Adaptations to each Session Manager.

  C. Define each Session Manager as a SIP Entity by creating Entity Links. Create Communication Profiles for each Session Manager.

  D. Add each Session Manager as Routing Agents. Establish links between them by adding Locations. Mark each Session Manager as being 'active' or 'standby'.

  Correct Answer: A

• Question 24:

  

  When defining a SIP Entity of type "Session Manager", what should be placed in the FQDN or IP Address field?

  A. Security Module IP address (eth2)

  B. System Manager IP address (eth0)

  C. Session Manager Management IP address (eth0)

  D. System Platform web console IP address (eth2)

  Correct Answer: A

• Question 25:

  All administrator is instructed to add a Regular Expression to Routing Policy that matches all dialed numbers being with a 14 and 15 (for example 14000 and 15999, but not 24000). Which two regular expression patterns will match against such numbers? (Choose Two)

  A. sip: [1\]{1}4*5*[0-9\]{3}

  B. sip: [1\]{1}[4-5\]{1}[0-9][3]

  C. sip: 1[4-5\][0-9\][0-9\]

  D. sip: 1(4/5){1}[0-9]*

  Correct Answer: BC

• Question 26:

  How is call Admission Control enabled for Session Manager Release 6.1?

  A. Call Admission Control is enabled in the SIP Entity by specifying a value for Managed Bandwidth.

  B. Call Admission Control is enabled on the Session Manager instance by specifying a value for Managed Bandwidth.

  C. Call Admission Control is enabled on a Location by specifying a value for Managed Bandwidth.

  D. Call Admission Control is enabled on an Entity Link specifying a value for Managed Bandwidth on the Locations screen in Session Manager.

  Correct Answer: D

• Question 27:

  R has started importing a file containing many user records. What will SMGR do if it encounters a record it cannot import?

  A. It will abort the operation and roll back any successfully imported records from the import file.

  B. Whether SMGR will abort and rollback the operation or continue processing records is entirely configurable.

  C. Whether SMGR will abort or continue processing records is entirely configurable; but you cannot rollback successfully imported users.

  D. It will continue processing the rest of the import file and collate the failures into a single XML document that can be retrieved following the import.

  Correct Answer: B

• Question 28:

  Users between four customer sites are reporting frequent problems placing and receiving calls. In trying to identify the issue, you check the Bandwidth Usage between Session Manager Locations and get an error message, "Unable to access status information for SM1 ?cannot connect to server, internal error". Which item is most likely the cause of this error?

  A. There is limited bandwidth between the locations.

  B. The Session Manager Service State was set to deny new service.

  C. The System Manager cannot communicate with the Session Manager because of a network issue.

  D. The Session Manager is processing high volume of calls and is causing inter-SM server connectivity problems.

  Correct Answer: D

• Question 29:

  An IMS type feature server has been installed by another administrator team. They have also configured session manager to route all incoming calls for a user to be routed to the new feature server. It appears from running traces and capturing network traffic that Session does indeed route the User's incoming calls to the feature server, but that the feature server does not appear to take any action besides returning the request back to Session Manager. Which field may be incorrectly configured?

  A. Application Handle

  B. Entity Link port

  C. Originating Application Sequence

  D. Terminating Application Sequence

  Correct Answer: A

• Question 30:

  Which header in the request is considered by Session Manager when it is trying to match a dialed number?

  A. Session Manager attempts to match the FROM header of a request to a defined dial pattern.

  B. Session Manager attempts to match to the header of a request to a defined dial pattern.

  C. Session Manager attempts to match the request-URI header of a request to a defined dial.

  D. Session Manager attempts to match the ROUTE header of a request to a defined dial pattern.

  Correct Answer: C