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Avaya 3102 Online Practice Questions and Exam Preparation

3102 Exam Details

  • Exam Code
    :3102
  • Exam Name
    :Avaya IP Office Implementation
  • Certification
    :Avaya Certifications
  • Vendor
    :Avaya
  • Total Questions
    :69 Q&As
  • Last Updated
    :Jul 14, 2026

Avaya 3102 Online Questions & Answers

  • Question 51:

    From where can a System Manager (SMGR) export of user data be performed?

    A. from an SSH session with the System Platform Dom-0
    B. from an SSH session with the System Manager virtual machine
    C. from an SSH session with the System Platform C-Dom (utilities domain)
    D. from a web client access System Manager web interface User Management

  • Question 52:

    Which statement is true with regard to SIP Monitoring being enabled on a SIP Entity?

    A. Session Manager will monitor the status of that SIP Entity by sending SIP OPTIONS requests.
    B. SIP Entity will monitor the status of Session Manager by sending SIP OPTIONS requests.
    C. Session Manager will monitor the status of that SIP Entity by sending SIP SUBSCRIBE requests.
    D. Session Manager will monitor the status of that SIP Entity by sending SIP NOTIFY requests.
    E. System Manager will monitor the status of that SIP Entity by sending SIP OPTIONS requests.

  • Question 53:

    When performing a remote backup of system Manager data the administrator is asked for a user name and password. Which statement best explains why a user name and password are required?

    A. The backed-up data file is encrypted. The username and password are used in encryption process and subsequently to access the file on restoring backed up data.
    B. The backed-up data is stored on a remote server using SCP. The user name and password are used to login remote server.
    C. Because System Manager Date is being exported from the server for security and authentication purpose system Manager once again checks the administrator's credentials.
    D. All System Manager Data is backed up to common storage repository setup during installation. For system Manager to access the repository the correct user name and password must be supplied.

  • Question 54:

    Review the error message in the installation log shown in the exhibit. What is the probable cause for initDRs to fail and how can it be fixed?

    A. There is a non-bidirectional FQDN resolution between Session Manager and System Manager. Verify the enrollment password used to initialize trust management has not expired
    B. There is a JMX connection error. Verify the enrollment password used to initialize trust management has not expired.
    C. There is a non-bidirectional FQDN resolution between Session Manager and System Manager. Verify that either the System Manager or the Session Manager has updated DNS records or the hostnames have been added to the /etc/hosts file on the Session Manager and the System Manager.
    D. There is a JMX connection error. Verify that either the System Manager or the Session Manager has updated DNS records, or the hostnames have been added to the /etc/hosts file on the Session Manager and the System Manager.

  • Question 55:

    Session Manager has a routing policy that routes calls made to any number beginning with '100' to SIP Entity X. However, 'sip.-1001avaya.com' is the SIP communication profile address of user Y. User Y is not currently registered (signed in) with Session Manager. What will happen if Session Manager receives a call addressed to 'sip.-1001avaya.com' and why?

    A. It depends on the time ranges of the policy. If the call is placed inside a defined time range for the policy, the call will be routed to destination X. If not, then Session Manager will attempt to route the call to user Y. Since Y is not registered, the call will timeout, and the call will fail.
    B. Since user Y is not currently registered, the call will be handled by the routing policy. If the call is placed during a time range specified by the policy, then the call will be routed to destination X. If not, then the call will fail.
    C. Since the destination URI matches a communication profile SIP handle, Session Manager will not use the routing policy in handling the call. The call will fail since user Y is not currently registered.
    D. Since the destination URI matches a routing policy dial pattern, Session Manager will give no consideration to the user Y registration status. If the call is made during a time range for the policy, the policy will be applied and the can will be routed to destination X. If not, then the original URI of 'sip.-1001avaya.com' will be used as the destination to which Session Manager will route the call.

  • Question 56:

    Digit Conversion in Adaptation can be specified to modify "origination" type headers. Which three are origination / source type URIs? (Choose three.)

    A. Request-URI
    B. P-Asserted-Identity
    C. Refer-To (in REFER messages)
    D. History-info (calling portion)
    E. Contact (in 3xx response)

  • Question 57:

    An IMS type feature server has been installed by another administrator team. They have also configured session manager to route all incoming calls for a user to be routed to the new feature server. It appears from running traces and capturing network traffic that Session does indeed route the User's incoming calls to the feature server, but that the feature server does not appear to take any action besides returning the request back to Session Manager. Which field may be incorrectly configured?

    A. Application Handle
    B. Entity Link port
    C. Originating Application Sequence
    D. Terminating Application Sequence

  • Question 58:

    An organization is adding four Session Managers installed to its network. The installation scripts for all four session Manager Instances have completed and all services have been started but none have yet been configured with Session Manager. The technician's task is to use System Manager to set up the four Session Managers in an in (n-1)/n redundant arrangement ready for adding users to redundant Session Manager Pairs. Which sequence best describes the tasks that are to be performed?

    A. Ensure that a Location and SIP Domain suitable for each Session Manager is defined. Add each Session Manager as a SIP Entity. Associate each Session Manager SIP Entity with a Session Manager instance. Set up Entity Links between each Session Manager.
    B. Define each Session Manager as a SIP Entity. Establish relationships between them by defining Routing Policies based on their respective locations. Add appropriate Adaptations to each Session Manager.
    C. Define each Session Manager as a SIP Entity by creating Entity Links. Create Communication Profiles for each Session Manager.
    D. Add each Session Manager as Routing Agents. Establish links between them by adding Locations. Mark each Session Manager as being 'active' or 'standby'.

  • Question 59:

    While reviewing the session Manager logs, you notice a log entry that describes that state of an entity "down". Later, you check the logs and notice another log entry that reports the same entity is "partially up". Which troubleshooting procedure will help you to isolate and identify the Entity problem?

    A. Run traceSM to capture SIP INVITE message from the entity to determine if there is a display in the network.
    B. Run SIP monitoring diagnostics along with ICMP ping to the Entity to verify its connectivity.
    C. Run traceSM100 to capture SIP MONITOR message from the entity to determine if there is a delay in the network.
    D. Run SIP Entity Performance on the Entity to determine id SIP OPTIONS messages are being blocked on the network.

  • Question 60:

    Users between four customer sites are reporting frequent problems placing and receiving calls. In trying to identify the issue, you check the Bandwidth Usage between Session Manager Locations and get an error message, "Unable to access status information for SM1 ?cannot connect to server, internal error". Which item is most likely the cause of this error?

    A. There is limited bandwidth between the locations.
    B. The Session Manager Service State was set to deny new service.
    C. The System Manager cannot communicate with the Session Manager because of a network issue.
    D. The Session Manager is processing high volume of calls and is causing inter-SM server connectivity problems.

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