3102 Exam Details

  • Exam Code
    :3102
  • Exam Name
    :Avaya IP Office Implementation
  • Certification
    :Avaya Certifications
  • Vendor
    :Avaya
  • Total Questions
    :69 Q&As
  • Last Updated
    :Jul 14, 2026

Avaya 3102 Online Questions & Answers

  • Question 11:

    On a SIP Entity that is defined as type session Manager, what should be defined?

    A. an adaptation
    B. listening ports
    C. an outbound proxy
    D. a credential name

  • Question 12:

    Which two statements describe the purpose of a System Manager (SMGR) role? (Choose two.)

    A. It provides access to any number of resources managed by SMGR.
    B. It impacts the originating and terminating applications that can be sequenced for a user.
    C. It is automatically held by users that have been added to any group containing that role.
    D. It can be held by multiple administrators at the same time and a single administrator can have multiple roles enabling tight control of access.

  • Question 13:

    Which header in the request is considered by Session Manager when it is trying to match a dialed number?

    A. Session Manager attempts to match the FROM header of a request to a defined dial pattern.
    B. Session Manager attempts to match to the header of a request to a defined dial pattern.
    C. Session Manager attempts to match the request-URI header of a request to a defined dial.
    D. Session Manager attempts to match the ROUTE header of a request to a defined dial pattern.

  • Question 14:

    A routing policy administrator needs to create a policy that enables Session Manager to route to different destination based on different conditions. Time of day is one such condition. Which two Parameters may also be used by Session Manager when selecting the applicable routing policy? (Choose two.)

    A. the location of the calling party
    B. the registration state of the destination
    C. the SIP domain of the called party
    D. the origination or termination application sequences that will be applied to call, ignoring what the applications themselves may do

  • Question 15:

    An originating Application Sequence has been configured to route calls from a given user to a feature server. It appears however, that the feature is not being applied when a call is made. What would be the best course of action an administrator should take to identify the issue?

    A. Run traceSM and make the call. Check the SIP INVITE is routed to the feature server. Check the content of the Route header.
    B. Make a test call. Open Session Manager calltrace.log. Look for error messages that identify routing issues.
    C. Run the 'Call Routing Test' utility from within System Manager. Filter on caller address and route header.
    D. Run a network packet capture tool, filtering for SIP messages. Make the call and check that the anticipated SIP messages are exchanged between SIP telephones.

  • Question 16:

    Which two statements describe how adaptations affect the routing of a request? (Choose two)

    A. Session Manager making the routing decisions after applying any administered incoming adaption
    B. Session Manager making the routing decisions after applying any administered outgoing adaption
    C. Session Manager making the routing decisions before applying any administered incoming adaption
    D. Session Manager making the routing decisions before applying any administered outgoing adaption

  • Question 17:

    The Data Replication Service replicates data from the master database to local copies of the database on each Session Manager instance. It is important that the master and local database are synchronized. How would an administrator check that the databases are synchronized?

    A. Run initDRS
    B. View the Session Manager Security Module status.
    C. Execute the 'Test Postgres database sanity' maintenance test
    D. Check the status of the Replica Group

  • Question 18:

    Which three types of handles can be selected for a user when creating users in system manger? (Choose three.)

    A. SMTP
    B. H.323
    C. IBM
    D. XMPP
    E. undefined

  • Question 19:

    What is validated when the Transport Layer Security (TLS) handshake and mutual TLS authentication is performed between the SIP entity and Session Manager?

    A. entity link
    B. entity name
    C. domain
    D. certificate

  • Question 20:

    If two standalone session Managers and one standalone System Manager are going to be installed, how many IP Addresses will you need?

    A. 3
    B. 5
    C. 6
    D. 7
    E. 9

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