3101 Exam Details

  • Exam Code
    :3101
  • Exam Name
    :Avaya Aura® Communication Manager and CM Messaging - Embedded Maintenance and Troubleshooting Exam
  • Certification
    :Avaya Certifications
  • Vendor
    :Avaya
  • Total Questions
    :68 Q&As
  • Last Updated
    :Jan 06, 2026

Avaya 3101 Online Questions & Answers

  • Question 1:

    Which two functionalities does Avaya Aura?Utility Server provide? (Choose two)

    A. Station and voice mailbox integration
    B. TN circuit pack firmware upgrades
    C. HTTP server to facilitate gateway firmware upgrades
    D. TFTP server to facilitate gateway firmware upgrades
    E. HTTP server to facilitate IP telephone settings updates

  • Question 2:

    Which audit checks and deletes new, old, and unopened messages that exceed maximum retention time?

    A. Names Audit
    B. Mailing List Audit
    C. Mailbox Audit
    D. Personal Directories Audit

  • Question 3:

    A customer is reporting an out of range temperature alarm. Where would a technician go to validate and troubleshoot the alarm?

    A. System Access Terminal (SAT): display alarms
    B. System Management Interface (SMI) Current Alarms/Server Alarms
    C. System Management Interface (SMI) Current Alarms/ CommunicaMgr Alarms
    D. System Access Terminal (SAT): displays events

  • Question 4:

    You have a problem with a system and you know that you need to view a log of captured data. However, you are unsure of what kind of information the logs on the Diagnostics > system Logs (SMI) page capture.

    With reference to the exhibit, which document contains descriptions of these logs?

    A. Communication Manager Alarms
    B. Communication manager Procedures
    C. Communication Manager server Alarms
    D. Communication Manager Denial Events

  • Question 5:

    Users at a branch office report that they can make and receive calls, but the system is behaving differently:

    1. Caller ID previously displayed on incoming outside calls but does not now The name and number of the calling party displays on internal calls but is different now Users can place callers on hold, but there is no music on hold while the caller is waiting

    What condition explains the system behavior?

    A. An Enterprise Survivable Server (ESS) has taken over functionality
    B. Standard Local Survivability (SLS) has taken over functionality
    C. A Local Survivable Processor (LSP) has taken over functionality
    D. The media Gateway Controller (MGC) list is net administered

  • Question 6:

    Avaya Aura Communication Manager 6.x designed to preserve calls during a failover and failback. Which statement describes call preservation during failover and failback?

    A. Only internal calls are preserved
    B. Only external calls are preserved
    C. Stable calls are preserved under certain conditions
    D. All calls are preserved regardless of origination, destination, or call type

  • Question 7:

    A subscriber is locked out of messaging system after three unsuccessful login attempts. The administrator needs to unlock the subscriber's mailbox.

    Which basic parameter from the Messaging/Administration> Subscriber management > Manager > Manage > menu should the administration edit to unlock the subscriber's mailbox?

    A. Basic Information> Locked? =yes
    B. Basic Information> Locked? = no
    C. Basic Information > password
    D. Custom COS Permissions> Trusted Server Access = Yes
    E. Custom COS Permissions> trusted Server Access = no

  • Question 8:

    Avaya Communication Manager uses the International Telephone union's Telecommunication Standardization Sector (ITU-T) Recommendations for Voice over IP (VoIP)

    Which two ITU-T protocols suites does Communication Manager use? (Choose two)

    A. SIP
    B. H.323
    C. MP4
    D. TCP
    E. H.248

  • Question 9:

    A subscriber is locked out of the messaging system after three unsuccessful login attempts. The administrator needs to unlock the subscriber's mailbox.

    Which basic parameter from the messaging/Administration> Subscriber management > Manage > menu should the administrator edit to unlock the subscriber's mailbox?

    A. Basic Information > Locked? = yes
    B. Basic Information > Locked = no
    C. Basic Information > password
    D. Custom COS Permissions > Trusted Server Access = yes
    E. Custom COS Permissions > Trusted Server Access = no

  • Question 10:

    Which two statements describe Inter Gateway Alternate Routing (IGAR)> (choose two)

    A. IGAR Is used In single-server system with IP WAN connected bearer traffic between port networks or media gateways
    B. IGAR provides multiple alternate IP WAN routes based on bearer traffic and SLAs.
    C. IGAR Is multiple gateways used In multi-server systems over dedicated network segments
    D. IGAR Is used In Single-server systems with unusually high latency LAN
    E. IGAR provides an alternate PSTN connection when the IP WAN is incapable of carrying the bearer traffic.

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