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3101 Real Exam Questions

Avaya Aura® Communication Manager and CM Messaging - Embedded Maintenance and Troubleshooting Exam

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Question 1 Single choice

Which command would you use to determine whether an LSP is registering with Communication Manager?

  1. A

    List trace tac

  2. B

    List trace station

  3. C

    List trace ras

  4. D

    list trace media-gateway

Show answer and explanation

Correct answer: C

Explanation

Page 110 Avaya AuraTM Communication Manager Survivability Options

Question 2 Multiple choice

A user is a new employee of ABC Co. and their manager supplies them with 9600 desktop IP telephone and login information and tells the user to plug the cord into the jack near their desk. The user plugs in the telephone, lifts the handset, but there is no dial tone and call cannot be made.

What should the user do? (Choose two)

  1. A

    Unplug the telephone and plug it back again.

  2. B

    returns the telephone because it is defective

  3. C

    Wait for the prompt for the extension number and password

  4. D

    Plug the telephone into another jack.

Show answer and explanation

Correct answers: A, C

Question 3 Multiple choice

A user reports that the caller's voice is loud enough but cannot be understood because of gaps in the voice (syllables or words missing).

Which two issues can affect voice quality? (Choose two.)

  1. A

    Network latency

  2. B

    Packet loss or jitter

  3. C

    MEDPRO boards in the wrong slots.

  4. D

    Hair pinning attempted across network regions

  5. E

    shuffling attempted across Network Region

Show answer and explanation

Correct answers: A, B

Explanation

Reference Page 286 Avaya Application Solutions IP Telephony Deployment Guide

Question 4 Single choice

Which linux command allows you to see what updates are currently loaded on Communication manager and CM Messaging?

  1. A

    update_info

  2. B

    update_display

  3. C

    update_show

  4. D

    update_manage

Show answer and explanation

Correct answer: A

Explanation

Correct page 799 Maintenance Commands for Communication Manager, Media Gateways and Servers

Question 5 Single choice

Which audit checks and deletes new, old, and unopened messages that exceed maximum retention time?

  1. A

    Names Audit

  2. B

    Mailing List Audit

  3. C

    Mailbox Audit

  4. D

    Personal Directories Audit

Show answer and explanation

Correct answer: C

Explanation

Reference
http://support.avaya.com/elmodocs2/intuity/audix/LXR1/lx_r1_issue2/maudits.htm

Question 6 Single choice

You have administered a mailbox as an auto attendant but calls are not redirected when a presses 0 or *0.

Which option is most likely cause?

  1. A

    CALL TRANSFER OUT OP MESSAGING > Transfer Type dropdown menu > Enhanced cover 0

  2. B

    CALL TRANSFER OUT OP MESSAGING > transfer Type drop-down menu > Non

  3. C

    AUTOMATED ATTENDANT MENU> Treatment drop-down menu > call-answer.

  4. D

    AUTOMATED ATTENDANT MENU> Treatment drop-down menu

Show answer and explanation

Correct answer: A

Question 7 Single choice

A subscriber is locked out of messaging system after three unsuccessful login attempts. The administrator needs to unlock the subscriber's mailbox.

Which basic parameter from the Messaging/Administration> Subscriber management > Manager > Manage > menu should the administration edit to unlock the subscriber's mailbox?

  1. A

    Basic Information> Locked? =yes

  2. B

    Basic Information> Locked? = no

  3. C

    Basic Information > password

  4. D

    Custom COS Permissions> Trusted Server Access = Yes

  5. E

    Custom COS Permissions> trusted Server Access = no

Show answer and explanation

Correct answer: A

Explanation

Explanation:
Reference in screenshot

Question 8 Single choice

Telephone bills indicate an unusual level of usage of outbound traffic on the inbound-only trunk.

Which command would you use to validate that calls are not being made on the inbound trunk group only?

  1. A

    list trace tac

  2. B

    List measurement route-pattern

  3. C

    List measurements trunk-group

  4. D

    List measurements call-rate

Show answer and explanation

Correct answer: C

Explanation

Page 164 Avaya AuraTM Communication Manager Reports

Question 9 Single choice

You need to create a now mailbox so that subscriber can send priority mail messages and file attachments using Internet Messaging.

How do you enable a subscriber to send priority mail messages and file attachments using internet Messaging from the Messaging/ Administration > Subscriber Management COS Sections > PERMISSIONS > menu?

  1. A

    Type = none
    Priority Messages = yes
    MCAPI Message Transfer = yes,
    MCAPI Access = yes

  2. B

    Type = call-answer,
    Priority Messages yes
    MCAPI Message Transfer -- no,
    MCAPI Access = yes

  3. C

    Type - none.
    Priority Messages = no,
    MCAPI Message transfer = yes,
    MCAPI Access = yes

  4. D

    Type = call-answer
    Priority Messages = yes,
    MCAPI message transfer = yes,
    MCAPI Access = no

Show answer and explanation

Correct answer: A

Question 10 Multiple choice

Avaya Communication Manager 6.0 offers the Feature and Evolution server options.

Which two IP station protocols do the Feature and Evolution server options support? (Choose two)

  1. A

    SIP

  2. B

    T.38

  3. C

    RTP

  4. D

    H.323

  5. E

    UDP

Show answer and explanation

Correct answers: A, D