3101 Exam Details

  • Exam Code
    :3101
  • Exam Name
    :Avaya Aura® Communication Manager and CM Messaging - Embedded Maintenance and Troubleshooting Exam
  • Certification
    :Avaya Certifications
  • Vendor
    :Avaya
  • Total Questions
    :68 Q&As
  • Last Updated
    :Jul 12, 2026

Avaya 3101 Online Questions & Answers

  • Question 11:

    Which non-Communication Manager tool or interface is helpful in monitoring virtual machines like Communication Manager Release 6.0?

    A. Avaya Fault and Performance Manager
    B. Avaya Site Administration
    C. Avaya Network Management Console
    D. Avaya Aura?System Platform

  • Question 12:

    The Communication manager trunk group that carries calls to Communication Manager Messaging in H.323 integration should have which option in the Group Type field?

    A. H.323
    B. ISDN
    C. SIP
    D. Q.931

  • Question 13:

    Which two statements are true about shuffling? (Choose two.)

    A. Improves voice quality by directly connecting only same-model IP endpoints
    B. Improves resource allocation by bypassing the TN Media Processor/Resource circuit pack
    C. Improves voice quality by dynamically directing media conversion to all available resource
    D. Administered system-wide on the System Parameters Features form
    E. Administered on individual station form

  • Question 14:

    You are planning a Communication Manager update

    What two methods can be used to determine whether the update is service affecting? (Choose two)

    A. Read the service-affecting conditions on the Patch Detail page in System Platform
    B. Read the service-affecting conditions on the Software Version page in the CM SMI
    C. Read the service-affecting conditions on the Manage Updates page in the CM SMI
    D. Read the service-affecting conditions In the PCN/PSN that accompanies the CM update.
    E. Read the service-affecting conditions on the Virtual Machine Management pages In System

  • Question 15:

    When using SIP integration for Communication Manager Messaging and fax Messaging is going to be used, to what should the mode for fax on the ip-codec-set form be set?

    A. Relay
    B. T.38-standard
    C. T.30-standard
    D. Standard

  • Question 16:

    You have a problem with a system and you know that you need to view a log of captured data. However, you are unsure of what kind of information the logs on the Diagnostics > system Logs (SMI) page capture.

    With reference to the exhibit, which document contains descriptions of these logs?

    A. Communication Manager Alarms
    B. Communication manager Procedures
    C. Communication Manager server Alarms
    D. Communication Manager Denial Events

  • Question 17:

    In Which three places can you look up the branch gateway firmware version? (Choose three)

    A. System Management Interface (SMI)
    B. GUI Device Manager
    C. System Access Terminal (SAT)
    D. Gateway command line
    E. Linux command line

  • Question 18:

    Users at a branch office report that they can make and receive calls, but the system is behaving differently:

    1. Caller ID previously displayed on incoming outside calls but does not now The name and number of the calling party displays on internal calls but is different now Users can place callers on hold, but there is no music on hold while the caller is waiting

    What condition explains the system behavior?

    A. An Enterprise Survivable Server (ESS) has taken over functionality
    B. Standard Local Survivability (SLS) has taken over functionality
    C. A Local Survivable Processor (LSP) has taken over functionality
    D. The media Gateway Controller (MGC) list is net administered

  • Question 19:

    Which document would you use to interpret the information in the exhibit?

    A. Communication Manager Alarms
    B. Communication Manager procedures
    C. Communication Manager server Alarms
    D. Communication Manager Denial Event

  • Question 20:

    Communication Manager Messaging (CMM) is down and upon checking the communication Manager Alarm log you find several trunk alarms associated with CMM trunk group. Which document will be the most helpful to determine the meaning of alarm?

    A. Avaya Aura Communication manager Server Alarms
    B. Avaya Aura Communication manager Messaging Alarms and Errors
    C. Implementing Avaya Aura Communication Manager Messaging
    D. Maintenance Alarms for Avaya Aura Communication Manager, media gateways and servers

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