CompTIA 220-902 Online Practice Questions and Exam Preparation

CompTIA 220-902 Online Questions & Answers

• Question 691:

  A user reports browsing the Internet is slow and an icon with a picture of a person with a headset keeps asking them to "click here for help." The user has clicked on the icon to try to resolve the slowness but all that happens is the computer redirects them to a website to purchase software. Which of the following should be performed FIRST to resolve the issue?

  A. Create a restore point
  B. Run O/S updates
  C. Train the user of malicious software
  D. Identify the type of malware
  D. Identify the type of malware

• Question 692:

  A technician is running a Windows Update on a Windows 7 PC. The process usually takes a few minutes before reporting if there are updates, but this time it has taken 30 minutes with no change. Which of the following should the technician do?

  A. Use the Microsoft Windows Update Troubleshooter
  B. Delete all of the files and folders in the Software Distribution folder
  C. Reboot to safe mode and run Windows Update
  D. Run the System Update Readiness Tool
  A. Use the Microsoft Windows Update Troubleshooter

• Question 693:

  Ann, a user, states that after installing an update on her iPhone, the WiFi starts to malfunction. The WiFi icon is displaying that it has connectivity but she is still unable to browse. Which of the following could be the issue?

  A. PRAM needs to be reset
  B. iCloud is corrupted
  C. The router needs to be rebooted
  D. The upgrade needs to be uninstalled
  A. PRAM needs to be reset

• Question 694:

  A user's computer has detected a S.M.A.R.T error. Which of the following should the user run to diagnose the issue?

  A. Scheduled disk maintenance
  B. System Restore utility
  C. Disk maintenance utilities
  D. Driver/firmware updates
  D. Driver/firmware updates

• Question 695:

  Which of the following is TRUE about the difference between a worm and a virus?

  A. Worms are written in assembly while viruses are written with scripting languages.
  B. Viruses hide in the boot record while worms hide within the file system.
  C. Worms self-propagate while viruses need human intervention to replicate.
  D. Viruses disable the antivirus update service while worms kill the antivirus process.
  C. Worms self-propagate while viruses need human intervention to replicate.

• Question 696:

  A user is unable to reach certain Internet sites and is being redirected to other sites. Which of the following Control Panel locations could provide information to resolve this issue?

  A. Internet Options > Connections
  B. System > Advanced
  C. Internet Options > Security
  D. Security Center
  A. Internet Options > Connections

• Question 697:

  Joe, a user, is experiencing some operating system errors that are disrupting his ability to boot the workstation. Which of the following would allow him to keep his data, but possibly resolve operating system errors?

  A. Clean installation
  B. Repair installation
  C. Image deployment
  D. Quick formatting
  B. Repair installation

• Question 698:

  A customer calls the help desk to report an intermittent dim display on a recently purchased laptop that is used while traveling. The display appears to function properly white the customer is at home, but the display appears dim while traveling. Which of the following is the MOST likely cause of the dim display'?

  A. The power cord has a short and does not provide power properly.
  B. The ambient light in the customer's home causes the display to appear brighter.
  C. The display is defective and cannot maintain a consistent power level.
  D. The laptop is set to dim the display while on internal power.
  D. The laptop is set to dim the display while on internal power.

• Question 699:

  Which of the following describes the function of a firewall?

  A. Hardware or software designed to analyze data packets to determine the origin or destination of the packet
  B. Hardware or software designed to block packets based on traffic behavior over time
  C. Hardware or software designed to compare data packets to known signatures
  D. Hardware or software designed to block certain packets from entering or leaving a network
  D. Hardware or software designed to block certain packets from entering or leaving a network

• Question 700:

  Ann, a technician, is trying to recover some files for a user from a damaged laptop. Since the Windows installation has been corrupted and does not boot, Ann plugs the drive into a bench system to attempt a recovery. After trying to access the drive on the bench computer, the following message is displayeD. "Access Denied. Please Enter Encryption Password." Which of the following is the reason that this error is displayed?

  A. The hard drive is experiencing S.M.A.R.T. failure errors
  B. The TPM security chip inside the bench system is not enabled
  C. The BIOS of the bench system is out of date
  D. BitLocker is being used
  D. BitLocker is being used