CompTIA 220-902 Online Practice Questions and Exam Preparation

CompTIA 220-902 Online Questions & Answers

• Question 441:

  A user in a corporate environment needs to have a laptop device repaired and takes the device to the appropriate technician. Which of the following should the technician offer to the user in order to maintain professionalism?

  A. Ask to user to wait in the area while repairs are being made.
  B. Offer a temporary loaner laptop for the user to work on.
  C. Inform the user that it will be ready "sometime" and to come back later.
  D. Ask the user to bring the laptop back when the department is less busy.
  B. Offer a temporary loaner laptop for the user to work on.

• Question 442:

  A Windows user states that every time they hit certain letter keys on their notebook, a number appears instead of the letter. Which of the following items is MOST likely the cause of this problem?

  A. The user enabled sticky keys.
  B. The user changed the keyboard character set.
  C. The user enabled accessibility options.
  D. The user enabled num lock.
  D. The user enabled num lock.

• Question 443:

  Which of the following data types can be synchronized to a mobile device by default? (Select TWO).

  A. Biometric information
  B. Pictures
  C. Contacts
  D. Credentials
  E. SMS
  B. Pictures
  C. Contacts

• Question 444:

  A user wants to prevent access to specific websites to prevent their children from accidently accessing them. Which of the following can be implemented?

  A. A switch
  B. Antivirus software
  C. Antispyware software
  D. A firewall
  D. A firewall

• Question 445:

  Joe, a technician, receives an error message on his tower PC just after POST which reads: "WARNING! Your drive is about to fail. Please back up your data and run full drive diagnostics." Which of the following is generating this error message?

  A. CHKDSK
  B. S.M.A.R.T.
  C. eSATA
  D. QoS
  B. S.M.A.R.T.

• Question 446:

  After several passes with a malware removal program, the program keeps detecting the same malware infection after a reboot. Which of the following should be done to attempt to remove the offending malware?

  A. Run the malware removal program while disconnected from the Internet
  B. Run the malware removal program in Windows Safe Mode
  C. Reinstall the malware removal program from a trusted source
  D. Set the malware removal program to run each time the computer is rebooted
  B. Run the malware removal program in Windows Safe Mode

• Question 447:

  A user needs their email set up on their iOS device. The email needs to synchronize all changes made with the server and the PC. Which of the following would the technician use to accomplish this?

  A. IMAP
  B. SMTP
  C. SMNP
  D. POP3
  A. IMAP

• Question 448:

  Which of the following are only available in Windows Professional versions but not Windows Standard versions? (Choose two.)

  A. Remote Desktop
  B. Join a domain
  C. Secure network connections
  D. Remote access capability
  E. Encryption file service
  F. Group Policy Editor
  A. Remote Desktop
  F. Group Policy Editor

• Question 449:

  A technician recently removed spyware from a computer and now the user is getting error messages about system files. Which of the following tools would a technician use to verify all system files are intact and in their original versions?

  A. Repair Disk
  B. SFC
  C. FIXMBR
  D. ASR
  B. SFC

• Question 450:

  Ann, the network administrator, is notified that the server is responding very slowly. Upon entering the server room, she notices one of the drives in a RAID1 array has failed. Which of the following would BEST restore full functionality of the server while preserving redundancy?

  A. Use Disk Management to remove the RAID array and use the drive standalone.
  B. Use the RAID configuration tool to remove the RAID array and use the drive standalone.
  C. Remove the failed drive in device manager and continue operating.
  D. Replace the drive with a new drive and repair the RAID.
  D. Replace the drive with a new drive and repair the RAID.