CompTIA 220-902 Online Practice Questions and Exam Preparation

CompTIA 220-902 Online Questions & Answers

• Question 201:

  When the computer is turned on it emits a series of beeps and does not POST. This can be caused by a bad:

  A. CMOS battery
  B. Video card
  C. IDE cable
  D. Floppy cable
  B. Video card

• Question 202:

  A customer is experiencing issues with email and calls the help desk. The technician determines it would help clarify the issue if the customer agrees to share their desktop. Prior to establishing a Remote Desktop Assistance connection with a customer, a technician should ask the customer to:

  A. close any items of a personal nature.
  B. reboot the computer and log back in.
  C. capture a screen-shot of the error message.
  D. take steps to reproduce the error.
  A. close any items of a personal nature.

• Question 203:

  When moving files from a Microsoft gaming console, which of the following command line utilities is recommended to transfer files?

  A. IMAP
  B. XCOPY
  C. DISKPART
  D. FDISK
  B. XCOPY

• Question 204:

  Which of the following prevention methods is considered to be digital security?

  A. RFID badge
  B. Mantrap
  C. Biometrics
  D. Firewalls
  E. ID badge
  D. Firewalls

• Question 205:

  A technician is running a Cat 5 cable from the IDF to a user's PC in the office. Which of the following should the technician use for safety reasons?

  A. Dusk mask
  B. ESD strap
  C. Multimeter
  D. Cable tester
  C. Multimeter

• Question 206:

  A user has installed several applications, which has led to critical OS files being overwritten by files supplied by the application's creator. Which of the following commands and switches should a technician run to restore OS files to their original versions?

  A. sfc /scannow
  B. chkdsk /r
  C. tasklist /svc
  D. gpupdate /force
  A. sfc /scannow

• Question 207:

  A coworker asks a technician for help understanding an email request while the technician is on a call assisting a user. Which of the following is the BEST response the technician can give the coworker?

  A. Inform the coworker help will be given when the call is over
  B. Multitask and assist the coworker while on the call
  C. Politely ask if the user minds being placed on hold
  D. Refer the coworker to a supervisor
  A. Inform the coworker help will be given when the call is over

• Question 208:

  A technician is installing Windows 7 on a computer with a previously used hard drive. After receiving an error, the technician realizes the hard drive does not support this install. Which of the following tasks should the technician perform?

  A. Partition the hard drive in Extended format.
  B. Use Windows Update to download the appropriate driver.
  C. Enable Multiboot in the BIOS.
  D. Convert the file system to NTFS.
  D. Convert the file system to NTFS.

• Question 209:

  A technician has been dispatched to a SOHO to troubleshoot an issue with a USB printer shared on the network. All networked devices obtain their IP address automatically from the router. Additionally, all computers were printing fine the previous day, when the printer was first installed. Which of the following should the technician implement to fix the printing issue?

  A. A DHCP reservation should be made for the host computer.
  B. The printer should be connected to a USB hub.
  C. An updated printer driver should be installed on all office computers.
  D. The printer should be configured with a static IP address.
  A. A DHCP reservation should be made for the host computer.

• Question 210:

  Which of the following commands will allow a user to discover their IP address, subnet, and DNS?

  A. IPCONFIG
  B. NETSTAT -A
  C. NSLOOKUP
  D. IPCONFIG /ALL
  D. IPCONFIG /ALL