220-902 Exam Details

  • Exam Code
    :220-902
  • Exam Name
    :CompTIA A+ Certification
  • Certification
    :CompTIA Certifications
  • Vendor
    :CompTIA
  • Total Questions
    :1534 Q&As
  • Last Updated
    :May 26, 2026

CompTIA 220-902 Online Questions & Answers

  • Question 1111:

    A Windows 7 machine appears to have a failure. Every time it is rebooted, the message "BOOTMGR is missing" appears. You have previously inserted a Windows 7 installation DVD into the DVD-ROM. Please repair this failure without overwriting the customers' local user profiles.

    Instructions:

    1.

    Launch the simulation to repair the failure

    2.

    Type Help in command line to show list of available commands

    3.

    When you have completed the simulation, please select the done button.

    Correct Answer. Review the explanation for all details.

  • Question 1112:

    Which of the following is typically the MOST difficult security threat to remove?

    A. Spyware
    B. Virus
    C. Trojan
    D. Rootkit

  • Question 1113:

    A technician is implementing a SOHO wireless network for Company A that shares a floor with Company B. Which of the following would BEST secure the wireless network so that only Company A employees are allowed access?

    A. Turning down the radio power level
    B. Enabling MAC filtering
    C. Setting a high encryption level
    D. Disabling the SSID broadcast

  • Question 1114:

    Which of the following tasks is automatically added to the task scheduler in Windows to keep hard disk performance up?

    A. defrag
    B. chkdsk
    C. cleanmgr
    D. diskpart

  • Question 1115:

    A technician in a call center is on a particularly frustrating repair call. Which of the following BEST represents what the technician should do during the call?

    A. Insist the customer call back later
    B. Ensure the customer takes a satisfaction survey
    C. Document all relevant facts regarding the call
    D. Escalate the call to the next tier of support

  • Question 1116:

    A technician wants to delete all information from a laptop so it is not recoverable, but needs to repurpose the laptop drive for future use. Which of the following is the BEST option to accomplish this task?

    A. Degauss
    B. Overwrite
    C. Standard format
    D. Low-level format

  • Question 1117:

    A user regularly has to walk away from their computer and is worried someone may access their workstation. Which of the following would BEST prevent this?

    A. Lock the workstation
    B. Shutdown the computer
    C. Logon using the unprivileged guest account
    D. Set the screensaver password

  • Question 1118:

    A user reports that the power LED light flickers orange when the laptop is plugged in. Which of the following should the technician do FIRST?

    A. Reseat the battery.
    B. Place the laptop on the docking station.
    C. Check the power options in Control Panel.
    D. Restart the laptop.

  • Question 1119:

    A user tries to connect to the Internet using a dial-up modem and receives a "No dial tone detected" message. Which of the following is the FIRST thing the technician should check to troubleshoot the issue?

    A. Check if the cable is connected on the modem's phone RJ-45 port.
    B. Check if the cable is connected on the modem's line RJ-11 port.
    C. Check if the cable is connected on the modem's line RJ-45 port.
    D. Check if the cable is connected on the modem's phone RJ-11 port.

  • Question 1120:

    Which of the following is the safest way to download and install a new program on a mobile device?

    A. Use the Bluetooth file sharing feature.
    B. Download the program from an FTP site using the USB cord.
    C. Use the app store to download and install the program.
    D. Use NFC to copy the program from another mobile device.

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