CompTIA 220-902 Online Practice Questions and Exam Preparation

CompTIA 220-902 Online Questions & Answers

• Question 101:

  An administrator is in a Remote Assistance session, sharing a user's desktop. While trying to map a shared network drive for the user, an "access denied" error is encountered while using the user's credentials. Which of the following should be the administrator's NEXT step?

  A. Ensure the user's account is not locked out
  B. Use the fully qualified domain name of the share
  C. Open the location with administrator privileges
  D. Try mapping with a different drive letter
  C. Open the location with administrator privileges

• Question 102:

  After performing a wireless survey, a technician reports the following data: WAP Name Channel WAP1 6 WAP2 8 WAP3 9 Which of the following channels should the technician use for the SOHO WAP to be installed next?

  B. 3
  C. 7
  D. 11
  A

• Question 103:

  A technician needs to quickly destroy data on several hard drives that are no longer wanted. Which of the following methods is MOST effective?

  A. Physical destruction
  B. Quick format
  C. Low level format
  D. Overwrite
  A. Physical destruction

• Question 104:

  A technician has successfully completed a gpupdate from a CMD box of a user's PC and is ready to move to the next user. Which of the following is the appropriate NEXT step? (Select TWO).

  A. View the CMD process in Task Manager
  B. Type EXIT at the command prompt and press Enter
  C. Minimize the CMD box to the taskbar
  D. Click the "x" in the top right of the CMD window
  E. Select Switch User on the PC
  B. Type EXIT at the command prompt and press Enter
  D. Click the "x" in the top right of the CMD window

• Question 105:

  Which of the following command line tools will bring up a GUI interface to shut down a remote PC?

  A. shutdown -a
  B. shutdown -f
  C. shutdown -g
  D. shutdown -i
  D. shutdown -i

• Question 106:

  Which of the following is solely designed to avoid detection by an antivirus program by using the underlying operating system to its advantage?

  A. Rootkit
  B. Virus
  C. Trojan
  D. Worm
  A. Rootkit

• Question 107:

  A user has a new web email account and asks a technician for help with setting up email on a tablet. The user would like for the email to only be stored on this tablet. Which of the following email server setting types would the technician use to accomplish this task?

  A. POP3
  B. IMAP
  C. S/MIME
  D. SMTP
  A. POP3

• Question 108:

  Joe, a user, should be aware of his surroundings when Windows boots. Which of the following tools would BEST be used to disable some programs from automatically starting when the computer is booted?

  A. Performance Monitor
  B. Fixboot
  C. MSCONFIG
  D. FIXMBR
  C. MSCONFIG

• Question 109:

  A corporate end user reports that random keys on their laptop are sticking. After taking the laptop in for repair a technician discovers that soda has been spilled inside the keyboard, possibly reaching other components inside the laptop. Which of the following should the technician do?

  A. Spray the sticky spots with compressed air and then scrape them off
  B. Let the end user know that they are responsible for replacing the keyboard
  C. Replace the keyboard and clean the interior of the laptop if necessary
  D. Run the keyboard through a dishwasher cycle and dry thoroughly
  C. Replace the keyboard and clean the interior of the laptop if necessary

• Question 110:

  A user realizes they left their mobile phone in a taxi minutes after the car departs. Which of the following should be done to BEST ensure none of the private data on the phone is accessed?

  A. Passcode Lock
  B. GPS Tracking
  C. Remote Backup
  D. Remote Wipe
  D. Remote Wipe