CompTIA 220-902 Online Practice Questions and Exam Preparation

CompTIA 220-902 Online Questions & Answers

• Question 1081:

  An unauthorized user observing system security procedures is known as:

  A. a worm.
  B. shoulder surfing.
  C. phishing.
  D. spyware.
  B. shoulder surfing.

• Question 1082:

  After confirming BIOS support, technician has added a second video card and a new sound card to a computer's motherboard. The computer continuously restarts. This is an indication of which of the following.

  A. Incompatible sound card
  B. Insufficient power supply
  C. Insufficient memory
  D. Defective video card
  B. Insufficient power supply

• Question 1083:

  A customer brings in a PC for repair. The technician attentively listens as the customer describes the problem with the PC. Once the customer has finished describing the problem, which if the following should the technician do to ensure the information is accurately documented? (Choose two.)

  A. Ask questions to clarify the scope of the problem.
  B. Complete the process as quickly as possible to begin the repair process.
  C. Ensure the customer is educated regarding the correct terminology for the problem.
  D. Restate the issue to verify understanding.
  E. Notate all information exactly as the customer describes.
  F. Search online resources related to the customer's issue to ensure accuracy.
  D. Restate the issue to verify understanding.
  E. Notate all information exactly as the customer describes.

• Question 1084:

  Which of the following security concepts establishes the notion that a user should only be given sufficient access to the resources they need to perform their job function?

  A. Deny all
  B. Allow all
  C. Most privilege
  D. Least privilege
  D. Least privilege

• Question 1085:

  Joe, a user, calls the help desk from a coffee shop while on a business trip to report the WiFi hotspot on his phone is extremely slow. The technician runs a speed test from a laptop connected to the hotspot and gets 2000 Kbps. Ann, Joe's coworker with whom he is travelling, also has a hotspot on her phone, and the speed test result on that hotspot is 15 Mbps. The technician checks the hotspot settings on Joe's phone and sees the following:

  Network name:Joe's Hotspot Security:WPA2/PSK Password:hotspot Band:2.4 GHz Client DHCP start address:192.168.23.1

  Which of the following is the MOST likely cause of the problem?

  A. Joe should be using WEP security on his hotspot for faster throughput
  B. Someone else is using Joe's hotspot due to a weak password
  C. Joe's hotspot gave him an invalid IP address
  D. Joe is likely in a poor signal area and should try another area
  B. Someone else is using Joe's hotspot due to a weak password

• Question 1086:

  A printer has been repurposed to another part of the building. When configured to work with the new department, it intermittently prints and at times prints unrequested jobs. The cable tester reveals the Ethernet cable is properly configured. Which of the following is MOST likely the cause of this issue?

  A. Incorrect driver
  B. IP conflict
  C. Slow transfer speeds
  D. Limited connectivity
  B. IP conflict

• Question 1087:

  A user has a Windows 8.1 RT operating system and wants to add additional programs to the computer. Which of the following is available for installing more applications?

  A. Microsoft Store
  B. DVD
  C. Google Play
  D. iTunes
  A. Microsoft Store

• Question 1088:

  A user, Ann, reports that she suspects her workstation has malware. Joe, the technician, confirms malware exists and starts the process of removing the malware. Which of the following is the FIRST step he should take in removing the malware?

  A. Disable antivirus
  B. Disable system restore
  C. Enable hard drive encryption
  D. Format the hard drive
  B. Disable system restore

• Question 1089:

  A customer calls an IT consultant to explain an issue they are having with their Windows 7 Professional PC. Windows Update attempts to install patches upon each startup but fails on the same single update. The customer has attempted to re-run Windows Update from Control Panel but the issue remains. Which of the following courses of action would BEST resolve the problem?

  A. Running a full DEFRAG on the system
  B. Clearing the AppData temp folder entirely
  C. Clearing the Windows Update download cache entirely
  D. Uninstalling the Windows Update feature in Windows 7 and reinstalling it directly from the Microsoft website
  C. Clearing the Windows Update download cache entirely

• Question 1090:

  A network administrator has moved several users' folders to a different server. After mapping to the new shared drive, the users can access each other's' files. Which of the following could be the cause of this issue?

  A. Administrator permissions
  B. File permissions
  C. File fragmentation
  D. Network segmentation
  B. File permissions