CompTIA 220-1102 Online Practice Questions and Exam Preparation

CompTIA 220-1102 Online Questions & Answers

• Question 821:

  A help desk technician needs to remotely access and control a customer's Windows PC by using a secure session that allows the technician the same control as the customer. Which of the following tools provides this type of access?

  A. FTP
  B. RDP
  C. SSH
  D. VNC
  B. RDP

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  Explanation

• Question 822:

  A technician has just used an anti-malware removal tool to resolve a user's malware issue on a corporate laptop. Which of the following BEST describes what the technician should do before returning the laptop to the user?

  A. Educate the user on malware removal.
  B. Educate the user on how to reinstall the laptop OS.
  C. Educate the user on how to access recovery mode.
  D. Educate the user on common threats and how to avoid them.
  D. Educate the user on common threats and how to avoid them.

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  Explanation

  educating the user on common threats and how to avoid them (D) would be a good step before returning the laptop to the user. This can help prevent similar issues from happening again.

• Question 823:

  An organization wants to deploy a customizable operating system. Which of the following should the organization choose?

  A. Windows 10
  B. macOS
  C. Linux
  D. Chrome OS
  E. iOS
  C. Linux

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  Explanation

  Linux is known for its high degree of customizability and flexibility, making it an ideal choice for organizations looking to deploy a customizable operating system. Unlike proprietary operating systems, Linux allows users to modify or replace

  almost any part of the system, from the kernel to the desktop environment and applications, to suit their specific needs.

  Linux: This open-source operating system provides access to the source code, enabling extensive customization. Organizations can tailor Linux distributions to fit specific requirements, making it a popular choice for servers, specialized

  workstation environments, and embedded systems.

  Windows 10 (A) and macOS (B) offer some level of customization but are more restricted due to their proprietary nature. Chrome OS (D) is designed for simplicity and security, focusing on web applications, which limits deep system-level

  customizations. iOS (E) is designed for Apple's mobile devices and is not applicable for organizational deployment beyond mobile and tablet devices; it also offers limited customization compared to Linux.

• Question 824:

  A user attempts to install additional software and receives a UAC prompt. Which of the following is the BEST way to resolve this issue?

  A. Add a user account to the local administrator's group.
  B. Configure Windows Defender Firewall to allow access to all networks.
  C. Create a Microsoft account.
  D. Disable the guest account.
  A. Add a user account to the local administrator's group.

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  Explanation

• Question 825:

  A technician needs to join a Windows client to a domain. Which of the following is required?

  A. Local access
  B. Internet connection
  C. Enterprise administrative permissions
  D. Computer MAC address
  C. Enterprise administrative permissions

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  Explanation

  Joining a Windows client to a domain requires Enterprise administrative permissions because only domain administrators or authorized users can add computers to an Active Directory (AD) domain. Option A: Local access, Incorrect. A user

  does not need to be physically near the computer; the action can be performed remotely.

  Option B: Internet connection, Incorrect. A domain join occurs over a local network, not the internet.

  Option D: Computer MAC address, Incorrect. MAC addresses are used for network identification but are not required to join a domain.

  Steps to Join a Domain:

  Open Settings > System > About > Domain or Workgroup Settings Click Change settings > Change

  Enter the domain name and provide admin credentials Restart the computer

  CompTIA A+ 220-1102, Objective 1.6 ?Windows Installation and Configuration

• Question 826:

  A user is unable to access a website, which is widely used across the organization, and receives the following error message:

  The security certificate presented by this website has expired or is not yet valid.

  The technician confirms the website works when accessing it from another computer but not from the user's computer. Which of the following should the technician perform NEXT to troubleshoot the issue?

  A. Reboot the computer.
  B. Reinstall the OS.
  C. Configure a static 12
  D. Check the computer's date and time.
  D. Check the computer's date and time.

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  Explanation

  The error message indicates that the security certificate presented by the website has either expired or is not yet valid. This can happen if the computer's clock has the wrong date or time, as SSL/TLS certificates have a specific validity period. If the clock is off by too much, it may cause the certificate to fail to validate. Therefore, the technician should check the computer's date and time and ensure that they are correct.

• Question 827:

  A systems administrator is creating a new document with a list of the websites that users are allowed to access. Which of the following types of documents is the administrator MOST likely creating?

  A. Access control list
  B. Acceptable use policy
  C. Incident report
  D. Standard operating procedure
  A. Access control list

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  Explanation

  An access control list (ACL) is a list of permissions associated with a system resource (object), such as a website. An ACL specifies which users or system processes are granted access to objects, as well as what operations are allowed on

  given objects. A systems administrator can create an ACL to define the list of websites that users are allowed to access.

  References: Access-control list-Wikipedia (https://en.wikipedia.org/wiki/Access-control_list)

• Question 828:

  DRAG DROP

  A customer recently experienced a power outage at a SOHO.

  The customer does not think the components are connected properly.

  A print job continued running for several minutes after the power failed, but the customer was not able to interact with the computer.

  Once the UPS stopped beeping, all functioning devices also turned off.

  In case of a future power failure, the customer wants to have the most time available to save cloud documents and shut down the computer without losing any data.

  Select and Place:

  

  

  Explanation

  UPS > Surge protector = Computer, wifi router, cable modem Surge protector = wallOutlet , printer and scanner

• Question 829:

  A user's corporate phone was stolen, and the device contains company trade secrets. Which of the following technologies should be implemented to mitigate this risk? (Select TWO).

  A. Remote wipe
  B. Firewall
  C. Device encryption
  D. Remote backup
  E. Antivirus
  F. Global Positioning System
  A. Remote wipe
  C. Device encryption

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  Explanation

  Remote wipe is a feature that allows data to be deleted from a device or system remotely by an administrator or owner. It is used to protect data from being compromised if the device is lost, stolen, or changed hands1. Device encryption is a

  feature that helps protect the data on a device by making it unreadable to unauthorized users2. It requires a key or a password to access the data. Both features can help mitigate the risk of losing company trade secrets if a corporate phone

  is stolen.

  References:

  How to remote wipe Windows laptop

  (https://www.thewindowsclub.com/remote-wipe-windows-10)

  Device encryption in Windows (https://support.microsoft.com/en-us/windows/device-encryption-in-windows-ad5dcf4b-dbe0-2331-228f-7925c2a3012d)

• Question 830:

  A technician is working with a company to determine the best way to transfer sensitive personal information between offices when conducting business. The company currently uses USB drives and is resistant to change. The company's compliance officer states that all media at rest must be encrypted. Which of the following would be the BEST way to secure the current workflow?

  A. Deploy a secondary hard drive with encryption on the appropriate workstation
  B. Configure a hardened SFTP portal for file transfers between file servers
  C. Require files to be individually password protected with unique passwords
  D. Enable BitLocker To Go with a password that meets corporate requirements
  D. Enable BitLocker To Go with a password that meets corporate requirements

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  Explanation

  The BEST way to secure the current workflow of transferring sensitive personal information between offices when conducting business is to enable BitLocker To Go with a password that meets corporate requirements. This is because BitLocker To Go is a full-disk encryption feature that encrypts all data on a USB drive, which is what the company currently uses, and requires a password to access the data.