CompTIA 220-1102 Online Practice Questions and Exam Preparation

CompTIA 220-1102 Online Questions & Answers

• Question 691:

  A user is unable to see transaction details on a website, and nothing happens when the user clicks the details button. Which of the following should the user do to fix this issue?

  A. Clear the browser cache.
  B. Disable the pop-up blocker.
  C. Configure private browsing.
  D. Verify valid certificates.
  B. Disable the pop-up blocker.

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  Explanation

• Question 692:

  A user reports a hardware issue to the help desk. Which of the following should the help desk technician do first when responding to the user?

  A. Ask the user for the model number of the hardware.
  B. Offer a temporary replacement device to the user.
  C. Submit the issue to the manufacturer.
  D. Remotely install updates to the device driver.
  A. Ask the user for the model number of the hardware.

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  Explanation

• Question 693:

  An employee calls the help desk regarding an issue with a laptop PC. After a Windows update, the user can no longer use certain locally attached devices, and a reboot has not fixed the issue. Which of the following should the

  technician perform to fix the issue?

  A. Disable the Windows Update service.
  B. Check for updates.
  C. Restore hidden updates.
  D. Rollback updates.
  D. Rollback updates.

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  Explanation

  The technician should perform a rollback of the Windows update that caused the issue with the locally attached devices. A rollback is a process of uninstalling an update and restoring the previous version of the system. This can help to fix any compatibility or performance issues caused by the update. To rollback an update, the technician can use the Settings app, the Control Panel, or the System Restore feature. The technician should also check for any device driver updates that might be needed after rolling back the update. Disabling the Windows Update service is not a good practice, as it can prevent the system from receiving important security and feature updates. Checking for updates might not fix the issue, as the update that caused the issue might still be installed. Restoring hidden updates is not relevant, as it only applies to updates that have been hidden by the user to prevent them from being installed.

  References: https://www.windowscentral.com/how-uninstall-and-reinstall-updates-windows-10 https://support.microsoft.com/en-us/windows/show-or-hide-updates-in-windows-10-9c9f0a4f-9a6e-4c8e-8b44-afbc6b33f3cf

• Question 694:

  Applications on a computer are not updating, which is preventing the user from opening certain files. Which of the following MMC snap-ins should the technician launch next to continue troubleshooting the issue?

  A. gpedit.msc
  B. perfmon.msc
  C. devmgmt.msc
  D. eventvwr.msc
  D. eventvwr.msc

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  Explanation

• Question 695:

  A technician recently installed a new router for a small business. Afterwards, the technician completed an external port scan and generated the following information:

  

  Which of the following should the technician perform next in order to follow best practices?

  A. Migrate to UPnP.
  B. Implement IP filtering.
  C. Disable any unwanted services.
  D. Utilize NAT.
  C. Disable any unwanted services.

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  Explanation

• Question 696:

  A user reports that an Android mobile device takes a long time to boot, and all applications crash when launched. The user installed the applications from a third-party website. Which of the following steps should the technician complete to diagnose the issue?

  A. Scan the system for malware.
  B. Clear the web browser cache.
  C. Enroll the device in an MDM system.
  D. Confirm the compatibility of the applications with the OS.
  A. Scan the system for malware.

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  Explanation

  When an Android device experiences slow boot times and application crashes after installing apps from a third-party website, scanning the system for malware is a critical first step. Third-party sources can often host malicious software that can compromise device performance and security. A malware scan can identify and remove such threats, potentially resolving the performance issues and application instability. Clearing the web browser cache, enrolling the device in an MDM system, and confirming app compatibility are useful steps but do not address the immediate concern of potential malware introduced by third-party app installations.

• Question 697:

  Which of the following environmental controls is most important to maintain the safety of a data center?

  A. Temperature control
  B. Humidity control
  C. Fire suppression control
  D. Power managementcontrol
  A. Temperature control

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  Explanation

  The most important environmental control to maintain the safety of a data center is Temperature control (A). Proper temperature control is crucial to prevent overheating, which can lead to hardware failure, reduced performance, and shortened equipment lifespan. Data centers house high-density computing equipment that generates significant amounts of heat, making effective temperature management essential for maintaining operational stability and reliability.

• Question 698:

  When a user attempts to open an email using a company-issued smartphone, the user receives a message stating the email is encrypted and cannot be opened. The user forwards the email to a personal account and receives the same message. The user then contacts the IT department for assistance. The technician instructs the user to contact the sender to exchange information in order to decode the message. Which of the following will the user receive from the sender?

  A. Keys
  B. Token
  C. Password
  D. RootCA
  A. Keys

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  Explanation

  When an email is encrypted and the recipient cannot open it, the issue typically revolves around the need for encryption keys. Encryption keys are used to encode and decode the email content, ensuring that only authorized recipients with the correct key can access the information. In this scenario, the user would need to receive the appropriate decryption key from the sender to unlock and read the encrypted email. This exchange ensures that sensitive information remains secure during transmission and is only accessible to intended recipients.

• Question 699:

  A large university wants to equip all classrooms with high-definition IP videoconferencing equipment. Which of the following would most likely be impacted in this situation?

  A. SAN
  B. LAN
  C. GPU
  D. PAN
  B. LAN

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  Explanation

• Question 700:

  A large company is changing its password length requirements. The Chief Information Officer is mandating that passwords now be at least 12 characters long, instead of 10. Which of the following should be used to adjust this setting?

  A. Group Policy
  B. User accounts
  C. Access control lists
  D. Authenticator applications
  A. Group Policy

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  Explanation

  Group Policy is a feature of Windows that allows administrators to manage and configure settings for computers and users on a network12. One of the settings that can be controlled by Group Policy is the password policy, which defines the rules for creating and changing passwords, such as minimum length, complexity, expiration, and history34. By using Group Policy, the Chief Information Officer can enforce the new password length requirement for all users and computers in the company's domain, without having to manually adjust each user account or device. References1: The Official CompTIA A+ Core 2 Student Guide (Exam 220-1102), page 10- 11 2: CompTIA A+ Certification Exam Core 2 Objectives, page

  13 3: The Official CompTIA A+ Core 2 Instructor Guide (Exam 220-1102), page 10-12 4: CompTIA A+ Certification Exam: Core 2 (220-1102) Exam Objectives