CompTIA 220-1102 Online Practice Questions and Exam Preparation

CompTIA 220-1102 Online Questions & Answers

• Question 251:

  A technician wants to enable BitLocker on a Windows 10 laptop and is unable to find the BitLocker Drive Encryption menu item in Control Panel. Which of the following explains why the technician unable to find this menu item?

  A. The hardware does not meet BitLocker's minimum system requirements.
  B. BitLocker was renamed for Windows 10.
  C. BitLocker is not included on Windows 10 Home.
  D. BitLocker was disabled in the registry of the laptop
  C. BitLocker is not included on Windows 10 Home.

  ---

  Explanation

  BitLocker is only available on Windows 10 Pro, Enterprise, and Education editions1. Therefore, the technician is unable to find the BitLocker Drive Encryption menu item in Control Panel because it is not included in the Windows 10 Home edition1.

• Question 252:

  Employees at comptia.org are reporting getting an usual amount of emails from a coworker. A technician discovers the emails were sent from the following address: [email protected]

  Which of the following social engineering attacks is this an example of?

  A. Whaling
  B. Insider threat
  C. Phishing
  D. Vishing
  E. Evil twin
  C. Phishing

  ---

  Explanation

• Question 253:

  A new employee is having difficulties using a laptop with a docking station. The laptop is connected to the docking station, and the laptop is closed. The external monitor works for a few seconds, but then the laptop goes to sleep. Which of the following options should the technician configure in order to fix the issue?

  A. Hibernate
  B. Sleep/suspend
  C. Choose what closing the lid does
  D. Turn on fast startup
  C. Choose what closing the lid does

  ---

  Explanation

• Question 254:

  A customer is explaining issues with a workstation to a technician. While the customer is listing the issues, the technician is browsing social media on a smartphone.

  Which of the following professionalism and communication techniques should the technician be using in this situation? (Select two).

  A. Follow up with the customer.
  B. Avoid personal interruptions.
  C. Provide proper documentation.
  D. Clarify customer statements.
  E. Actively listen and take notes.
  F. Maintain professional attire.
  B. Avoid personal interruptions.
  E. Actively listen and take notes.

  ---

  Explanation

• Question 255:

  Which of the following Wi-Fi protocols is the MOST secure?

  A. WPA3
  B. WPA-AES
  C. WEP
  D. WPA-TKIP
  A. WPA3

  ---

  Explanation

  https://partners.comptia.org/docs/default-source/resources/comptia-a-220- 1102-exam-objectives-(3-0)

• Question 256:

  A company implemented a BYOD policy and would like to reduce data disclosure caused by malware that may infect these devices. Which of the following should the company deploy to address these concerns?

  A. UAC
  B. MDM
  C. LDAP
  D. SSO
  B. MDM

  ---

  Explanation

  MDM stands for mobile device management, which is a type of software solution that allows remote management and security of mobile devices. MDM can help a company reduce data disclosure caused by malware that may infect these devices by enforcing security policies, such as encryption, password protection, antivirus software, and remote wipe. MDM can also monitor and control the access of personal devices to corporate data and networks. UAC stands for user account control, which is a feature of Windows that prompts users for permission or an administrator password before making changes that affect the system. UAC may not be effective in preventing malware infection or data disclosure on personal devices. LDAP stands for lightweight directory access protocol, which is a protocol for accessing and managing information stored in a directory service, such as user names and passwords. LDAP does not directly address the issue of malware infection or data disclosure on personal devices. SSO stands for single sign-on, which is a feature that allows users to access multiple applications or services with one set of credentials. SSO may not prevent malware infection or data disclosure on personal devices, and may even increase the risk if the credentials are compromised.

  https://www.nist.gov/news-events/news/2021/03/mobile-device-security-bring-your-own-device-byod-draft-sp-1800-22

• Question 257:

  Sensitive data was leaked from a user's smartphone. A technician discovered an unapproved application was installed, and the user has full access to the device's command shell.

  Which of the following is the NEXT step the technician should take to find the cause of the leaked data?

  A. Restore the device to factory settings.
  B. Uninstall the unapproved application.
  C. Disable the ability to install applications from unknown sources.
  D. Ensure the device is connected to the corporate WiFi network.
  B. Uninstall the unapproved application.

  ---

  Explanation

  The technician should disable the user's access to the device's command shell. This will prevent the user from accessing sensitive data and will help to prevent further data leaks. The technician should then investigate the unapproved application to determine if it is the cause of the data leak. If the application is found to be the cause of the leak, the technician should uninstall the application and restore the device to factory settings. If the application is not the cause of the leak, the technician should investigate further to determine the cause of the leak. Disabling the ability to install applications from unknown sources can help to prevent future data leaks, but it is not the next step the technician should take in this scenario. Ensuring the device is connected to the corporate WiFi network is not relevant to this scenario

• Question 258:

  A technician is an administrator on a messaging application for a private work group of mixed departments. One of the technician's colleagues discloses to the group that their employer recently suffered a major security breach and shared details about the breach to the group.

  Which of the following should the technician do first?

  A. Ignore the messages as all of the group members work for the same employer.
  B. Remove the colleague from the group and ask members to delete the messages.
  C. Message the colleague privately and ask the colleague to delete the messages immediately.
  D. Contact the supervisor and report the colleague with screen shots of the messages
  D. Contact the supervisor and report the colleague with screen shots of the messages

  ---

  Explanation

  In the case of a security breach disclosure, it's crucial to follow proper protocol to handle sensitive information responsibly:

  Ignore the messages: Not appropriate as it disregards the potential impact and severity of the breach. Remove the colleague and ask members to delete the messages: While it might limit the spread of the information, it doesn't address the

  breach reporting requirement. Message the colleague privately: Might help in immediate removal of messages but does not follow the proper chain of command and reporting protocols. Contact the supervisor: The correct action, as it ensures

  that the incident is handled by higher authorities who can take appropriate measures. Reporting with screenshots ensures that there is evidence of the disclosure.

  CompTIA A+ Exam Objectives [220-1102] - 2.7: Given a scenario, use proper communication techniques and professionalism.

• Question 259:

  Which of the following filesystems supports journaling?

  A. NTFS
  B. exFAT
  C. HFS
  D. ext2
  A. NTFS

  ---

  Explanation

  Journaling is a feature that helps maintain the integrity of the filesystem by keeping a record of changes not yet committed to the main file system. This feature is supported by various filesystems, but not all. Option A: NTFSNTFS (New

  Technology File System) is a filesystem used by Windows that supports journaling. This makes it resilient to corruption from unexpected shutdowns or crashes by keeping a log of file changes. Option B: exFATexFAT (Extended File Allocation

  Table) does not support journaling. It is optimized for flash drives and large files but lacks advanced features like journaling. Option C: HFSHFS (Hierarchical File System) is an older filesystem used by Apple. HFS+ (also known as Mac OS

  Extended) supports journaling, but HFS itself does not. Option D: ext2ext2 (Second Extended File System) is a filesystem for Linux that does not support journaling. Its successor, ext3, introduced journaling.

  References:

  CompTIA A+ 220-1102 Objective 1.8 (Explain common OS types and their purposes), particularly filesystems and their features.

• Question 260:

  A user is trying to limit the amount of time their children spend on the internet. Which of the following Windows 10 settings should be enabled to accomplish this objective?

  A. Family Options
  B. Update and Security
  C. Ease of Access
  D. Network and Internet
  E. Privacy
  A. Family Options

  ---

  Explanation

  Windows 10 includes a set of parental controls within the "Family Options" section of the Windows settings. This feature allows parents to manage their children's computing activities, including setting time limits on device use, filtering web content, managing privacy and online safety settings, and viewing activity reports. Family Options: By enabling and configuring Family Options, the user can set specific times when their children can use the device and access the internet, effectively limiting their overall screen time and internet usage. Update and Security (B) mainly deals with Windows updates and security features but does not directly provide settings for time management. Ease of Access (C) is focused on accessibility settings and does not include time management options. Network and Internet (D) settings control network connectivity and do not offer parental controls or time limits. Privacy (E) settings manage which applications can access device features and user data but do not include time management options.