CompTIA 220-1002 Online Practice Questions and Exam Preparation

CompTIA 220-1002 Online Questions & Answers

• Question 811:

  Which of the following would be the FASTEST method to perform a clean install of the latest Windows OS?

  A. USB media
  B. Optical drive
  C. Network boot
  D. In-place upgrade
  B. Optical drive

• Question 812:

  A computer's power light is on, but the screen is completely black. The user is unable to wake the computer and then contacts a technician. The technician asks the user to inspect the display cable, but it is securely connected at each end. Which of the following steps should the technician ask the user to take NEXT?

  A. Roll back the Windows updates
  B. Perform a startup recovery
  C. Perform a hard restart
  D. Boot from the last known-good configuration
  C. Perform a hard restart

• Question 813:

  A small office calls a technician to investigate some "invalid certificate" errors from a concerned user. The technician observes that whenever the user to access a secure website from the Windows desktop, this error is encountered. No other users in the office are experiencing this error. Which of the following should the technician do NEXT? (Choose two.)

  A. Remove any proxy servers configured on the user's browsers.
  B. Assist the user with purchasing an SSL certificate and save the certificate to the desktop.
  C. Disable the SPI firewall on the office's gateway and any other routers.
  D. Instruct the user to ignore the certificate error since the user is connecting to a secure website.
  E. Create an outbound rule in Windows Firewall named after the user's homepage.
  F. Run anti-malware scans and download the latest Windows updates.
  A. Remove any proxy servers configured on the user's browsers.
  F. Run anti-malware scans and download the latest Windows updates.

• Question 814:

  When an employee logs in to a computer, access is automatically granted to all applications. Which of the following must be enabled to facilitate this capability?

  A. Single sign-on
  B. Authentication permissions
  C. Microsoft Management Console
  D. Administrator rights
  A. Single sign-on

• Question 815:

  A technician is performing service on a computer and notices it is responding very slowly. The computer has 4GB of RAM. a four-core 3GHz processor, and a SATA I 54O0rpm 300GB HOD. The technician logs the following process information:

  

  Based on this data, which of the following is the MOST likely cause of the performance issues?

  A. The dtfhost.exe is likely a virus, and the computer has slowed down due to an infection
  B. The WSFTPD application is overloading the NIC. causing the computer to freeze periodically.
  C. The chrome application is using loo much memory and causing excessive paging
  D. The operating system is performing an installation that is slowing down the computer.
  E. The Windows Defender application is using too much CPU, causing the slowdown.
  D. The operating system is performing an installation that is slowing down the computer.

• Question 816:

  A technician is tasked with resolving a display issue with a laptop. The technician has determined that the laptop's display needs to be replaced. Which of the following is the NEXT step the technician should perform?

  A. Identify the problem that caused the display to fail.
  B. Establish a theory of the probable cause.
  C. Verify full system functionality and implement preventive measures.
  D. Establish an action plan to resolve the problem.
  D. Establish an action plan to resolve the problem.

• Question 817:

  Some of a company's computers were manually configured to bypass the DNS servers for connections to a connections to a fileshare server. A technician needs to ensure at the computers use DNS to reach resources on the network. Which of the following should the technician do to confirm all the computers use only DNS?

  A. Delete al alias record entries in DNS.
  B. Ensure al computers are using the same subnet.
  C. Reset the Windows Firewall settings to default.
  D. Remove all entities in the hosts file
  D. Remove all entities in the hosts file

• Question 818:

  A technician is removing malware from a computer in safe mode and is having trouble with one of the infected files. The anti-malware suite is unable to remove or quarantine it and the system will not let the technician manually delete it, even though it is not in use. Which of the following can the technician use to remove the file?

  A. Open the defrag utility and run a full analysis and defragmentation of the hard drive.
  B. Boot from a pre-installation environment CD and delete the file from the hard drive.
  C. Run attrib followed by the file name with the switch from the command prompt.
  D. Install a second full antivirus suite onto the system and run another removal scan.
  B. Boot from a pre-installation environment CD and delete the file from the hard drive.

• Question 819:

  Which of the following is the BEST example of social engineering?

  A. Impersonation
  B. Key logger
  C. Virus
  D. Malicious cookie
  A. Impersonation

• Question 820:

  If a technician knows a client's IP address, which of the following command tools can be used to resolve this to the DNS name?

  A. NET USE
  B. TRACERT
  C. NSLOOKUP
  D. CMD
  C. NSLOOKUP