A user calls the corporate help desk to report a malware detection message that is displayed on the user's screen Which of the following should the technician instruct the user to do FIRST?
A. Ignore the message as a false positiveAnn, a user, calls a technician and reports that her PC will not boot. The technician confirms the memory, power supply, and monitor are all working. The technician runs internal diagnostics on the PC, but the hard drive is nor recognized. Which of the following messages will be displayed?
A. NTLDR not foundA technician is setting up a SOHO wireless router and needs to adhere to the following requirements:
1.
The router should not assign network addresses to any device.
2.
All devices in the office must be able to access network resources and the Internet. Which of the following should the technician perform to meet these requirements?
A. Assign static IP addresses on all devices.A technician is updating a network switch at a location facility. The technician needs to ensure the data is not sent in plaintext over untrusted networks. Which of the following should the technician use? (Choose two.)
A. SSHA technician is installing a new SOHO wireless router and wants to ensure it is using the latest feature set and is secure. Which of the following should the technician perform FIRST?
A. Change the default SSIDAn administrator has verified that a PC has no Internet connectivity. Using ipconfig shows that the IP address for the machine is completely different than the assigned network address. After using ipconfig /release and ipconfig / renew, the computer is still assigned the same address. Which of the following is MOST likely the cause of the issue?
A. The NIC drivers are not properly installedWhich of the following features in Windows 10 combines the functionality from Windows 7 and Windows 8 while also introducing Metro-style applications?
A. Microsoft EdgeA technician needs to secure a SOHO network against unauthorized access. A switch has been deployed, and all endpoints have been patched; however, not all of the endpoints are in use. A solution must be implemented to secure the unused endpoints.
Which of the following should the technician do FIRST?
A. Implement firewall rules and restrictions.A technician submitted a change control request to upgrade the firmware on all company switches at the same time, during off hours, and through automation. Which of the following change management documents is MOST important to create to ensure the upgrade will not adversely affect the business?
A. Plan for the changeA customer recently lost data because it was accidentally deleted The customer calls a technician and asks to have a Windows backup solution installed The customer needs to ensure all company data is backed up and quickly recoverable every time a change Is made. Which of the following solutions would the technician MOST likely recommend? (Select TWO)
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