220-1002 Exam Details

  • Exam Code
    :220-1002
  • Exam Name
    :CompTIA A+ Certification: Core 2
  • Certification
    :CompTIA Certifications
  • Vendor
    :CompTIA
  • Total Questions
    :898 Q&As
  • Last Updated
    :May 28, 2026

CompTIA 220-1002 Online Questions & Answers

  • Question 711:

    A user calls the corporate help desk to report a malware detection message that is displayed on the user's screen Which of the following should the technician instruct the user to do FIRST?

    A. Ignore the message as a false positive
    B. Shut down and restart the computer.
    C. Unplug the Ethernet cable.
    D. Follow the onscreen instructions to remove the malware

  • Question 712:

    Ann, a user, calls a technician and reports that her PC will not boot. The technician confirms the memory, power supply, and monitor are all working. The technician runs internal diagnostics on the PC, but the hard drive is nor recognized. Which of the following messages will be displayed?

    A. NTLDR not found
    B. No boot device available
    C. Operating system not found
    D. BIOS ROM checksum error

  • Question 713:

    A technician is setting up a SOHO wireless router and needs to adhere to the following requirements:

    1.

    The router should not assign network addresses to any device.

    2.

    All devices in the office must be able to access network resources and the Internet. Which of the following should the technician perform to meet these requirements?

    A. Assign static IP addresses on all devices.
    B. Set up MAC filtering for all devices
    C. Place all devices in a DMZ.
    D. Enable port forwarding for all devices

  • Question 714:

    A technician is updating a network switch at a location facility. The technician needs to ensure the data is not sent in plaintext over untrusted networks. Which of the following should the technician use? (Choose two.)

    A. SSH
    B. SCP
    C. TFTP
    D. FTP
    E. RDP
    F. VNC

  • Question 715:

    A technician is installing a new SOHO wireless router and wants to ensure it is using the latest feature set and is secure. Which of the following should the technician perform FIRST?

    A. Change the default SSID
    B. Enable MAC filtering
    C. Update the firmware
    D. Set encryption

  • Question 716:

    An administrator has verified that a PC has no Internet connectivity. Using ipconfig shows that the IP address for the machine is completely different than the assigned network address. After using ipconfig /release and ipconfig / renew, the computer is still assigned the same address. Which of the following is MOST likely the cause of the issue?

    A. The NIC drivers are not properly installed
    B. HomeGroup is misconfigured
    C. DHCP server is unavailable
    D. A static IP address is configured

  • Question 717:

    Which of the following features in Windows 10 combines the functionality from Windows 7 and Windows 8 while also introducing Metro-style applications?

    A. Microsoft Edge
    B. SmartScreen Filter
    C. Start menu
    D. User Account Control

  • Question 718:

    A technician needs to secure a SOHO network against unauthorized access. A switch has been deployed, and all endpoints have been patched; however, not all of the endpoints are in use. A solution must be implemented to secure the unused endpoints.

    Which of the following should the technician do FIRST?

    A. Implement firewall rules and restrictions.
    B. Disable the inactive ports.
    C. Implement a NAC solution.
    D. Enable MAC filtering.

  • Question 719:

    A technician submitted a change control request to upgrade the firmware on all company switches at the same time, during off hours, and through automation. Which of the following change management documents is MOST important to create to ensure the upgrade will not adversely affect the business?

    A. Plan for the change
    B. Scope of the change
    C. Risk analysis of the change
    D. Documentation of the change

  • Question 720:

    A customer recently lost data because it was accidentally deleted The customer calls a technician and asks to have a Windows backup solution installed The customer needs to ensure all company data is backed up and quickly recoverable every time a change Is made. Which of the following solutions would the technician MOST likely recommend? (Select TWO)

    A. File level
    B. Bare metal
    C. Snapshot
    D. Shadow Copy
    E. Critical applications
    F. Image level

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