220-1002 Exam Details

  • Exam Code
    :220-1002
  • Exam Name
    :CompTIA A+ Certification: Core 2
  • Certification
    :CompTIA Certifications
  • Vendor
    :CompTIA
  • Total Questions
    :898 Q&As
  • Last Updated
    :May 28, 2026

CompTIA 220-1002 Online Questions & Answers

  • Question 671:

    A SOHO user reports desktop applications are performing slowly, and no emails have been received all morning. A technician remotes in and determines Internet pages' load slowly or not at all, CPU performance is normal, and the local router can successfully ping.

    The remote connection drops periodically. Which of the following steps should the technician take NEXT to resolve the problem?

    A. Reboot into safe mode, uninstall the latest OS update, and run a repair on the OS
    B. Update the antivirus software, run an antivirus scan, verify the browser settings, and check all email settings
    C. Reboot to BIOS setup, verify the TPM is enabled, and start a System Restore from safe mode
    D. Send a test email, open a command prompt to check the file system, and empty the browser cache

  • Question 672:

    Joe, a technician, recently built a new gaming PC for Ann, a customer, with two hard drives configured in RAID 0. Ann calls and states she was playing a game online and the computer shut off. Now the computer will not boot. Which of the following is a cost effective way to correct the issue?

    A. Remove both drives from the RAID array
    B. Reformat both drives and reload windows
    C. Replace both of the drives and load windows
    D. Replace one of the drives and rebuild the array

  • Question 673:

    Which of the following should be done prior to installing replacement RAM modules into a desktop computer?

    A. Wear an ESD wrist strap.
    B. Put on latex gloves
    C. Connect power to a grounded outlet
    D. Disconnect the CMOS battery

  • Question 674:

    A technician sees the following in a .ps1 file:

    Which of the following BEST describes the lines that start with the # symbol?

    A. Basic loops
    B. Comments
    C. Integers
    D. Environment variables

  • Question 675:

    Which of the following usually incorporates an 8-digit code that can be found on the bottom of a SOHO router?

    A. Port forwarding
    B. WPS
    C. Wireless encryption
    D. Port triggering

  • Question 676:

    A technician asks a customer who wants to purchase a new computer a series of open- ended questions. The technician determines the customer wants to use the system mainly to experiment with cross-platform software development using community-maintained tools and strongly prefers an open system.

    Which of the following should the technician recommend?

    A. Windows OS
    B. CentOS
    C. Linux OS
    D. Mec OS

  • Question 677:

    A user's phone contains customer's PII. The user cannot have the phone automatically wiped because the data is very valuable. Which of the following is the BEST method of securing the phone?

    A. Fingerprint lock
    B. Passcode lock
    C. Swipe lock
    D. PIN lock

  • Question 678:

    A technician receives a phone call regarding ransomware that has been detected on a PC in a remote office. Which of the following steps should the technician take FIRST?

    A. Disconnect the PC from the network
    B. Perform an antivirus scan
    C. Run a backup and restore
    D. Educate the end user

  • Question 679:

    A technician has been tasked with installing a workstation that will be used for point-of-sale transactions. The point-of-sale system will process credit cards and loyalty cards. Which of the following encryption technologies should be used to secure the workstation in case of theft?

    A. Data-in-transit encryption
    B. File encryption
    C. USB drive encryption
    D. Disk encryption

  • Question 680:

    A customer is shopping for a new tablet. The customer is primarily concerned about transferring applications from the old tablet to the new one. Which of the following specifications is MOST important when selecting a new tablet?

    A. Screen size
    B. Storage
    C. Wireless speed
    D. Operating system

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