220-1002 Exam Details

  • Exam Code
    :220-1002
  • Exam Name
    :CompTIA A+ Certification: Core 2
  • Certification
    :CompTIA Certifications
  • Vendor
    :CompTIA
  • Total Questions
    :898 Q&As
  • Last Updated
    :May 28, 2026

CompTIA 220-1002 Online Questions & Answers

  • Question 521:

    Joe, a user, believes his computer is infected with malware. The device is having difficulty accessing some websites, and web services are not responding from any of the web browsers, although Joe can access these services from his smartphone without issue. The computer's malware scanner has the latest definitions installed.

    Which of the following would BEST explain why the computer is functioning this way?

    A. Expired root certificate
    B. OS update failures
    C. Pop-up blocker
    D. Hijacked email

  • Question 522:

    A technician recently built a gaming PC with a multicode CPU, 32GB DDR4 memory, a 1TB SSD. and a high-end GPU The technician installed the OS and a new game but noticed the frame-rate performance was much lower than expected Which of the following should the technician do NEXT to address the performance issues?

    A. Install a higher wattage PSU.
    B. Download security patches
    C. Defragment the drive
    D. Update the device drivers

  • Question 523:

    New smart phones have features that allow them to be backed up to a remote location. Of which of the following is this an example?

    A. Desktop Manager
    B. iOS
    C. iCloud
    D. App Market

  • Question 524:

    Joe, a customer, has informed a Tier 2 help desk technician that a computer will not boot up. After about ten minutes of troubleshooting, Joe is increasingly concerned and claims that the technician is wasting his time because he has already tried everything that has been suggested.

    Which of the following should the technician do?

    A. Since Joe is concerned about time, suggest calling back later when Joe has more time to troubleshoot
    B. Record the call and send it to the local intranet for future technicians to learn how to deal with calls like this one
    C. Ask more open-ended questions to see if the issue can be narrowed down in order to properly identify the issue and save time
    D. Inform the customer that there is a troubleshooting script that must be followed to get the issue resolved

  • Question 525:

    A network administrator audited applications on a user's desktop and noticed a program used to sync a mobile device to the desktop's calendar To ensure corporate data is not exchanged to cloud servers, which of the following mobile security methods should be implemented?

    A. Remote wipe
    B. Device encryption
    C. Biometric authentication
    D. Enterprise sandbox

  • Question 526:

    After a security audit, a technician is tasked with implementing new measures to help secure company workstations. The new policy states that all workstations must be signed off at night, a password is necessary to boot the computer, and encryption must be enabled.

    Which of the following features should the technician implement to BEST meet these requirements? (Choose three.)

    A. Screen locks
    B. Screensaver passwords
    C. UEFI passwords
    D. Login time restrictions
    E. Strong passwords
    F. Multifactor authentication
    G. BitLocker
    H. Credential Manager
    I. Smart card
    J. Biometric authentication

  • Question 527:

    A technician has enabled port security on a switchport. Which of the following BEST describes the effect this will have?

    A. Devices must match a list of allowed MAC addresses before accessing the network
    B. Devices need to conform to the policies set forth by the MDM software
    C. Data loss prevention software will be monitoring for data exfiltration on the port.
    D. A firewall is actively monitoring the network traffic using heuristic analysis.

  • Question 528:

    A folder on an NTFS volume has the following permissions enabled for the administrators group: full control, modify, and write. A technician adds a permissions entry to the folder's security settings denying the administrators group write and modify access.

    Which of the following permissions will the administrators group effectively have? (Select TWO)

    A. Write
    B. Read
    C. Full control
    D. Modify
    E. Execute
    F. Special permissions

  • Question 529:

    Which of the following is the BEST method to secure a smartphone?

    A. Disallow access to any mobile operating systems or application accounts
    B. Require fingerprint unlock with password backup
    C. Disable copy/paste and autofill functions across the entire device
    D. Download and install all programs manually

  • Question 530:

    A technician is setting up a SOHO router for a customer. Per the customer's requirements, data security is the highest priority. Which of the following provides the MOST security for the network?

    A. Set up encryption for wireless
    B. Set up port forwarding.
    C. Set static IP addresses.
    D. Change the default SSID.

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