220-1002 Exam Details

  • Exam Code
    :220-1002
  • Exam Name
    :CompTIA A+ Certification: Core 2
  • Certification
    :CompTIA Certifications
  • Vendor
    :CompTIA
  • Total Questions
    :898 Q&As
  • Last Updated
    :May 28, 2026

CompTIA 220-1002 Online Questions & Answers

  • Question 481:

    Joe, an employee, took a company-issues Windows laptop home, but is having trouble connecting to any of the shares hosted on his home media server.

    Joe has verified he is connected to the Internet.

    Which of the following would explain why Joe cannot access his personal shares?

    A. An IP conflict is present
    B. A corporate VPN is enabled
    C. A firewall exception must be set
    D. HomeGroup must be enabled

  • Question 482:

    A user's workstation is running extremely slow. A technician sees a pop-up on the workstation offering what appears to be fake technical support, so the technician begins the malware removal procedure. After disabling System Restore, the technician runs a malware scan, but the scan does not find any malware on the machine.

    Which of the following is the MOST likely reason the technician cannot find any malware?

    A. The technician should not have disabled System Restore
    B. The technician never quarantined the workstation
    C. The technician did not update the anti-malware software
    D. There is no malware on the workstation

  • Question 483:

    A server administrator, Anne, has set up a new server on the company's network to provide centralized user and access management. The file permissions on the server have been shared over the network based on user groups divided into departments and do not have administrative rights. This practice is called which of the following?

    A. Logical separation of data
    B. User segregation
    C. Administrative overhead
    D. Principle of least privilege

  • Question 484:

    A user recently had malware removed from a computer, but the user is still experiencing issues with accessing websites. All the websites appear to display the same page. However, when a technician attempts to access the same websites from another computer, they display properly.

    Which of the following should the technician do NEXT?

    A. Check the DNS server for compromise
    B. Verify the user's localhost file
    C. Request a new IP address from the DHCP server
    D. Reboot the user's computer

  • Question 485:

    A user calls the help desk to report an issue accessing a new application on a Windows PC When the user tries to launch the application, an error message appears and then quietly disappears before the user can read it, Which of the following protocols would a technician MOST likely use to help diagnose this issue?

    A. FTP
    B. ROP
    C. SNWP
    D. SSH

  • Question 486:

    Which of the following physical security measures is intended to mitigate tailgating?

    A. Biometrics
    B. Badge reader
    C. Smart card
    D. Mantrap

  • Question 487:

    A technician needs to deploy a remote access technology to be able to access desktop computers. When a technician logs in to a user's computer, the user and the technician must be able to see the desktop simultaneously and use the mouse and keyboard. Which of the following would be BEST suited for this task?

    A. VNC
    B. Telnet
    C. SSH
    D. RDP

  • Question 488:

    Joe, a user, returns his computer to the technician who performed a virus removal on it the week before. Joe states that several symptoms have returned. Which of the following should the technician have covered previously as part of the original repair?

    A. End-user education
    B. Pre-installation environment cleaning
    C. Disabling of System Restore
    D. Infected system quarantine

  • Question 489:

    A user is attempting to open Outlook, Outlook seems to have cached some invalid user login information, causing it to fail when trying to connect to Office 365 applications. Which of the following Control Panel applets should a technician use to clear the cached invalid user login information?

    A. Network and Sharing Center
    B. Sync Center
    C. User Account Control
    D. Credential manager

  • Question 490:

    A company has several hard drives that contain old and irrelevant information. The company would like to wipe and repurpose the hard drives for another system. Which of the following would be the BEST option to meet the requirement and ensure no residual data remains on the repurposed hard drives?

    A. Wipe the drives.
    B. Format the drives.
    C. Degauss the drives.
    D. Delete the drive partitions.

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