CompTIA 220-1002 Online Practice Questions and Exam Preparation

CompTIA 220-1002 Online Questions & Answers

• Question 451:

  Joe. a customer, requests to have a technician rename his laptop to the name of his favorite sports team. Which of the following documents MUST the technician consider before performing this action?

  A. Acceptable use policy
  B. Inventory management
  C. EULA
  D. MDM policy
  B. Inventory management

• Question 452:

  A user is attempting to create a Windows fileshare on a Windows 10 workstation in a small peer-to-peer environment. The user is logged in with a Microsoft account. Which of the following would be the MOST secure way to allow other users to access the share?

  A. Create a new local user for peer-to-peer share access.
  B. Provide other users with the Microsoft account information.
  C. Set the share permissions to Everyone/Full Control.
  D. Enable the local guest account access.
  A. Create a new local user for peer-to-peer share access.

• Question 453:

  A sales representative regularly modifies confidential files on a laptop and needs them to be available all the time. The sales representative will be on a six-month business trip in two weeks. A technician has been asked to assist the sales representative with saving files.

  Which of the following is the BEST method to implement to prevent any data loss for the sales representative?

  A. Give the sales representative a USB security lock.
  B. Encrypt the laptop's image on the server.
  C. Create a redundant cloud storage drive.
  D. Give the sales representative an external hard drive.
  C. Create a redundant cloud storage drive.

• Question 454:

  A user reports that since installing updates earlier that day, several of the productivity applications that were installed no longer open. The applications start to load, and then they crash immediately. A technician tries switching users and logging in as the local administrator, but the same issue still occurs.

  Which of the following should the technician perform NEXT?

  A. Escalate the ticket to Tier 2 support.
  B. Uninstall and reinstall the productivity applications.
  C. Reimage the user's workstation.
  D. Reboot the system to complete the updates.
  D. Reboot the system to complete the updates.

• Question 455:

  A user has reported that a computer is running extremely slow when opening applications. A technician checks the computer and needs to verify memory utilization. Which of the following tools should the technician use to begin troubleshooting the issue?

  A. Task Scheduler
  B. Device Manager
  C. Drive Status
  D. Performance
  D. Performance

• Question 456:

  A network support technician takes a call from an office manager who wants to change the wireless security key on the access point in that particular office. The office manager explains that a label on the access point indicates it has an IP address of 10.0.100.2.

  Which of the following should the technician use to connect securely to the access point to make the change?

  A. RDP to 10.0.100.2
  B. SSH to 10.0.100.2
  C. HTTP to 10.0.100.2
  D. Telnet to 10.0.100.2
  B. SSH to 10.0.100.2

• Question 457:

  When a user browses to a favorite website on a Windows laptop, a different website opens. A technician installs an additional web browser, but it also opens to the same unfamiliar site. The technician resets the web browser settings back to default, but the issue persists.

  Which of the following troubleshooting steps should the technician complete NEXT?

  A. Change the browser's home page
  B. Check the Windows host file
  C. Update the default web browser
  D. Restore Windows to a previous date
  B. Check the Windows host file

• Question 458:

  An administrator changed the lite permissions on a Linux server from -rwxrw-r-x to - rwxrwxrwx. Which of the following commands did the administrator use?

  A. chmod
  B. rm
  C. apt-get
  D. chown
  A. chmod

• Question 459:

  A user states that they see a warning on their screen about an IP conflict. Which of the following is MOST likely the cause?

  A. A static IP address is assigned to the workstation
  B. A bad router
  C. A bad switch
  D. The computer is getting an APIPA address
  A. A static IP address is assigned to the workstation

• Question 460:

  A technician was contacted regarding an issue affecting hundreds of users on a domain network. Which of the following would be MOST effective at remediating future issues through documentation?

  A. Take personal notes for future reference.
  B. Document the findings in the technician ticketing system.
  C. Document the solution in a user-facing FAQ page.
  D. Brief upper management in a meeting regarding the findings.
  C. Document the solution in a user-facing FAQ page.