CompTIA 220-1002 Online Practice Questions and Exam Preparation

CompTIA 220-1002 Online Questions & Answers

• Question 391:

  Ann, a user, is experiencing issues trying to decrypt email on a new mobile device. She is unable to access internal resources, but she can get to the Internet while connected to the WLAN. Ann can also decrypt email while using a desktop computer. A technician notices she has several authentication errors when connecting to the WLAN.

  Which of the following is MOST likely causing the wireless issues?

  A. There is an incorrect certificate on the mobile device.
  B. There is no wireless connectivity.
  C. Ann is using an incorrect password.
  D. The email application is not working correctly.
  E. Ann's user account is disabled.
  A. There is an incorrect certificate on the mobile device.

• Question 392:

  A user tries to open a client/server application, but a prompt appears for the username and password The user is able to open and use the email client with no issues. The user's workstation is a loaner laptop Everyone at the company is given administrator rights on their individual workstations. Which of the following is MOST likely preventing the user from running this program?

  A. EFS
  B. NTFS
  C. UTP
  D. UAC
  D. UAC

• Question 393:

  Corporate management is concerned about the security of the company's mobile phones, in the event they are lost or stolen. Management instructs the IT staff to ensure the data on the devices is not accessible by unauthorized users. Which of the following would provide the BEST level of protection in this scenario? (Choose two.)

  A. Use full device encryption
  B. Enable a pattern lock
  C. Implement remote wipe features
  D. Use device lockout policies
  E. Require complex administrator passwords
  F. Disable unknown application installations
  A. Use full device encryption
  C. Implement remote wipe features

• Question 394:

  A user's mobile device appears to be losing battery life rapidly and often feels warm to the touch, even when it is put away. The device is relatively new, so the user is concerned it is defective. A technician inspects the device and see the following:

  

  Which of the following should be changed to resolve this issue?

  A. Privacy - Maps
  B. Display - Brightness
  C. Storage - Photos
  D. Mail - Work
  B. Display - Brightness

• Question 395:

  A user's PC has been running slowly. The user says there have been no changes to the PC Which of the following tools should the technician use to troubleshoot the cause of the speed reduction?

  A. DxDiag
  B. Windows Memory Diagnostic
  C. Performance tab in Task Manager
  D. Disk defragmenter
  C. Performance tab in Task Manager

• Question 396:

  Ann, a user, has two monitors: one connected with VGA and another connected with DisplayPort. Ann contacts the help desk because she can only see one monitor at a time. Ann tried to fix this on her own, but she sees very limited display settings.

  Which of the following is MOST likely the issue?

  A. Ann does not have administrative rights over the machine.
  B. The OS is using basic drivers for the video card.
  C. The DisplayPort is plugged into an HDMI port.
  D. The monitor refresh rate is above 60Hz and cannot display a digital signal.
  A. Ann does not have administrative rights over the machine.

• Question 397:

  A help desk technician needs to make administrative changes securely on a remote user's machine. The user must be logged off when the changes are made. Which of the following tools would the technician MOST likely use?

  A. RDP
  B. Virtual network computing
  C. Microsoft Remote Assistance
  D. SFTP
  B. Virtual network computing

• Question 398:

  Which of the following security measures would BEST prevent unauthorized individuals from being granted access to a secure location?

  A. An infrared retina scanner and RFID lock
  B. Smart cards with a chip and PIN reader
  C. Barcoded ID badges and an electronic scanner
  D. Keys and a mechanical deadbolt lock
  E. Key fobs and wireless entry locks
  A. An infrared retina scanner and RFID lock

• Question 399:

  Joe, a user, notifies Ann, a technician, of a message that is displaying on his screen. The message has taken over the entire screen, and no icons are displayed. Joe, further explains that the message still appears after several reboot attempts. Upon further inspection of the affected PC, Ann notices a request for cryptocurrency payment to obtain the unlock key.

  Which of the following is MOST likely the cause?

  A. Ransomware
  B. Cryptomining
  C. Rootkit
  D. Keylogger
  A. Ransomware

• Question 400:

  A technician is troubleshooting vendor-specific software. Which of the following is where the technician should go to find problem-specific fixes on the vendor's website?

  A. Software user manual
  B. Knowledge base articles
  C. System requirements documentation
  D. Installation instructions
  B. Knowledge base articles