1Z0-996-20 Exam Details

  • Exam Code
    :1Z0-996-20
  • Exam Name
    :Oracle Utilities Customer Cloud Service 2020 Implementation Essentials
  • Certification
    :Oracle Certifications
  • Vendor
    :Oracle
  • Total Questions
    :70 Q&As
  • Last Updated
    :Jan 20, 2026

Oracle 1Z0-996-20 Online Questions & Answers

  • Question 1:

    What determines an Account's Balance?

    A. the sum of all the Financial Transactions linked directly to the service agreements related to the account
    B. the amount recorded in the "Balance Due" field on an account
    C. the logic defined in a plug-in spot on the Installations Option
    D. the sum of all the balances recorded in the "Balance Due" field on each service agreement related to the account
    E. the sum of all the Financial Transactions linked directly to the account

  • Question 2:

    Which statement is true about specifications?

    A. Specifications include the inspection history of an asset.
    B. Specifications apply only to assets and not to components.
    C. Specifications can include peer specifications.
    D. A single specification can only be used on one asset.

  • Question 3:

    At what stage in the initial measurement data (IMD) import process will the application of meter multipliers be performed?

    A. Critical Validation
    B. VEE
    C. Prepare for VEE
    D. post-VEE

  • Question 4:

    A Service Order Orchestrator determines the steps required to complete the service.

    As an example, based on the state of the service point, what does the Enable Service Orchestrator determine the actions for?

    A. Create a Device Configuration; Install a Device; Turn on the Device
    B. Connect the Service Point; Install a Device; Create a Usage Subscription
    C. Create a Service Point; Install a Device; Turn on the Device
    D. Connect the Service Point; Install a Device; Turn on the Device

  • Question 5:

    Which option correctly describes the high-level process from loading measurements through calculating usage?

    A. 1. Load Initial Measurements 2. Validate, edit, and estimate Initial Measurements 3. Create Final Measurements 4. Update Initial Measurements
    B. 1. Load Initial Measurements 2. Verify, evaluate, and enter Initial Measurements 3. Create Final Measurements 4. Calculate Usage
    C. 1. Load Initial Measurements 2. Validate, evaluate, and estimate Initial Measurements 3. Update Initial Measurements 4. Calculate Usage
    D. 1. Load Initial Measurements 2. Validate, edit, and estimate Initial Measurements 3. Create Final Measurements 4. Calculate Usage

  • Question 6:

    How many bill segment-related financial transactions do Payment Arrangements have?

    A. depends on the number of bills that will contain the customer's payment arrangement details
    B. one
    C. depends on the number of payments that are part of the payment arrangement
    D. unlimited
    E. none

  • Question 7:

    Your implementation requires an installation of two types of devices:

    1.

    Electric Smart Meter

    2.

    Gas Manual Meter

    Which two Device Type attributes are required to identify these device types? (Choose two.)

    A. Device Business Object
    B. Service Type
    C. Valid Measuring Component Types
    D. Manufacturer
    E. Serial Number

  • Question 8:

    A device has one or more measuring components that measure consumption, demand, or other values.

    Which lists two attributes of a measuring component?

    A. Channel Multiplier and Channel ID
    B. Channel ID and Badge Number
    C. Serial Number and Badge Number
    D. Model and Serial Number
    E. Manufacturer and Model

  • Question 9:

    Which three statements are true in relation to a Payment Arrangement Request? (Choose three.)

    A. examines the Account's eligibility for Payment Arrangement
    B. ensures creation of either Pay Plan or Payment Arrangement
    C. creates the Payment Arrangement Service Agreement
    D. calculates delinquent amount for Service Agreements eligible for Payment Arrangement
    E. determines if the Payment Arrangement Request requires approval

  • Question 10:

    Which relationship must be established with an external system or a service provider before creating bill determinants?

    A. Usage Transaction
    B. Usage Rule
    C. Usage Subscription
    D. Usage Factor

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