1Z0-996-20 Exam Dumps

The 1Z0-996-20 certification validates the ability to implement Oracle Utilities Customer Cloud Service using the processes, configurations, and functionalities outlined in official Oracle objectives. It measures a candidate’s proficiency across the service’s core modules, ensuring familiarity with key system interactions, customer information handling, and integration points. The scope encompasses setup activities, operational processing, and administrative functions required to deploy and optimize the cloud solution in alignment with recommended practices. By covering these defined areas, the exam ensures holders can work confidently within the parameters of the product’s implementation life cycle.

Candidates develop expertise in configuring service agreements, managing customer data structures, and orchestrating billing operations based on system setup choices. Competence extends to handling payment processing workflows, meter data integration, and credit and collections capabilities within the application’s framework. Troubleshooting system behaviors and applying configuration changes for process improvements form an essential part of the skill set, along with the ability to navigate administrative tools for operational efficiency. The objectives emphasize precision in applying configuration options to meet specific business and operational requirements in the cloud environment.

Those who achieve the credential can translate their exam-verified knowledge into effective deployments, ensuring that customer information flows and transactional processes are implemented accurately in production. They can optimize payment handling and billing cycles while maintaining compliance with defined configurations. Certified professionals apply system functionalities to support everyday utility operations, coordinating across teams to sustain business rules and maintain accurate customer records. This enables organizations to leverage Customer Cloud Service for consistent service delivery and operational accuracy within the parameters established during system design.

Holders of the 1Z0-996-20 certification may pursue roles such as Implementation Specialist, Utility Systems Analyst, Customer Cloud Service Consultant, or Billing Configuration Analyst, depending on organizational needs and alignment with the documented skill set.