1Z0-219 Exam Details

  • Exam Code
    :1Z0-219
  • Exam Name
    :Siebel Customer Relationship Management (CRM) 8 Business Analyst
  • Certification
    :Oracle Certifications
  • Vendor
    :Oracle
  • Total Questions
    :74 Q&As
  • Last Updated
    :Jul 12, 2026

Oracle 1Z0-219 Online Questions & Answers

  • Question 61:

    What information does Siebel Audit Trail NOT display for an audited record?

    A. The ID of users who perform operations on the record
    B. The operations that are performed on the record
    C. Before and after values of the record's modified fields
    D. The last name of the users who perform operations on the record
    E. The time and date that the record was operated on

  • Question 62:

    When determining how to best control access to data, the business analyst must be aware of who is able to see data exposed in the various types of views. What type of data is displayed in the All Service Requests view?

    A. Records assigned to a user
    B. Records assigned to a position
    C. Records assigned to an organization
    D. records assigned to an enterprise

  • Question 63:

    Siebel period definitions cannot be changed or added to.

    A. True
    B. False

  • Question 64:

    For which three types of Siebel objects can a user perform assessments?

    A. Partners
    B. Service Requests
    C. Accounts
    D. Contacts
    E. Opportunities
    F. Activities

  • Question 65:

    Which client accesses local .cfg and .srf files and directly accesses a local database and Siebel file System?

    A. Web Client
    B. Wireless Web Client
    C. Dedicated Web Client
    D. Handheld Client

  • Question 66:

    You are completing a solution to a business requirement, which includes a Siebel workflow process. This workflow updates accounts records with updated corporate information and must run weekly for all accounts. What would be the best method for invoking the workflow?

    A. By a run-time event
    B. Using a custom control
    C. By a workflow policy
    D. Using the workflow simulator

  • Question 67:

    Identify the three statements that are true when creating new records using Quick Fill template.

    A. Only Administrators can create new Quick Fill Templates.
    B. Templates are used to store default values for fields.
    C. Saving values to single-value fields, which are read only, is not supported.
    D. Saving values to multi-value fields, which are read only, is not supported.
    E. To use a Quick Fill template to create a new record, the user should click the Quick fill button

  • Question 68:

    A user working in a call center receives a call and is presented with a new opportunity for an existing contract. The user authenticates the contact and proceeds to add the new opportunity. Identity the four Steps to add an opportunity to it contact.

    A. Search for contact information
    B. Create contact
    C. Verify account information
    D. Add an activity to the contact
    E. Add quote to contact
    F. Add opportunity to contact

  • Question 69:

    Which two statements about the ROW_ID column ate true?

    A. ROW_ID is used as a primary key for all Data tables.
    B. If required, a Siebel Developer should reconfigure the format of the ROW_ID to make it more meaningful to the business.
    C. ROW_IDs can be migrated and maintained along with other column data from one Siebel environment to another.
    D. ROW_ID is a column that exists on every table In the Siebel Data Model.
    E. You can find the ROW_ID of any record in the application by selecting the record and clicking Help > About Record in the Application Toolbar.

  • Question 70:

    An agent working as a sales representative receives a call from an existing customer who is their head office and requesting a quote for 100 BlackBerry devices. The customer request that the quote be faxed to him. Select the step that describes the correct order of the manual process steps for achieving this process flow.

    A. Search for contract, Verify Account, Add Activity for Contract, Add Opportunity to Contract, Auto Create Quote, Modify Quote, Add Products to Opportunity, Add Line Items, And Print Quote and Send to Customer.
    B. Search for Contact, Verify Account, Add Activity for Contact, Add Opportunity to Contact, Add Products to Opportunity, Auto-Create Quote, Modify Quote, Add Line Items, and Print Quote and Send to Customer
    C. Search for Contact, Verify Account, Add Products to Opportunity, Auto Create Quote, Modify Quote, Add Line Items, and Print Quote and Send to Customer
    D. Search for Contact, Verify Account, Add Activity for Contact, Add Opportunity to Contact, Add Products to Opportunity, Create Order, Auto-Create Quote. Modify Quote, Add Line Items, and Print Quote and Send to Customer
    E. Search for Contact, Verify Account, Add Activity for Contact, Add Opportunity to Contact, Add Line Items, Add Products to Opportunity, Auto-Create Quote, Modify Quote, and Print Quote and send to Customer

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