Oracle 1Z0-1003 Online Practice Questions and Exam Preparation

Oracle 1Z0-1003 Online Questions & Answers

• Question 1:

  Your company has three different levels of "VIP" customers - Gold, Silver, and Bronze On an Activity Details record, there is a read-only "VIP Status" property where one of these options will be selected.

  Any Gold VIP customers should be offered a free three-month streaming VoD service trial as a token of appreciation.

  If they accept, a record of that must be maintained. A "VoD Service Trial"Integer check box property has been created.

  What must you do in order to ensure that the check box is visible only in the Activity Details screen for Gold VIP member?

  A. Create a Filter to only show the VoD Service Trial Property if "Gold" appears on the Activity Details page.
  B. Set a condition within the VoD Service Trial property to limit visibility.
  C. Use a regular expression to limit valid entries to "Gold" only.
  D. Add the VoD Service Trial property with a conditional Visibility to the Activity Details screen.
  B. Set a condition within the VoD Service Trial property to limit visibility.

• Question 2:

  You need to configure a property to display a list of a customer's current subscribed servicesjbn your technician's mobile device in an easily readable table format. How do you accomplish this?

  A. Createa String property and use a Regular Expression to set the format of the table.
  B. Create a String property and use the Regular Expression and XSL Transformation fields.
  C. Create a File property and use the Regular Expression and XSL Transformation fields.
  D. Create a String or File property and use the Regular Expression and XSL Transformation fields.
  E. Create a File property and use a Regular Expression to set the format of the table.
  D. Create a String or File property and use the Regular Expression and XSL Transformation fields.

• Question 3:

  Which option correctly describes the Time Limit setting within a routing plan?

  A. A routing plan will be stopped once its runtime duration reaches the Time Limit.
  B. A recurrent routing plan will no longer run ifthe current time has exceeded the Time Limit configured for the plan.
  C. No routing plans, assigned to a given bucket, will run if the current time has exceeded the Time Limit.
  D. The Time Limit setting controls whether overtime is allowed for therouting plan.
  A. A routing plan will be stopped once its runtime duration reaches the Time Limit.

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  Explanation/Reference:

  https://docs.oracle.com/cloud/august2017/fieldservicecs_gs/FARCU/FARCU.pdf

• Question 4:

  Which two statement are correct regarding activity assignment via Collaboration?

  A. An activity dragged and dropped into a Collaboration chat with a resource must be accepted by that resource in Oer for it to be assigned.
  B. An activity broadcasted via Collaboration as part of an Immediate routing plan schedule gets assigned to the first technician to accept it.
  C. An activity broadcasted via Collaboration as part of any type of routing plan schedule gets assigned to the first technician to accept it.
  D. An activity dragged and dropped into a Collaboration chat with a resource can be automatically assigned without the resource having to accept It.
  A. An activity dragged and dropped into a Collaboration chat with a resource must be accepted by that resource in Oer for it to be assigned.
  B. An activity broadcasted via Collaboration as part of an Immediate routing plan schedule gets assigned to the first technician to accept it.

• Question 5:

  Your customer requires that their engineers make courtesy calls 2-4 hours after they complete an installation to make sure that everything is working properly.

  Two activities are created via integration but they need to be linked.

  Identify the correct setupfor the link template.

  A. Set up a Start-to-Start template with a non-adjustable 2-hour Minimum interval and an adjustable 4-hour Maximum interval.
  B. Set up a Finish-to-Start template with a non-adjustable 2-hour Minimum interval and an adjustable 4-hour Maximum interval.
  C. Set up a Start-to-Start template with an adjustable 2-hour Minimum interval and an adjustable 4-hour Maximum interval.
  D. Set up a Finish-to-Start template with an adjustable 2-hour Minimum interval and an adjustable 4-hour Maximum interval.
  A. Set up a Start-to-Start template with a non-adjustable 2-hour Minimum interval and an adjustable 4-hour Maximum interval.

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  Explanation/Reference:

  https://docs.oracle.com/en/cloud/saas/field- service/18c/facmu/working-with-activities.html#t_createActivityLinkTypes

• Question 6:

  Which option must you select when you are associating a preconfigured calendar to a resource that is made up of a combination of shifts and nonworking time?

  A. Add a shift to a resource's calendar.
  B. Add working time to a resource's calendar.
  C. Add a work schedule to a resource's calendar.
  D. Add a shift override to a resource's calendar.
  C. Add a work schedule to a resource's calendar.

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  Explanation/Reference:

  https://docs.oracle.com/cloud/august2016/fieldservicecs_gs/FAADU/Administration-4.htm

• Question 7:

  A customer wants to ensure that their OFSC users' passwords are unique and as secure as possible Which four options are available in OFSC for making passwords unique?

  A. Password must contain upper and lowercase letters.
  B. Password must contain special symbols.
  C. Password must differ from old password.
  D. Password must not contain more than X characters.
  E. Password must not contain personal details.
  F. Password must contain letters.
  B. Password must contain special symbols.
  C. Password must differ from old password.
  E. Password must not contain personal details.
  F. Password must contain letters.

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  Explanation/Reference:

  https://docs.oracle.com/cloud/august2015/servicecs_gs/FAADU/FAADU.pdf

• Question 8:

  Which three Resource Type Roles can share work skills, inventory, and geolocation in teamwork?

  A. Tool
  B. Bucket
  C. Organization Unit
  D. Field Resource
  E. Vehicle
  A. Tool
  D. Field Resource
  E. Vehicle

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  Explanation/Reference:

  https://docs.oracle.com/cloud/november2015/servicecs_gs/FAADU/FAADU.pdf

• Question 9:

  Which two statements are true regarding OIC-OFSC integration?

  A. The OIC platform can only use SOAP-based adapters for OFSC integration; REST- based adapters will not function for the product combination.
  B. Each external system will still require custom code to integrate with OFSC, but OIC will provide a structural framework for the OFSC Inbound and Outbound APIs.
  C. Field mapping and process flows between OFSC and external systems can be accomplished through OIC's GUI.
  D. The OIC platform can only use REST-based adapters for OFSC integration; SOAP- based adapters will not function for the product combination.
  E. Using OIC to integrate OFSC with a customer's systems removes the need to develop custom middleware to integrate each system.
  C. Field mapping and process flows between OFSC and external systems can be accomplished through OIC's GUI.
  E. Using OIC to integrate OFSC with a customer's systems removes the need to develop custom middleware to integrate each system.

• Question 10:

  Which two statements are correct regarding the characteristics of an SLA window?

  A. An SLA window indicates when an activity should be completed.
  B. An SLA window indicates how long an activity should take to complete.
  C. An SLA window indicates that there is enough time available within it to perform an activity.
  D. An SLA window indicates when an activity should start.
  A. An SLA window indicates when an activity should be completed.
  D. An SLA window indicates when an activity should start.