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Exit VCEDump EX0-115 IT Service Management Foundation based on ISO/IEC 20000

Q17 Single choice

Documentation is a substantial part of the evidence for Service Management

What is a best practice relating to documentation?

A
Documentation should be kept at least five years for auditing purposes.
B
Documentation should be protected from damage due to IT related disasters.
C
Documentation should be stored at a central place and be only accessible via procedures
D
Documentation should refer to the requirements of ISO/EC 20000 for audit purposes.

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