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Exit VCEDump CMQ-OE Certified Manager of Quality/Organizational Excellence Exam

Q8 Single choice

One method to monitor perf and determine actions to satisfy customers is the use of balanced scorecards.
While there are many perspectives to consider in a scorecard, what is a good set to start with?

A
Mission, vision, values, business strategy
B
Human resources, information systems, production, supplier
C
Financial targets, customer goals, competitor strengths, supplier performance
D
Financial target, customer goals, internal activities, learning and growth of organization

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