Q43 Single choice Mark for later An important benefit of using an internal change agent versus an external change agent is to: A Guarantee reduction of the cycle time for quality improvement because the internal change agent already knows what needs to be done and how to do it. B Set more goals for improvement because the internal change agent has a greater interest in the outcome. C Gain greater support for change from a respected leader who under-stands the company's key business factors and the need for change. D Better protect the needs of all stakeholders by providing feedback to top management that is nonthreatening and more objective. Correct answer