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Q10 Single choice

A PMO was set up in a large organization with a highly skilled PMO professional appointed to lead it. The sponsor agreed to give the PMO professional all the necessary resources from the beginning. The PMO professional and team immediately progressed with the implementation of accepted project management methodologies and internationally recognized practices and tools. At the end of the year, executive leadership raised concerns about the PMO's performance.

What should the PMO professional have considered during the service catalog development?

A
The PMO professional should have interviewed other members of the executive leadership team and not just the PMO sponsor.
B
The PMO professional should have benchmarked against the experience of successful PMOs from other organizations.
C
The PMO professional should have surveyed the portfolio, program, and project managers because they are the ones using the methodologies and tools.
D
The PMO professional should have identified the needs of all of the customer groups and adapted the service catalog based on their pain points and expectations.

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